Top 50 Questions About Maintenance & Repairs for Tenants in British Columbia

Maintenance & Repairs British Columbia published: June 26, 2025 Flag of British Columbia
Who is responsible for repairs in a rental unit?
Landlords must repair and maintain the rental property and meet health, safety, and housing standards.
What should I do if my landlord ignores my repair request?
Send a written request. If no action, apply to the Residential Tenancy Branch for dispute resolution.
Are tenants responsible for minor repairs?
Tenants must repair damage they cause or from negligence, not regular wear and tear.
How do I properly request a repair?
Give written notice to the landlord describing the issue and requesting repairs.
What is considered an emergency repair?
Repairs needed to fix health/safety risks or prevent property damage, like burst pipes or no heat in winter.
Can I fix things myself and deduct the cost from rent?
Only for emergency repairs, after trying to contact your landlord first. Keep receipts.
What are my rights if repairs aren’t done?
You can apply for dispute resolution through the Residential Tenancy Branch for an order and possible compensation.
How long does my landlord have to do repairs?
No specific timeline, but repairs must be done within a reasonable time based on severity.
What if my rental unit is unsafe or uninhabitable?
Contact Environmental Health or apply to the Residential Tenancy Branch for repairs or ending the tenancy.
Can I refuse to pay rent until repairs are done?
No, you must continue to pay rent. Use the dispute process if repairs aren’t completed.
What counts as regular maintenance?
Tasks like fixing heating, plumbing, and ensuring safety and habitability are the landlord’s duty.
Can my landlord enter to do repairs without notice?
Landlords must give 24 hours’ written notice unless it's an emergency.
How do I contact the Residential Tenancy Branch?
Visit Residential Tenancy Branch website for contact options and information.
What official form do I use to request repairs?
Use a written request; if unresolved, file a Dispute Resolution Application (RTB–12).
How do I start an emergency repair?
Try to reach your landlord. If unreachable, do the repair and keep receipts for reimbursement.
Can I be evicted for requesting repairs?
No, landlords cannot evict you for exercising your right to repairs.
What if the repair costs are high?
Landlords must pay for repairs except damage caused by tenants or guests.
Can my landlord ask for access whenever they want?
Only with proper notice (24 hours in writing), unless there’s an emergency.
Can my landlord charge me for repairs?
Only if you or guests caused the damage or through your negligence.
Can I end my tenancy because of ongoing repair issues?
You may apply to end your tenancy early through the Residential Tenancy Branch.
What can I do if my landlord refuses to reimburse me for emergency repairs?
File for dispute resolution with the Residential Tenancy Branch for reimbursement.
Am I responsible for yard or snow maintenance?
Only if specified in your tenancy agreement; otherwise, it’s the landlord’s responsibility.
What if my landlord won’t fix heating or hot water?
Request repairs in writing, then file for dispute resolution if not resolved.
If repairs take a long time, can I get compensation?
You can request compensation through the dispute process if your enjoyment is affected.
What should I do if an appliance breaks down?
Notify your landlord in writing; it's their responsibility to repair/replace if included in your agreement.
Can the landlord delay repairs due to cost?
No, legal standards must be met regardless of cost to landlord.
Who handles pest control?
Landlords must address pest infestations unless you caused them.
Do I need to be home during repairs?
No, but you must allow access after receiving proper notice.
Can the landlord increase rent after repairs?
Rent increases are regulated and usually require proper notice regardless of repairs.
Are mold and water leaks a landlord’s responsibility?
Yes, unless caused by tenant behavior. Landlords must address problems affecting health or safety.
Can my landlord do major renovations instead of repairs?
Landlords can renovate, but must maintain the unit’s habitability during work.
Am I liable for accidental damage?
Tenants are responsible for damage they or guests cause, even accidental.
What happens if my landlord refuses access to repair people?
Landlords must allow access for necessary repairs. Contact the Branch if refused.
What is the Residential Tenancy Act?
It is the main law governing rental housing in BC. See the Act.
Can tenants request a rent reduction if repairs disrupt living?
Tenants can apply for a rent reduction through dispute resolution if enjoyment is seriously affected.
Who fixes light bulbs or fuses?
Tenants usually replace light bulbs and fuses unless otherwise agreed.
What is considered normal wear and tear?
Minor everyday deterioration expected from normal use; not tenant liability.
Who pays for plumbing clogs?
The landlord—unless the tenant caused the blockage by misuse.
Can my landlord use my security deposit for repairs?
Only for damages beyond normal wear and tear at move-out.
Does my landlord have to fix cosmetic issues (paint, minor chips)?
Only if it creates a health/safety issue, or if specified in your agreement.
Who reports building code violations?
Either the tenant or landlord can report to the city or local authorities.
What to do if repair people damage my property?
Document the damage, inform your landlord, and request compensation or insurance claim.
How do I prove repairs are needed?
Take photos, write down details, and keep copies of all communications.
Can repairs be done at night or early morning?
Work must be scheduled at reasonable hours unless it's an emergency.
Am I responsible for smoke alarm batteries?
Tenants replace batteries unless otherwise stated in your tenancy agreement.
Can I withhold rent if my unit is unfit to live in?
No, always pay rent and use dispute processes for remedies.
How do I prepare for a dispute hearing about repairs?
Collect evidence like photos, estimates, receipts, and communications for your case.
Can my landlord increase rent instead of making repairs?
No. Rent hikes are not a substitute for meeting repair obligations.
What forms are needed for dispute resolution?
Use RTB–12: Application for Dispute Resolution with evidence attached.
What are my options if unhappy with the dispute resolution decision?
You can request a review or apply for judicial review in supreme court.

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Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.

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