Who usually pays for seasonal maintenance?
In Alberta the starting point is the rental agreement: leases often spell out routine seasonal duties, but provincial rules set baseline responsibilities. Landlords are generally responsible for keeping the unit in a good state of repair and meeting basic health and safety standards, while tenants usually handle small, short-term tasks that only affect their unit and immediate exterior areas they control.
Common landlord responsibilities
- Major repairs to building systems such as furnaces, plumbing, roofing and structural defects.
- Maintaining heating and hot water to meet habitability standards.
- Clearing common-area snow and ice that affect safe access to the building.
Common tenant responsibilities
- Snow removal from personal walkways or decks when the lease assigns that duty.
- Routine actions like changing furnace filters or light bulbs when the lease specifies tenant care.
- Preventive steps to avoid frozen pipes (for example, leaving taps slightly open during extreme cold if advised).
Costs, charges and deductions
Landlords cannot usually charge tenants for repairs that restore essential services or fix wear-and-tear the landlord is expected to manage, but leases may allow charges for tenant-caused damage. If a landlord charges you for seasonal maintenance, ask for an itemized invoice and receipts. If you are unsure whether a charge is reasonable, you can dispute it through the official dispute resolution service.[1]
How to ask for a repair or maintenance
Follow these practical steps: report the issue in writing, provide photos or video, set a reasonable deadline, and keep copies of all communication. If a landlord does not act, tenants can apply to the Residential Tenancy Dispute Resolution Service (RTDRS) or use other formal routes. The RTDRS hears many tenancy maintenance disputes in Alberta and accepts applications for unresolved repair issues.[2]
Forms and official action you may need
Two useful official resources are the legislative text and the dispute application form. The Residential Tenancies Act sets out landlord and tenant obligations, and the RTDRS application is used to request a hearing when an issue cannot be resolved informally. For example, if a landlord repeatedly fails to restore heat in winter, a tenant can apply to the RTDRS with photos, communication records, and a clear request for remedy or compensation.[3]
For more practical tenant guidance on responsibilities and repairs, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained and Routine Repairs in Rental Units: Tenant and Landlord Responsibilities. Also consider resources to find alternative housing options: Find rental homes across Canada on Houseme.
FAQ
- Who pays if the furnace stops working in winter?
- Typically the landlord pays for major furnace repairs because heating is an essential service, but check your lease for specific terms.
- Am I responsible for clearing snow from a shared driveway?
- Shared areas are usually the landlord's responsibility, but the lease can assign outdoor tasks to tenants; get any agreement in writing.
- What if my landlord refuses to fix a safety issue?
- If a safety or habitability problem is not fixed after you notify the landlord, you can apply to the RTDRS or follow official complaint steps for urgent repairs.
How-To
- Document the problem with date-stamped photos or video and note when the issue began.
- Notify your landlord in writing, state the repair needed, and set a reasonable deadline for action.
- If the landlord does not respond, collect all written records, receipts, and witness statements if any.
- Apply to the RTDRS or contact Service Alberta for guidance, including submitting the RTDRS application form with your evidence.
- Attend any hearing or mediation, present your evidence clearly, and follow the decision or orders given by the tribunal.
Key Takeaways
- Landlords must keep major systems in good repair; tenants cover small, lease-assigned tasks.
- Always document maintenance issues and communications to support disputes.
- The RTDRS is the main Alberta route for unresolved tenancy maintenance disputes.
Help and Support / Resources
- Residential Tenancy Dispute Resolution Service (RTDRS)
- Residential Tenancies Act (Queen's Printer)
- Service Alberta - Residential Tenancies information
