Living in a multi-unit building in Manitoba means common areas — hallways, laundry rooms, elevators, stairwells and shared yards — are part of your rental experience. Tenants have the right to expect these spaces to be safe, clean and properly maintained. This guide explains what landlords are responsible for, when to report problems, how to document issues, and steps you can take if repairs are delayed or ignored. It uses simple, tenant-focused language so renters in Manitoba can confidently request fixes, use official complaint processes, and protect their health and safety without legal jargon. Practical examples and links to the Residential Tenancies Branch and key forms will help you act quickly and keep clear records.
What counts as common areas?
Common areas are parts of the rental property shared by two or more tenants. Typical examples include lobbies, hallways, stairwells, elevators, laundry rooms, bike storage, shared yards, parking lots and shared mechanical rooms. Landlords must keep these areas in safe, sanitary condition and make timely repairs when problems affect habitability or tenant safety.
Typical landlord responsibilities
- Repair and maintain structural elements, lighting, stairs, handrails and building systems that serve shared spaces.
- Address hazards such as water leaks, broken glass, electrical faults, or dangerously icy walkways promptly.
- Provide functioning locks and common-area security as specified in the rental agreement or required by code.
Tenant responsibilities in common areas
- Follow building rules for shared spaces, such as garbage disposal, storage restrictions and laundry-room schedules.
- Keep your own conduct and belongings from creating hazards or damage in shared areas.
- Allow reasonable access for repairs or inspections when proper notice is given.
How to report common-area maintenance issues
When you spot a maintenance problem in a common area, follow a clear, documented process. Below are practical steps tenants in Manitoba can use to report issues and follow up if repairs are delayed.
- Document the problem with dated photos, short video if useful, and a brief written log describing when you first noticed the issue and any safety concerns.
- Notify the landlord or building manager in writing (email or text is fine) and keep a copy of your message and any replies.
- If the issue is urgent (no heat, flooding, electrical hazards), call the manager or emergency services first, then follow up in writing.
- If repairs are not made within a reasonable time, you can apply to the Residential Tenancies Branch for dispute resolution. [1] When filing, include your photos, log, and copies of written requests as evidence.
When to escalate and what forms to use
If your landlord does not act, use the official processes available in Manitoba. The Residential Tenancies Branch handles disputes and accepts applications to resolve repair and maintenance issues. [1] The main legislation governing these matters is the Residential Tenancies Act (Manitoba), which sets out landlord and tenant obligations and remedies. [2]
Key official forms and when to use them:
- Application for Dispute Resolution — use this to ask the Residential Tenancies Branch to order repairs or other remedies when informal requests haven’t worked; include evidence such as photos and written requests.
- Request or Information forms page — the RTB hosts downloadable forms and guides; check the official forms page for the correct document and submission instructions before filing. [3]
FAQ
- Who handles disputes about common-area maintenance in Manitoba?
- The Residential Tenancies Branch handles disputes and applications related to repairs and maintenance. You can apply for dispute resolution if the landlord does not make reasonable repairs.[1]
- What counts as an emergency repair?
- Emergency issues include immediate threats to safety or health, such as major flooding, no heating in cold weather, or exposed live wiring. Call emergency services if there is immediate danger, then alert your landlord and document the issue.
- Can I withhold rent for unresolved common-area repairs?
- Withholding rent is risky and generally not recommended without legal advice or an order from the Residential Tenancies Branch. Use the RTB dispute process or seek tenant advice before withholding rent.
How-To
- Document the issue with photos, video, and a dated log of events.
- Send a written request to the landlord or manager and keep a copy.
- If its urgent, call the appropriate emergency service and then notify the landlord in writing.
- If no repair occurs, complete and submit an Application for Dispute Resolution to the Residential Tenancies Branch with your evidence.
Help and Support / Resources
- Residential Tenancies Branch (Manitoba)
- Residential Tenancies Act (Manitoba)
- RTB forms and guides (Manitoba)
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