Before you move
Start by confirming whether the infestation affects habitability and safety. In Alberta, landlords are generally responsible for maintaining rental premises in a reasonable state of repair and fit for habitation; if pest control is needed, it is often a landlord obligation. When in doubt, check the official guidance for residential tenancies in Alberta[1] and the Residential Tenancies Act for specifics on landlord responsibilities and tenant options.[3]
Documenting the infestation and notifying your landlord
Good documentation and timely written notice are the foundation of a successful resolution. Keep dated photos, videos, a log of sightings, and any communications with the landlord or pest-control providers. Send a written notice by email or registered mail describing the problem, dates, and any requested action, and keep copies.
- Collect dated photos, videos and written logs of pest sightings and any damage.
- Send a written notice to your landlord outlining the problem and request professional treatment; keep a copy.
- Request professional pest control or repairs in writing and keep invoices and schedules.
- Keep receipts and records of any payments you make for treatments or replacements.
- Schedule the final inspection and take your own move-out photos on the day you vacate.
When to consider dispute resolution
If the landlord does not arrange reasonable pest control or disputes responsibility, Alberta provides a dispute process through the Residential Tenancy Dispute Resolution Service (RTDRS). You can apply to the RTDRS for orders about repairs, costs, or deposit disputes; see the RTDRS information and forms for how to apply.[2]
Final inspection and security deposit considerations
At the final inspection, the landlord may assess cleaning or damage charges. Pest-related deductions should reflect actual damage or extraordinary cleaning beyond normal wear and tear. Take dated photos during the inspection and ask for an itemized list of any deductions. If the landlord claims infestation was caused by tenant negligence, ask for evidence. For practical tips on preparing for the final walkthrough, see The Final Inspection: What Tenants Need to Know Before Moving Out.
Practical examples of forms and when to use them
Key official forms tenants may use in Alberta include:
- Application for Dispute Resolution (RTDRS): Use this to ask the RTDRS to decide on repairs, compensation, or deposit disputes when discussion with your landlord fails; for example, after you provide written notice and the landlord doesn’t arrange treatment.
- Response or reply forms (RTDRS): If a landlord or tenant files an application, the other party files a response to explain their position and attach evidence like photos and receipts.
Both the application and response forms, plus guidance on filing, are available through the RTDRS information pages and should be completed with clear facts, dates, and attached evidence.[2]
Moving on and finding a new rental
If you choose to move because infestations persist, plan carefully: document the condition on move-out, follow notice requirements if you are ending your tenancy, and keep records to support any claim for deposit return. When searching for a new place, consider checking reputable listing sites that indicate city coverage; for example, Edmonton and Calgary rental listings can help you find alternate options quickly.
For more on tenant steps and rights dealing with infestations, read the detailed guidance in Dealing with Pests in Your Rental: Tenant Rights and Effective Solutions.
FAQ
- Can I withhold rent or leave without notice if pests make my unit unlivable?
- You should not withhold rent without following legal steps. Instead, document the issue, notify the landlord in writing, and seek repairs. If the problem is not fixed, apply to the RTDRS for an order; leaving without proper notice can create legal or financial risks.
- Will I automatically get my security deposit back if there were pests?
- Not automatically; return of the deposit depends on whether deductions are for tenant-caused damage beyond normal wear and tear. Record evidence, attend the final inspection, and dispute unreasonable deductions through the RTDRS if necessary.
- How do I file a complaint or application about pests?
- Collect evidence, send written notice to the landlord requesting treatment, and if unresolved, complete the RTDRS Application for Dispute Resolution with copies of evidence and invoices.
How-To
- Document the infestation with dated photos, videos and a written log of sightings and damage.
- Send a clear written notice to the landlord requesting pest control or repairs and keep a copy of the notice.
- Request professional treatment in writing and keep invoices, schedules and contact details for the pest-control provider.
- Save all receipts for costs you pay so you can claim reimbursement or use them as evidence in a dispute.
- Attend the final inspection, take time-stamped photos when you move out, and ask for an itemized list of any deductions.
- If you can’t resolve the matter, file an RTDRS application with your evidence to request a formal decision.
Help and Support / Resources
- Alberta: Residential tenancies information
- Residential Tenancy Dispute Resolution Service (RTDRS) - Alberta
- Queen's Printer: Alberta legislation (Residential Tenancies Act)
