Landlord Compliance Orders in Manitoba: Case Studies Explained

When renting in Manitoba, tenants sometimes face persistent issues such as health hazards, delayed repairs, or improper rent increases. In these cases, the Residential Tenancies Branch (RTB) can issue landlord compliance orders to enforce the law. This article breaks down how compliance orders work, key Manitoba case examples, and what tenants should know if their landlord isn’t following the rules.

What is a Landlord Compliance Order?

A landlord compliance order is a formal directive issued by Manitoba’s Residential Tenancies Branch (RTB) instructing a landlord to meet their legal responsibilities. These orders typically address issues like making necessary repairs, addressing health or safety violations, or refunding illegal charges. Compliance orders are backed by The Residential Tenancies Act of Manitoba¹.

Common Reasons for Compliance Orders

• Failure to complete urgent or routine repairs (e.g., heating, plumbing, windows).
• Unsafe or unhealthy conditions, such as mold or pest infestations.
• Improperly withheld security deposits.
• Not following rules on rent increases or notice periods.

If issues like these arise, tenants can apply to the RTB for help.

Recent Case Examples in Manitoba

Real-life cases show how compliance orders protect tenants:

• Delayed Repairs: In 2023, a Winnipeg tenant reported broken heat and water during winter. The RTB inspected and found the landlord failed to act. A compliance order was issued for immediate repairs and rent compensation for the tenant.
• Pest Infestations: A group of tenants documented a rodent problem that was ignored for months. The RTB’s decision required the landlord to contract pest control and conduct follow-up inspections until the building was safe. For more about your rights in this area, see Dealing with Pests in Your Rental: Tenant Rights and Effective Solutions.
• Improper Deposit Withholding: A rural Manitoba tenant was denied their deposit despite leaving the unit in good condition. After making a claim, the RTB ordered the landlord to return the deposit plus interest within 14 days. For tips, check Understanding Rental Deposits: What Tenants Need to Know.

These cases highlight how compliance orders can resolve landlord breaches and protect tenant health and finances.

Manitoba Forms, How to Apply, and Tenant Steps

Tenants must follow formal steps to request action. Here’s how it works in Manitoba:

Key Form: Application for Enforcement of an Order (Form RTB-24)

• When to Use: If your landlord doesn’t comply with a RTB order (e.g., repairs, money owed) after a set deadline.
• How to Use: Fill out the Application for Enforcement of an Order (RTB-24) form. Submit it online, by mail, or in person at the RTB.
• Practical Example: If your RTB order says your landlord must fix your furnace by a certain date and they don’t, you’d use Form RTB-24 to trigger enforcement (including possible penalties).

Further instructions and the form itself are available from the Manitoba RTB forms page.

Manitoba’s Governing Legislation and Where to Learn More

• The Residential Tenancies Branch of Manitoba: Official website
• The main law is The Residential Tenancies Act (Manitoba)
• For a helpful plain-language overview, see Tenant Rights and Landlord Rights in Manitoba.

What Happens if a Landlord Ignores a Compliance Order?

If a landlord does not comply, tenants or the RTB may take further steps, such as:

• Applying to have rent paid directly to the RTB until compliance occurs
• Having the RTB arrange necessary work and bill the landlord
• Referring the matter to court for enforcement and possible fines

Penalties are designed to encourage landlords to meet legal standards and maintain a safe home for tenants.

Tip: Always keep records of issues (photos, emails, letters) when reporting to the RTB. Clear documentation speeds up the compliance process and protects your case.

Related Tenant Rights and Responsibilities

Understanding your rights and obligations supports a stronger application. For an outline, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Finding Safe, Compliant Rentals

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Frequently Asked Questions

1. What if my landlord doesn’t follow an RTB compliance order?
   File Form RTB-24 with the Residential Tenancies Branch for enforcement. The RTB can take further action or refer the matter to court if needed.
2. How long does it take for the RTB to issue a compliance order?
   It depends on the issue’s urgency. Health and safety complaints may be fast-tracked. Most cases receive a hearing date within a few weeks.
3. Can I withhold rent if repairs aren’t made?
   No. Manitoba law prohibits withholding rent without a formal order. Instead, apply to the RTB for a compliance order or rent abatement.
4. Who can I contact for help with the process?
   The Residential Tenancies Branch offers phone and in-person help. Tenant resource centres can also provide free information.

Key Takeaways for Tenants

• Landlord compliance orders help enforce safe, healthy rental conditions and fair treatment in Manitoba.
• If your landlord ignores the law, you can ask the RTB for a compliance order and apply for enforcement if needed.
• Use official forms and keep clear records for the best results.

Knowing your rights—and the steps outlined here—empowers you to protect your home and well-being.

Need Help? Resources for Tenants

• Manitoba Residential Tenancies Branch: Contact and Office Locations
• Forms and Applications (Residential Tenancies Branch)
• Legal Aid Manitoba (if you need legal support)

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1. The Residential Tenancies Act of Manitoba
2. Residential Tenancies Branch (RTB) – Manitoba

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