Can a landlord force tenants to use a fingerprint or face scan lock?

No. Landlords in Manitoba cannot force tenants to provide biometric data; an alternative entry method must be offered.

Can my landlord change the locks to a biometric system without notice?

No. Landlords must give tenants written notice and provide alternative access if requested before installing a biometric locking system.

What if I feel my privacy is at risk from a biometric lock?

Raise your concerns with your landlord in writing; if unresolved, file an Application for Order of Director (Form 11) with the Residential Tenancies Branch.

Is biometric data protected by Manitoba law?

Yes. Biometric information is protected under PIPEDA and Manitoba privacy laws, requiring your informed consent.

Who handles privacy and entry disputes in Manitoba rentals?

The Residential Tenancies Branch addresses entry and privacy disputes between tenants and landlords in Manitoba.

Biometric Locks in Manitoba Rentals: Tenant Privacy and Legal Rights

Privacy & Entry by Landlord Manitoba published June 19, 2025

If you're renting in Manitoba, you may have heard about landlords installing fingerprint or facial-recognition locks for apartment doors or building entry. But what are your rights and how does the law protect your privacy in these situations?

Biometric Locks and Tenant Privacy: What Are They?

Biometric locks use unique physical characteristics—such as fingerprints, face scans, or retina data—to control entry. While these high-tech systems offer convenience and security, they also collect sensitive personal information, raising important privacy questions for tenants in Manitoba.

Your Rights Under Manitoba Tenancy Law

Manitoba is governed by the Residential Tenancies Act of Manitoba^[1]. This Act grants tenants a reasonable right to privacy and specifies when and how a landlord may enter your unit.

Notice requirements: Landlords must provide at least 24 hours' written notice before entering—except in emergencies.
Lock changes: A landlord cannot change the locks—or require new keys or codes—without giving you a copy or access method.

Adding or upgrading to biometric locks can impact your control over entry and possibly expose your personal biometric information to third parties.

Is It Legal for Landlords to Install Biometric Locks?

There's no outright ban on biometric or fingerprint locks in Manitoba. However, privacy law—including the Personal Information Protection and Electronic Documents Act (PIPEDA)^[2] and provincial privacy statutes—requires your explicit, informed consent before collecting sensitive biometric data. The landlord must explain:

What biometric data is being collected (such as fingerprints or facial scans)
How your data will be stored, protected, and who can access it
The reason for the data collection
How you can withdraw your consent or have your data deleted if you move out

Refusing a biometric lock should not affect your right to housing or access to your home. Landlords must provide an alternative (such as a traditional key or code).

Common Tenant Issues with Biometric Locks

Feeling pressured to provide biometric information to keep tenancy
Concerns about data breaches or misuse
Access problems if the technology fails or if a tenant can't use the system due to disability

For more on legal relationships and tenant obligations, read Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

What to Do If You Have Privacy Concerns

If you are being asked to use a fingerprint or biometric lock, communicate your concerns in writing to your landlord. Manitoba's Residential Tenancies Branch oversees all rental disputes and privacy matters related to tenancy.

Tip: You do not have to agree to provide personal biometric data for building entry. If pressured, document your interactions and contact the Residential Tenancies Branch for guidance.

Official Forms and How to Raise Privacy Issues

If you believe your privacy is being violated or your landlord isn't accommodating your needs regarding a biometric lock, consider submitting an official request or complaint:

Application for Order of Director (Form 11): Used to ask the Residential Tenancies Branch to order your landlord to comply with privacy, entry, or lock rules.
Download the form and instructions here (Form 11).
If your landlord has recently changed locks or installed biometric access without proper notice or alternative, you can apply for an order.

Practical Example: Filing a Privacy Complaint

Request a written explanation from your landlord about the biometric system.
If unsatisfied, fill out Form 11 and submit it, along with your evidence, to the Residential Tenancies Branch.
The Branch will investigate and may order your landlord to provide an alternative or remove the system if not compliant.

To learn about other rights and issues faced by Manitoba tenants—such as maintenance, rent payments, or deposits—visit the Tenant Rights and Landlord Rights in Manitoba page.

If you're searching for a new home or exploring different rental options, Browse apartments for rent in Canada to compare your choices and explore safe rental options.

FAQ: Biometric Locks, Privacy, and Manitoba Tenancy

Can a landlord force tenants to use a fingerprint or face scan lock?
No. Tenants in Manitoba cannot be compelled to provide biometric data. Landlords must offer an alternative method of access.
Can my landlord change the locks to a biometric system without notice?
No. Written notice and agreement are required, and you must be given unrestricted access (with an alternative if needed).
What do I do if I feel my privacy is at risk with a biometric lock?
Raise your concerns in writing to your landlord first. If unresolved, submit an Application for Order of Director to the Residential Tenancies Branch.
Is my biometric data protected under Manitoba law?
Yes. Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws require your informed consent and safeguard your personal information.
Where do I file an official complaint regarding lock or entry issues?
You may apply through the Residential Tenancies Branch using their official forms, such as Form 11.

Key Takeaways for Manitoba Tenants

Landlords can't force you to use biometric locks or collect your fingerprint or facial data without your informed, voluntary consent.
You have a right to privacy and to alternative access options if you do not wish to use biometric technology.
The Residential Tenancies Branch can help resolve disputes and ensure landlords follow the law.

Understanding your privacy rights around entry and access can help ensure a secure and respectful rental experience.

Need Help? Resources for Tenants

Residential Tenancies Branch (Manitoba Government): Information, forms, and dispute resolution.
Tenant Forms (Official Manitoba Site)
Manitoba Ombudsman (Privacy Complaints)
For local advocacy, contact the Manitoba Renters Alliance.

"Residential Tenancies Act (Manitoba)" – Full text of the Residential Tenancies Act
"Personal Information Protection and Electronic Documents Act (PIPEDA)" – View PIPEDA legislation (Manitoba Consolidated)