Top 50 Questions: Maintenance & Repairs for Yukon Tenants
Who is responsible for repairs in my rental unit?
Landlords must maintain the rental unit in good repair and comply with health and safety standards.
What repairs must the landlord make?
Landlords must fix anything that affects health, safety, or housing standards, including heat, plumbing, and locks.
Do I have to pay for repairs?
Tenants only pay for repairs if they or their guests caused the damage.
How do I ask my landlord to make a repair?
Notify your landlord in writing, describing the problem and requesting repairs.
What if my landlord refuses to do repairs?
You can apply to the Residential Tenancies Office for an order to have repairs done.
How long does my landlord have to make repairs?
Repairs must be made within a reasonable time, especially if health or safety is at risk.
Can I withhold rent if repairs aren’t made?
No, do not withhold rent. Instead, file a complaint through the Residential Tenancies Office.
Who handles rental disputes in Yukon?
The Residential Tenancies Office (RTO) manages rental disputes in Yukon.
What is the main tenancy law in Yukon?
The Residential Landlord and Tenant Act (Yukon) governs tenancies in Yukon.
What if my apartment has no heat in winter?
Landlords must provide adequate heat. Report urgent issues to your landlord and, if unresolved, to the RTO.
Are landlords responsible for pest control?
Yes, unless tenants cause the problem through unhygienic living habits.
What if there is mold or water damage?
Notify your landlord. Mold and water damage affecting health or safety must be repaired by the landlord.
Can a landlord enter my unit to do repairs?
Landlords must give 24 hours’ written notice unless it’s an emergency.
What is considered an emergency repair?
Anything that risks health, safety, or property, like broken plumbing or no heat in winter.
What forms do I use for repair disputes?
Use the "Tenant Application for Dispute Resolution" form to request repairs through the RTO. Download from the official site.
Should I keep records about repair requests?
Yes, keep copies of all requests and responses for your records.
Can I hire someone to do repairs and deduct the cost?
Only if you have written permission from the landlord or an order from the RTO.
What if repairs are needed in common areas?
Landlords are responsible for repairs in common areas.
What is "reasonable time" for repairs?
It depends on the issue. Emergencies must be fixed immediately; other repairs as soon as possible.
Can the landlord raise my rent to cover repair costs?
Not for normal maintenance. Rent increases must follow Yukon rules and proper notice.
Who is responsible for regular maintenance?
Landlords handle major maintenance; tenants are responsible for minor upkeep like cleaning.
Can my landlord make repairs without my consent?
Landlords can enter with proper notice or in an emergency without consent.
What if my landlord isn’t responding to repair requests?
Send written reminders and, if no response, contact the RTO with documentation.
Am I responsible for light bulbs and batteries?
Yes, tenants usually replace light bulbs and smoke detector batteries.
Can I be evicted for requesting repairs?
No, it's against the law for your landlord to evict you for exercising your rights.
How do I apply for dispute resolution over repairs?
Fill out the "Tenant Application for Dispute Resolution" form and submit it to the RTO.
What if a repair is damaging my personal property?
Document the damage and involve the RTO if your landlord is not responsive.
Can I make improvements (like painting) without permission?
No, you need written consent from your landlord for any alterations.
What if the landlord shuts off utilities for repairs?
Utility shut-offs should be brief and with advance notice. Prolonged shut-offs are not allowed.
Can my landlord access my unit for inspections?
Yes, with 24-hour written notice and for legitimate reasons like inspection or repairs.
What if repairs take a long time?
Contact the RTO if your landlord does not fix urgent problems promptly.
Are landlords responsible for broken appliances?
If appliances are included in your lease, landlords must repair or replace them.
What if my landlord enters without notice?
This is not allowed unless it's an emergency. You can file a complaint with the RTO.
Do I have to let the landlord or workers in for repairs?
Yes, with proper notice you must allow access for repairs and maintenance.
Is my landlord responsible for snow removal?
Check your rental agreement; landlords usually clear common areas, but tenants may be responsible for their own paths.
What happens if repairs make my unit unsafe to live in?
Contact the RTO. You may be entitled to a rent reduction or alternate accommodation.
What does "good repair" mean?
The unit must be safe, clean, and comply with all health and building codes.
Are smoke detectors the landlord’s responsibility?
Yes, landlords must supply and maintain smoke detectors; tenants replace batteries as needed.
Do repair issues justify breaking my lease?
Severe, unresolved repair issues may allow early termination with RTO approval.
What if my landlord asks me to pay for repairs I didn’t cause?
You’re only responsible for damage you or your guests caused. Dispute unreasonable charges through the RTO.
Can I use the security deposit for repairs?
No, the deposit is for unpaid rent or tenant-caused damage, not ordinary repairs.
Are windows and doors landlord’s responsibility?
Yes, unless you caused the damage.
Can I contact bylaw or health authorities for serious issues?
Yes, for issues affecting health or safety, contact local authorities or the RTO.
What is the landlord’s duty during renovations?
Landlords must minimize disruption and provide notice before any non-emergency work.
If I break something by accident, what should I do?
Inform the landlord and arrange to repair or pay for the damage.
Are plumbing and heating repairs urgent?
Yes, these are essential services and must be fixed quickly.
Can I repair the unit myself?
Only with landlord’s written permission or an order from the RTO.
What if I have allergies and repairs create dust?
Inform your landlord about your health concerns. They should try to minimize the impact.
Who is responsible for yard maintenance?
Check your lease. Landlords often maintain shared yards; tenants may be responsible for private areas.
What compensation can I get if repairs are not completed?
You may apply for a rent reduction or compensation through the RTO.
Could ignored repairs justify breaking my lease?
Yes, if the rental is uninhabitable and the RTO agrees.
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