When you can ask for accessibility modifications
Manitoba tenants can request accessibility changes when they are needed to accommodate a disability or mobility limitation. Landlords are generally required to consider reasonable modifications and cannot unreasonably refuse. If a landlord refuses, tenants can apply for dispute resolution with the Residential Tenancies Branch[1] under the Residential Tenancies Act[2]. See also local guidance on tenant and landlord obligations: Obligations of Landlords and Tenants: Rights and Responsibilities Explained.
Common examples of modifications
- Installing grab bars or bathroom supports.
- Adding a ramp or modifying an entry threshold for wheelchair access.
- Installing visual or vibrating fire and smoke alarms for hearing impairments.
- Lowering counters or adjusting shelving for easier reach.
How to make the request
- Write a clear written request describing the modification you need, why it is necessary, and when you would like it completed.
- Gather supporting documents such as a letter from a health professional, photos of the area, and measurements.
- Propose reasonable timelines and access arrangements that respect both your needs and the landlords scheduling constraints.
- Offer to restore the unit to its prior condition at the end of the tenancy if the landlord requests it and it is reasonable to do so.
When to involve the Residential Tenancies Branch
If discussions with your landlord do not resolve the request, you can seek dispute resolution through the Residential Tenancies Branch (RTB)[1]. The RTB can hear applications about landlord refusals or unreasonable delays. Before you apply, collect the written request, any replies, medical or support letters, and photos. The RTB and the legislation explain what the tribunal can order under the Residential Tenancies Act[2].
- Collect evidence: copies of your written request, photos, and medical documentation.
- Keep a timeline: dates you sent requests and any landlord responses.
- Act within reasonable timeframes so evidence remains current and reliable.
FAQ
- Can my landlord refuse every accessibility modification?
- Your landlord must consider reasonable requests. They cannot unreasonably refuse, but they may negotiate conditions such as cost-sharing or restoration at move-out. If you cannot agree, you can apply to the Residential Tenancies Branch for dispute resolution.
- Who pays for the modification?
- Payment depends on the situation. Often tenants and landlords discuss cost-sharing. A tribunal can order who pays based on reasonableness and evidence. Document offers and counteroffers in writing.
- Do I need a medical note?
- A health professionals note can strengthen your request but is not always required. Provide whatever documentation helps show the modification is necessary for your daily life and safety.
How-To
- Write a concise, dated written request that names the modification and explains why it is needed.
- Gather supporting documents, such as a medical note, photos, and estimates for the work.
- Send the request by a trackable method and keep proof of delivery and any responses.
- If the landlord refuses, apply for dispute resolution through the Residential Tenancies Branch with your evidence.
Key Takeaways
- Make requests in writing and keep dated copies of all communication.
- Gather clear supporting evidence like photos and medical or support letters.
- If you cannot agree, use the Residential Tenancies Branch to resolve disputes.
Help and Support / Resources
- [1] Residential Tenancies Branch - Manitoba
- [2] Residential Tenancies Act (Manitoba)
- [3] RTB forms and application information
Additional housing listings and tools: Explore Houseme for nationwide rental listings. For more about tenant rights in Manitoba see Tenant Rights and Landlord Rights in Manitoba.
