Top 5 Dispute Resolution Tips for Yukon Tenants

Understanding your rights and responsibilities as a tenant is crucial—especially when disputes arise. In Yukon, the dispute resolution process is handled differently compared to many other provinces. This guide explains the top 5 things tenants should know about resolving disputes and dealing with the Landlord and Tenant Board (LTB)—called the Residential Tenancies Office in Yukon. Whether you're facing eviction, a rent increase, or maintenance issues, knowing the process can help protect your home and peace of mind.

1. The Residential Tenancies Office Handles Disputes in Yukon

Disagreements between tenants and landlords in Yukon are overseen by the Residential Tenancies Office (RTO), not an LTB like Ontario. The RTO is responsible for interpreting, enforcing, and resolving disputes under the Residential Landlord and Tenant Act^[1]. If communication breaks down between tenant and landlord, the RTO provides both information and formal dispute resolution services.

Quick Summary

• The RTO is the official body for complaints, mediation, and orders.
• They publish guides and forms for Yukon tenants.

2. Understanding the Types of Disputes You Can Raise

You can bring various issues to the RTO, including:

• Eviction notices or disagreements over lease termination
• Unauthorized rent increases or improper deposits
• Maintenance, health and safety, or repair complaints
• Return of rental deposits and disagreements about deductions

For tips on handling these common issues, see Common Issues Tenants Face and How to Resolve Them. Disputes often start with unresolved concerns between tenant and landlord—early communication is encouraged whenever possible.

3. How to Apply for Dispute Resolution

If talking does not lead to a solution, you can file an application for dispute resolution with the RTO. The most commonly used forms include:

• Application for Dispute Resolution (Form 6A): Used to address issues such as eviction, repairs, or deposit returns. Fill this form and submit it to the RTO.
  Example: If your landlord withholds part of your security deposit at the end of your lease and you disagree, you would file this form. Download Form 6A
• Notice to Terminate Tenancy: If you need to end your agreement early, you may be required to submit a separate notice. See the official form here

Clear instructions for all forms are provided on the Yukon government residential tenancies forms page.

Key Steps in the Application Process

• Fill out the relevant form (digitally or by hand).
• Submit the form to the RTO in-person, by email, or mail.
• Prepare supporting documents such as your lease, communication with your landlord, or photos.
• The RTO will mediate or, if necessary, set a hearing to resolve the matter.

4. Tenant Rights and Legislation in Yukon

Your rights and responsibilities—along with your landlord's—are found in the Residential Landlord and Tenant Act. This law sets out what is required for rent increases, deposits, repairs, privacy, and notice periods. For a detailed summary of Yukon-specific rights, see the Tenant Rights and Landlord Rights in Yukon.

Tenants should also understand their Obligations of Landlords and Tenants: Rights and Responsibilities Explained, which breaks down rent, repairs, and conduct requirements.

5. Resolving Issues: Mediation, Decisions, and Appeals

The RTO may first attempt informal mediation—that is, helping both parties reach agreement outside a formal hearing. If this is unsuccessful, the RTO will hold a hearing. Both sides present information and the officer will issue a written order. This order is legally binding. If you disagree with an RTO decision, there are limited grounds for requesting a review.

• Mediation is often faster and less stressful than a hearing
• If attending a hearing, be organized and bring all supporting paperwork

Understanding this process can help you feel more prepared and confident if issues arise. For general rental search needs or to locate a new place, you can Find rental homes across Canada on Houseme.

1. What if my landlord refuses to return my deposit?
   Document all correspondence and file an Application for Dispute Resolution (Form 6A) with the RTO. Provide evidence and keep records of your communications.
2. How long does it take for the RTO to resolve a dispute?
   Timelines vary by case complexity, but straightforward cases may be resolved in a few weeks to a few months—especially if mediation is successful.
3. Can my landlord raise my rent any time?
   Rent increases must comply with legal notice requirements and frequency limits set by the Act. Learn more about your rights on rent in Yukon via official guidelines.
4. What if my landlord doesn’t make repairs?
   Notify your landlord in writing first. If unresolved, apply to the RTO using Form 6A with supporting evidence.
5. Do I need a lawyer for RTO hearings?
   Legal representation is optional. Many tenants represent themselves, but you can bring someone to assist if you wish.

1. How do I file a dispute with the Yukon Residential Tenancies Office?
   Collect all relevant documentation, complete the Application for Dispute Resolution (Form 6A), and submit to the RTO by mail, email, or in person.
2. How can I prepare for a dispute resolution hearing?
   Organize documents, review timelines, bring any witnesses or photos, and practice your explanation of the issue. Respect the process and be clear.
3. How do I respond if I receive an eviction notice?
   Read the notice carefully. If you disagree, contact the RTO immediately to apply for dispute resolution before the deadline listed.

• Know your rights: Review the Residential Landlord and Tenant Act and the application process.
• The RTO is your resource for questions, forms, and resolving disputes.
• Effective documentation and early communication improve outcomes for tenants.

Need Help? Resources for Tenants

• Yukon Residential Tenancies Office – guides, forms, and dispute information
• Phone: 867-667-5944 | Email: residential.tenancies@gov.yk.ca
• Forms and applications for tenants
• Check Tenant Rights and Landlord Rights in Yukon for quick reference on your legal protections

---

1. Yukon Government. Residential Landlord and Tenant Act. Current to 2024.

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy