Who Handles Maintenance and Repairs in Alberta

Maintenance & Repairs Alberta 3 min read · published March 09, 2026 Flag of Alberta

Living in a rented home in Alberta comes with certain responsibilities, especially concerning maintenance and repairs. Understanding who handles repairs is crucial for both landlords and tenants in ensuring a safe and comfortable living environment. Alberta's Residential Tenancies Act outlines the obligations of both parties.

Responsibilities of Landlords and Tenants

Under the Alberta Residential Tenancies Act, landlords are typically responsible for maintaining the rental property in a safe and habitable condition. This includes structural repairs, ensuring plumbing, electrical, and heating systems are in working order, and addressing health and safety issues.

Landlords must keep essential services functioning and make reasonable repairs promptly. Have your lease, repair notices, and a clear log of dates ready if you need to escalate to RTDRS.
Tenants should report any required repairs to their landlord promptly to avoid further damage.

Tenants, on the other hand, are expected to keep the property clean and not cause any damage beyond normal wear and tear. Understanding these roles can prevent disputes and ensure a smooth tenancy experience.

Do not attempt major repairs without written landlord approval; document any damage you cause and keep receipts if a contractor is hired to avoid disputes.

How to Report Maintenance Issues

Tenants should notify their landlords in writing about any maintenance issues. It helps to document when the problem was first noticed and any communication with the landlord. If a landlord fails to address these issues, tenants might need to take further steps to resolve the situation.

When you report, include the date you first noticed the issue, location, and a brief description; keep all copies of messages and photos.
Emergency Situations and Repairs: Tenant Rights and Responsibilities

Steps to Resolve Repair Issues

  1. Document the issue: Keep a record of all communications with the landlord.
  2. Follow up: If the landlord does not respond, send a follow-up letter restating the urgency and necessity of the repair.
  3. Request an inspection: If necessary, request an inspection from Alberta Residential Tenancy Dispute Resolution Service (RTDRS) for a resolution.
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For routine repairs, tenants and landlords should collaborate to identify the best course of action. Resolving disputes amicably often results in quicker repairs and a better landlord-tenant relationship.

Need Help? Resources for Tenants

Tenants facing unresolved repair issues can contact the Alberta Residential Tenancy Dispute Resolution Service (RTDRS) for assistance. More information about their services can be found on the Government of Alberta's residential tenancy website. For more on Tenant Rights and Landlord Rights in Alberta, check the provincial facts page.

If you end up at RTDRS, bring your lease, repair requests in writing, dates of contact, and photos of the issue to support your case.

  1. Who is responsible for pest control in a rental property? Landlords are generally responsible for ensuring a property is free from pests before a tenant moves in. However, tenants must maintain cleanliness and report infestations promptly.
  2. What should I do if my landlord is not making necessary repairs? Document the issues and communication, and if necessary, file an application with the Alberta Residential Tenancy Dispute Resolution Service (RTDRS).
  3. Are tenants obligated to repair minor damages? Tenants must not cause damages beyond normal wear and tear and should repair any minor damages they cause.
  1. How to document repair requests to the landlord?
    1. Write a detailed letter or email, including the date, description of the issue, and requested action.
    2. Keep copies of communications and any photos relevant to the repair issue.
  2. How to escalate repair issues when the landlord is unresponsive?
    1. Follow up in writing after a reasonable period.
    2. Consider filing a complaint with RTDRS if the landlord does not respond.

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Sarah Mitchell
Sarah Mitchell

Senior Housing Rights Researcher, Tenant Rights Canada

Sarah has spent over a decade researching tenant legislation across Western Canada, with a particular focus on British Columbia and Alberta. She holds a certificate in Housing Policy from Simon Fraser University and has contributed to several housing advocacy organizations.