Yukon Tenant’s Guide to Utilities and Services

Understanding who is responsible for which utilities and services is essential for tenants renting in Yukon. This guide lays out your legal rights, what’s typically included, how to solve common problems, and what to do if you need help.

Who Pays for Utilities and Services in Yukon Rentals?

In Yukon, utilities (like heat, electricity, and water) and services (such as garbage collection and snow removal) can be provided by either the landlord or the tenant. Responsibility for these is usually outlined in your rental agreement. Always review your lease closely, as it should state which utilities are included and which you must pay separately.

• Included utilities: May cover heat, power, water, or others, but details vary by rental.
• Not included: You might need to set up and pay for utilities such as internet, phone, or television yourself.

Common Utilities and Who Handles Setup

It’s important to know what “utilities” means and what your responsibilities are as a tenant in Yukon. Here’s a quick overview:

• Heat: Essential for Yukon’s climate. If not included, tenants may need to set up an account with the provider.
• Electricity & Water: Confirm if this is covered in your rent. If not, you will typically contact Yukon Energy or another provider to arrange service in your name and pay bills on time.
• Garbage and Recycling: Often included, but some rentals require tenants to handle pickup arrangements or fees.

Services like internet, cable, or additional parking generally remain the tenant’s responsibility unless otherwise stated.

What Does Yukon’s Tenancy Law Say?

The Residential Landlord and Tenant Act of Yukon^[1] governs all rental housing matters. It outlines rules for agreements about utilities and clarifies how disputes should be resolved. The Residential Tenancies Office (RTO) handles all matters concerning residential rental disputes in Yukon.

What If Utilities Are Interrupted or Not Provided?

If a landlord is responsible for a utility and service is interrupted (not due to non-payment by you), the landlord must resolve the issue in a timely manner. If a utility, such as heat in winter, is not provided due to landlord actions or neglect, tenants should notify the landlord in writing as soon as possible. If it’s not resolved, you may file a complaint with the RTO.

In cases where lack of utility creates a health or safety hazard, tenants can also review Health and Safety Issues Every Tenant Should Know When Renting for further guidance on their rights and options.

Typical Utility Disputes and Solutions

• Disagreement about who pays: Check your lease and communicate with your landlord. Document conversations.
• Bills not paid by landlord (if included in rent): Notify the landlord immediately and keep copies of all relevant bills or notices you receive.
• Utility services shut off unexpectedly: Make sure your payments are current. Contact the landlord if it was their responsibility. If necessary, seek help from the RTO.

Official Forms and How to Use Them

If you have problems regarding utilities or services, you may need to submit an application or complaint to the Residential Tenancies Office. The most commonly used form is:

• Application to Resolve a Dispute (Form 1): Use this official form to apply for a hearing when you and your landlord cannot agree about utility responsibilities, outages, or bill payment. For example, if your lease includes heat but your landlord won’t pay the bill and your service is interrupted, you would submit Form 1.
  Download Application to Resolve a Dispute (Form 1) (Yukon government site)

Completed forms are submitted to the Residential Tenancies Office—online, by mail, or in person. The RTO will guide you through the dispute resolution process and may hold a hearing if needed.

Tenant Rights, Landlord Duties, and Your Lease

Both landlords and tenants have legal responsibilities. The lease agreement should spell out utility arrangements clearly. If you are unsure about anything you’ve agreed to, review your lease alongside the law and seek help if required. You can gain further insight into your obligations by reading Obligations of Landlords and Tenants: Rights and Responsibilities Explained. For general facts about local tenant law, visit Tenant Rights and Landlord Rights in Yukon.

If you’re searching for new accommodations, you can Find rental homes across Canada on Houseme for more options and comparison tools.

1. Are landlords in Yukon required to provide heat and water? Landlords are not legally required to provide heat and water unless specified in your lease; always confirm who is responsible before you sign.
2. What should I do if my landlord doesn’t pay for a utility they agreed to provide? Notify your landlord in writing, keep a record, and if not resolved, apply to the RTO using Form 1 for dispute resolution.
3. Can my utilities be shut off if my landlord doesn’t pay the bill but it’s included in my rent? If your lease includes utilities, your landlord is responsible for bill payments. Contact the RTO if services are disconnected.
4. Who sets up new utility accounts if I am responsible for utilities? Tenants must contact service providers (like Yukon Energy) to open accounts and arrange for service in their name.
5. Where can I learn more about Yukon rental laws and tenant rights? Visit Tenant Rights and Landlord Rights in Yukon for a summary of relevant legal information.

1. How do I file a complaint about missing or unpaid utilities in Yukon? Obtain and complete Form 1 – Application to Resolve a Dispute from the Yukon government website, attach all supporting documents (e.g., lease, bills, written notices), and submit it to the Residential Tenancies Office. Wait for instructions regarding your hearing date, and attend prepared to present evidence.
2. How can I clarify which utilities are included before moving in? List all expected utilities and services, ask the landlord to confirm in writing which are included, and ensure this is stated in your lease. If something isn’t clear, do not sign until all terms are agreed upon.
3. How do I set up a new utility account as a tenant? Contact the relevant provider (e.g., Yukon Energy) before your move-in date, provide your lease and identification, and confirm service start date. Keep records of your setup and initial meter readings.

Need Help? Resources for Tenants

• Yukon Tenants and Landlords Information (Yukon government)
• Residential Tenancies Office – File a Complaint
• Yukon Residential Landlord and Tenant Act (Full Text)
• Tenant Rights and Landlord Rights in Yukon

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1. ^[1] Residential Landlord and Tenant Act of Yukon
2. ^[2] Residential Tenancies Office (RTO) – Yukon

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