Top 50 Questions: Safety & Security for Alberta Tenants

Safety & Security Alberta published June 26, 2025 Flag of Alberta
What safety standards must my rental unit meet in Alberta?
Your unit must comply with the Alberta Housing Regulation, including working smoke alarms, safe exits, and healthy living conditions.
Who enforces safety standards for rentals in Alberta?
Local municipal authorities and Alberta Health Services enforce housing and health standards in rentals.
Can my landlord enter my rental unit without notice for safety reasons?
Landlords may only enter without notice in emergencies that threaten life or property, such as fires or gas leaks.
What should I do if there is no working smoke alarm in my unit?
Contact your landlord in writing. If not fixed quickly, contact your municipal bylaw office or Alberta Health Services.
Who is responsible for replacing smoke alarm batteries?
The tenant is usually responsible for replacing batteries unless stated otherwise in your tenancy agreement.
What are my rights if my landlord does not fix safety hazards?
You can report the issue to Alberta Health Services or apply to the Residential Tenancy Dispute Resolution Service (RTDRS).
How do I report unsafe living conditions in Alberta?
Contact your city’s bylaw office or Alberta Health Services. For dispute resolution, use the RTDRS.
Can I withhold rent until repairs are made for safety reasons?
No. You must pay rent. Instead, file a complaint or apply to the RTDRS for repairs.
What are my options if the landlord refuses to repair hazardous conditions?
You can make a complaint to Alberta Health Services or the RTDRS for enforcement or compensation.
Who handles rental disputes in Alberta?
The Residential Tenancy Dispute Resolution Service (RTDRS) resolves most disputes between landlords and tenants.
What form do I use to file a safety complaint with Alberta Health Services?
Use the “Public Health Complaint” form. Submit it to your regional Alberta Health Services office. Official link.
How can I request repairs in writing from my landlord?
Send a written request (email or letter). Keep a copy for your records.
What should I do if there is a break-in at my rental unit?
Call the police. Inform your landlord as soon as possible so necessary repairs or security can be arranged.
Can I install additional locks or security devices?
Only with landlord’s consent. Don't alter locks without permission, unless required in an emergency.
How soon must a landlord fix urgent health and safety issues?
Landlords must fix urgent safety issues as soon as possible, usually immediately or within a reasonable time.
Who is responsible for pest control in Alberta rentals?
Landlords must ensure units are free of pests at move-in and address infestations unless caused by tenant neglect.
What fire safety equipment must be in a rental unit?
Working smoke alarms are required. Some units may also require carbon monoxide alarms if gas appliances are present.
Can I be evicted for reporting safety issues?
No, it is illegal for a landlord to evict or retaliate against tenants for making safety complaints.
What if there is mould or water leaks in my rental?
Report it to your landlord. If not addressed, contact Alberta Health Services or the city’s bylaw office.
How do I contact the RTDRS?
Visit the RTDRS website, call 780-644-3000, or submit applications online.
Is renter’s insurance required by law in Alberta?
No, but many landlords require it in the lease. It is strongly recommended for protection.
Can my landlord limit who visits my rental for safety?
No. You decide who visits, unless visitor behaviour threatens safety or the law.
What security standards apply to exterior doors and windows?
Exterior doors must lock properly and be secure. Windows should close and lock as intended.
Can my landlord enter while I am not home without my permission?
Landlords require written notice (at least 24 hours), unless it is an emergency.
Who can I call in a safety emergency in my building?
Call 911 for emergencies, and notify your landlord and building management.
Can my landlord put up security cameras outside my rental?
Landlords can have cameras in common areas (not inside your unit), provided privacy laws are followed.
What legislation covers tenant safety in Alberta?
The Residential Tenancies Act and the Public Health Act guide safety requirements. Residential Tenancies Act.
Can I change the locks if I feel unsafe?
Not without landlord consent, unless the landlord fails to address serious safety threats. Notify landlord immediately if you change locks in an emergency.
What can I do if neighbours are creating safety concerns?
Contact your landlord with written concerns. If urgent, contact the police or city bylaw office.
Can my landlord ask for extra keys?
Landlords may keep a set of keys for emergencies and repairs, but must provide notice for entry except in emergencies.
Who is responsible for lighting in hallways and entrances?
The landlord is responsible for maintaining lighting in common areas and entrances.
What can I do if heating or water is shut off in winter?
Contact your landlord immediately. If not restored, contact your municipality or Alberta Health Services for help.
Must the landlord have a fire escape in multi-unit buildings?
Yes. Buildings must meet fire code, including accessible fire escapes and clear exit routes.
What if a safety issue makes my unit unlivable?
You may apply to the RTDRS to end the tenancy and seek compensation if conditions are dangerous.
Can the landlord remove safety equipment during my tenancy?
No. Landlords must keep required safety devices in good working order.
Can my landlord force me to leave during safety repairs?
You may need to temporarily leave if your safety is at risk. The landlord should provide notice and discuss arrangements.
Who pays for damage repairs after a safety incident?
Landlords pay unless damage is caused by tenant negligence. Renter’s insurance may also help cover losses.
Can I complain anonymously about safety hazards?
Some agencies accept anonymous complaints, but it is more effective to provide your contact info for follow-up.
What rights do I have if I experience harassment or threats?
Contact police if you feel unsafe. Also report to your landlord and consider RTDRS if not resolved.
Are security deposits refundable after a fire or major safety event?
Yes, unless you caused the damage or owe rent. The landlord must follow security deposit rules.
Is the landlord allowed to restrict balcony use for safety?
Yes, for safety code compliance or during repairs, the landlord may restrict balcony access with notice.
How do I make a written complaint about safety to my landlord?
Draft a dated letter or email describing the issue and what needs to be fixed. Keep a copy for your records.
Can I break my lease early for serious safety concerns?
Yes, if the landlord fails to address serious safety risks. Seek advice or apply to RTDRS for official approval.
Does my landlord have to tell me about past crimes in the rental?
Landlords are not legally required to disclose this, unless required by another law (e.g., health risks).
Can a landlord shut off utilities for safety repairs?
Yes, but only temporarily and with reasonable notice, unless it’s an emergency.
Can my landlord evict me for unsafe behaviour?
Yes, if your behaviour threatens the safety of others, they may issue a 24-hour eviction notice.
When can I apply to RTDRS for urgent safety repairs?
Apply if your landlord fails to address serious safety concerns after written notice. Apply here.
What is the process to submit a safety-related RTDRS application?
Use the "RTDRS Application for Tenants" form. Complete and submit it online or in person. Form 5: Application for Tenants.
Where can I find Alberta Health Services contact information for my region?
Visit Alberta Health Services Environmental Public Health website for phone numbers and contact forms.
Should my landlord pay for hotel costs if the unit is unsafe?
The landlord may be responsible if your unit is uninhabitable due to neglect. You can claim expenses through RTDRS.
What can I do if the building’s main entrance is insecure?
Notify your landlord in writing and request urgent repair. Report to municipal bylaw if not fixed.

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Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.

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