Top Mistakes to Avoid with Rental Repairs in BC

Whether you’re a new or experienced renter in British Columbia, navigating maintenance and repairs can be challenging. Being proactive and informed is essential to protect your home, your health, and your rights. This guide will help you avoid the most frequent mistakes made by BC tenants when it comes to repairs and maintenance, ensuring peace of mind and a better rental experience.

Understanding Tenant and Landlord Responsibilities

Under the Residential Tenancy Act^[1], both landlords and tenants have clear responsibilities for the upkeep of rental properties. Landlords must maintain the rental unit so it is safe and suitable for occupation, and make all necessary repairs. Tenants are responsible for keeping their space reasonably clean and not causing damage beyond normal wear and tear.

• Report necessary repairs to your landlord as soon as you notice them. Delays can sometimes shift responsibility or escalate damage.
• Keep records of all communication with your landlord about repairs—this protects you if disputes arise later.
• Don’t attempt unauthorized repairs that may cause more harm or violate your rental agreement.

For a full overview, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Health and Safety Maintenance

Your landlord is legally required to address health or safety hazards—such as mold, broken locks, or faulty heating. Don’t ignore these issues, as they can impact your well-being and security.

• If you notice mould, pest infestations, or broken smoke alarms, notify your landlord in writing right away.
• For serious hazards, see Health and Safety Issues Every Tenant Should Know When Renting.

Common Mistakes Tenants Make (And How to Avoid Them)

• Not Reporting Problems Promptly: Waiting too long can make a problem worse or affect your ability to get timely repairs.
• Failing to Document Issues: Always keep photos or written records of repairs needed or conversations with your landlord.
• Not Knowing What Counts as an Emergency: Some repairs—such as burst pipes or no heat in winter—can be considered emergencies. Immediate communication is key. More information is available in Emergency Situations and Repairs: Tenant Rights and Responsibilities.
• Doing Unauthorized Repairs: Making your own repairs or hiring someone without the landlord’s consent can land you in trouble or even result in you paying additional charges.
• Not Following Up: If your landlord does not respond within a reasonable time, escalate the issue by sending a formal written request.

For typical repair scenarios and step-by-step solutions, consult Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.

Maintenance Forms – What Tenants in BC Should Know

BC tenants can access official forms for maintenance and repair requests and disputes. Notable forms include:

• Application for Dispute Resolution (RTB Form – RTB-12): Use this form if your landlord fails to make necessary repairs after you’ve notified them in writing. Access the form and full submission instructions with the Application for Dispute Resolution (RTB-12) from the BC Residential Tenancy Branch.
  Practical example: If you requested a critical repair (like no heating) and your landlord does not take action within a reasonable timeframe, submit this form to seek an official order.

The Residential Tenancy Branch (RTB) is the official government authority responsible for resolving landlord-tenant disputes in BC, including those related to repairs and maintenance.

Best Practices for Proactive Maintenance

• Perform a move-in inspection and document the unit's condition—this helps clarify who is responsible for future repairs.
• Report even small issues before they escalate.
• Know your rights by reading Tenant Rights in British Columbia.
• Explore Canada's best rental listings platform to view properties with responsive landlords and clear maintenance policies.

FAQ: Maintenance & Repairs in BC Rentals

1. Who is responsible for repairs in my rental? Tenants are responsible for minor upkeep and cleanliness, while landlords must handle essential maintenance and repairs needed for health, safety, and habitability as per the Residential Tenancy Act.
2. What should I do if my landlord ignores repair requests? Document everything, follow up in writing, and submit an Application for Dispute Resolution (RTB-12) to the Residential Tenancy Branch if needed.
3. Can I withhold rent if repairs aren't made? No, BC tenants are not permitted to withhold rent. Instead, use official dispute processes if repairs are not completed.
4. How can I prove an issue existed before I moved in? Complete and keep a record of your move-in inspection, including notes and photos.
5. Are pest infestations a landlord or tenant responsibility? Landlords are usually responsible for pest control unless the infestation is due to tenant negligence. See your tenancy agreement and the Residential Tenancy Act for details.

How To: Handle Maintenance Issues as a Tenant in BC

1. How to report a repair need to your landlord in BC? Put your repair request in writing, state the problem clearly, and keep a copy for your records. Follow up if you don't get a response promptly.
2. How to apply for dispute resolution if a landlord won’t repair? Gather your documentation (requests, photos), complete RTB Form RTB-12 from the Residential Tenancy Branch, and submit it as per their guidelines.
3. How to prepare for a hearing with the RTB? Prepare a clear timeline, organize photos and communications, and review the relevant sections of the Residential Tenancy Act.

Key Takeaways

• Report repair and maintenance issues promptly and in writing.
• Understand the difference between your responsibilities and your landlord’s obligations under provincial law.
• Use official forms and document all interactions to support your case if disputes arise.

Need Help? Resources for Tenants

• BC Residential Tenancy Branch (RTB) – Apply for dispute resolution, download forms, and get official guidance.
• Read the Residential Tenancy Act (BC) – Full details on tenant and landlord rights.
• B.C. Tenant Resource & Advisory Centre (TRAC): tenants.bc.ca – Guides, help lines, and legal information (non-profit).
• For BC legal facts, visit Tenant Rights in British Columbia.

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1. [1] Review the official Residential Tenancy Act for BC regulations.
2. Access forms and file disputes at the Residential Tenancy Branch.
3. Dispute application form: Application for Dispute Resolution (RTB-12).

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