Who is responsible for repairs in an Alberta rental home?
Landlords must keep the property and proper systems in good repair; tenants must maintain cleanliness and not cause damage.
How do I report a maintenance issue to my landlord?
Report in writing (email or letter). Keep a copy for your records.
How soon must my landlord do repairs after I report a problem?
Landlords must address repairs "within a reasonable time," usually within days for urgent issues like no heat or water.
What can I do if my landlord ignores repair requests?
If unresolved, you may apply to the Residential Tenancy Dispute Resolution Service (RTDRS) or court for an order.
Can I withhold rent if repairs are not made?
No, you must continue paying rent. Withholding rent can lead to eviction.
Who do I contact in an emergency, like no heat in winter?
Contact your landlord immediately. If there’s no response, contact local authorities or Alberta Health Services for safety concerns.
What repairs are landlords legally required to do?
Landlords must maintain plumbing, heating, electrical, locks, and structure. All must meet Alberta safety codes.
Must my landlord provide written notice before entering to do repairs?
Yes, usually 24 hours’ written notice is required unless it’s an emergency.
Can I make repairs myself and deduct from my rent?
Not without your landlord's agreement in writing. Otherwise, you risk eviction or financial disputes.
What if my landlord enters without notice for repairs?
This is only allowed in emergencies. Report repeated violations to Service Alberta or apply to the RTDRS.
How do I apply for repairs to be ordered?
Apply to the RTDRS using the "Application for Dispute Resolution" form. RTDRS forms
What is the RTDRS?
The Residential Tenancy Dispute Resolution Service handles tenancy disputes in Alberta. Learn more
Which legislation governs maintenance in Alberta rentals?
The Residential Tenancies Act (RTA) governs repairs and maintenance for Alberta tenants and landlords.
Do I pay for damage my guests cause?
Yes, tenants are responsible for damage caused by themselves or their guests.
Can my landlord force me to pay for routine wear and tear?
No, tenants are not responsible for normal wear and tear.
Are pest infestations covered by landlord repairs?
Yes, unless caused by tenant behavior, landlords must address infestations like bed bugs or cockroaches.
What if repairs cause major disruption in my home?
If unlivable, you may be entitled to rent reduction. Apply to RTDRS if necessary.
Does my landlord need to fix appliances?
If included in your lease, the landlord must keep them in working order.
Whose job is it to clear snow or maintain the yard?
Check your lease. Unless specified, landlords are usually responsible for common areas.
What if my landlord says repairs are "tenant responsibility" when they're not?
Refer to the RTA and discuss. If not resolved, contact RTDRS or Service Alberta.
Can my landlord evict me for requesting repairs?
No, it's illegal to evict in retaliation for repair requests.
Am I responsible for changing lightbulbs or smoke alarm batteries?
Tenants generally handle minor things like bulbs or batteries unless stated otherwise in the lease.
Can I end my lease if repairs aren't made?
Possibly, if conditions are hazardous or repairs aren't resolved after proper notice/applications. Use RTDRS if needed.
How do I document maintenance issues?
Take photos, document dates, and keep records of communications with your landlord.
Is mold considered a repair issue?
Yes, landlords must deal with mold unless it's caused by tenant activity.
Who pays for plumbing repairs?
Landlords pay unless tenant-caused damage (e.g., flushing inappropriate items).
What is considered "emergency" repair?
Any problem that affects safety or habitability (loss of heat, water, electricity).
Who do I contact for health or safety violations?
Contact Alberta Health Services or your local municipality.
Can I call a repairperson if my landlord is slow?
Only in true emergencies if the landlord can't be reached. Otherwise, wait for landlord approval.
Does the landlord have to repaint between tenants?
No, unless paint is in poor condition and affects livability.
How long can a repair take before it becomes "unreasonable"?
It depends, but for vital services a few days is usually the maximum.
Can my landlord charge me for maintenance after I move out?
Only for tenant-caused damage, not for normal wear and tear.
What should I do before moving in regarding repairs?
Do a move-in inspection with your landlord and complete the "Move-In Inspection Report". Form link
What should I do at move-out to avoid maintenance disputes?
Do a move-out inspection, document the condition, and complete the "Move-Out Inspection Report." Form link
Should I allow access to my unit for repairs if I'm not home?
You can request to be present but must allow scheduled repairs as per notice requirements.
Can my landlord raise my rent because I ask for repairs?
No, raising rent in retaliation is illegal.
What's the difference between "damage" and "wear and tear"?
Damage is harm beyond normal use. Wear and tear is minor deterioration from everyday living.
Are heating and hot water required year-round?
Yes, adequate heating and hot water are always required under Alberta law.
What if I'm without water or electricity?
This is an emergency. Contact landlord; escalate to RTDRS or local government if unresolved.
Can I request an inspection from a government official?
Yes, Alberta Health Services or local code enforcement can inspect health and safety issues.
Can I break my lease because of unresolved repairs?
In some cases, with proper documentation and application to RTDRS or court.
Do I keep paying rent if I move out for major repairs?
You can apply for a rent abatement or reduction through RTDRS.
Does insurance cover repair issues?
Tenant insurance covers personal belongings, not structural repairs. Check your policy.
Who handles mold if it comes back after treatment?
Landlords must address recurring mold unless tenant actions caused it.
Is carpet cleaning considered a repair or maintenance?
It’s maintenance. Tenants should clean carpets, but landlords handle excessive or major damage if not tenant-caused.
What if my landlord doesn’t do repairs after I file a complaint?
Provide documentation to RTDRS or Service Alberta to pursue an order.
Can landlords make repairs during the night or weekends?
Only in emergencies. Otherwise, repairs should be during reasonable hours.
What repairs are "urgent"?
Loss of heat, water, flooding, or anything affecting safety or health.
