Tenant Rights in Yukon: Dealing with Discrimination & Accessibility

Discrimination and accessibility barriers can affect your rental experience in the Yukon. Tenants are protected under territorial laws, ensuring fair housing regardless of background or disability. This guide explores Yukon’s protections and provides clear steps on what to do if you face rental discrimination or need accommodations in your rental.

Understanding Your Rights: Discrimination & Accessibility in Yukon Rentals

As a tenant in Yukon, you have the right to rent without discrimination on grounds such as race, age, gender, disability, family status, and other protected characteristics under the Yukon Human Rights Act^[1]. Your landlord must not treat you unfairly or refuse accommodations you reasonably require due to a disability.

What is Discrimination in Renting?

• Denying you a rental unit because of your race, religion, sex, marital status, disability, or source of income
• Imposing different rental terms or conditions based on a protected characteristic
• Refusing to allow assistive devices or service animals when medically required

If you experience these behaviours, you may be a victim of discrimination and have the right to seek remedy.

Accessibility: Accommodating Tenants with Disabilities

The law requires landlords to make reasonable adjustments so tenants with disabilities can use and enjoy their homes like anyone else. Examples include permitting service animals (even if the building has a no-pets policy), modifying entrances for wheelchair access, or installing lighted doorbells for hearing-impaired tenants. Accommodations should not cause undue hardship to the landlord.

The Yukon Residential Tenancies Office and Legal Protections

The Yukon Residential Tenancies Office oversees rental laws and helps resolve disputes between landlords and tenants. For all rental matters, including those involving discrimination or accessibility issues, Yukon’s Residential Landlord and Tenant Act^[2] applies.

To learn more about your territorial rights and key obligations as a tenant, visit the Tenant Rights and Landlord Rights in Yukon page.

Common Examples of Discrimination and Accessibility Issues for Tenants

Yukon tenants sometimes encounter:

• Refusal to rent because of Indigenous heritage, single parenthood, or source of social assistance
• Landlords denying adjustment to unit access for a tenant with mobility needs
• Evicting tenants or increasing rent after they request accommodation for a disability

These are not merely inconvenient—they may be against the law.

Filing a Discrimination or Accessibility Complaint in Yukon

There are clear steps for tenants who wish to challenge discrimination or request disability accommodations:

1. Document the Incident: Write down details, dates, and any witness information. Keep all written communications with your landlord.
2. Submit an Accommodation Request: Make your needs known to your landlord in writing. Clearly describe what adjustment you require (e.g., installing a ramp or allowing a service animal).
3. If Refused, File a Complaint:
   • For discrimination based on a protected ground or refusal of disability accommodation: File a complaint with the Yukon Human Rights Commission. Use their Human Rights Complaint Form. This form is used when a tenant feels their rights, as protected by the Yukon Human Rights Act, have been violated by their landlord. Follow the instructions on the Commission website to submit your complaint.
   • If the issue also breaks tenancy law (e.g. illegal eviction): Notify the Residential Tenancies Office and use their Application for Dispute Resolution (sometimes referred to as RT-DR 1). Example: If you are evicted after requesting a wheelchair ramp, you can apply for dispute resolution and request reinstatement.

What Happens After Filing?

The Yukon Human Rights Commission will investigate your complaint. They may try to mediate an agreement or schedule a hearing. The Residential Tenancies Office will review tenancy disputes and can order remedies, including compensation or reinstatement, if your rights are violated.

Tenant Responsibilities and Working with Landlords

Tenants must also fulfill their duties:

• Pay rent on time and follow the terms of your agreement (unless a rule is itself discriminatory)
• Communicate accommodation needs clearly but reasonably

Want to understand your broader rights and responsibilities? See Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Remember: You cannot be penalized (such as eviction or rent increase) for exercising your legal rights or filing a discrimination complaint.

Provincial Support, Settlement, and Finding Housing

If you lose your home due to discrimination or accessibility barriers, you may be entitled to compensation, orders for reinstatement, or other remedies through Yukon’s formal processes. For a secure rental search, Find rental homes across Canada on Houseme with tools specifically for all Canadian regions, including the North.

FAQ: Yukon Tenant Discrimination & Accessibility

1. What disabilities must a landlord in Yukon accommodate? Landlords must accommodate a broad range of disabilities including mobility, visual, hearing, and mental health disabilities, provided these accommodations do not impose undue hardship.
2. Can a landlord refuse to rent to families with children? No. Refusing to rent based on family status is discrimination under the Yukon Human Rights Act.
3. Is a note from a medical professional needed for disability accommodation? In most cases, yes. Landlords can require reasonable proof (such as a letter from a healthcare provider) to support requests for accommodation.
4. Am I protected if I use social assistance to pay my rent? Yes. Source of income is a protected ground, so landlords cannot refuse you solely because you receive social assistance.

How To: Taking Action on Discrimination or Accessibility Denials

1. How do I apply for dispute resolution if my landlord discriminates against me?
   Fill out the Application for Dispute Resolution form from the Residential Tenancies Office. Provide all supporting evidence and submit it as outlined on their website.
2. How do I file a human rights complaint in Yukon?
   Complete the Human Rights Complaint Form from the Yukon Human Rights Commission website and follow their instructions for submission, including attaching any relevant documentation.
3. How do I document harassment or discriminatory behaviour?
   Keep a detailed log of incidents, save written communication, and collect witness statements if possible.

Summary: Key Takeaways for Yukon Tenants

• Yukon law protects tenants from discrimination by landlords and ensures reasonable accommodations for disabilities.
• If you face discrimination or accessibility barriers, you can seek remedy through the Human Rights Commission or Residential Tenancies Office.
• Always document incidents and communicate clearly with your landlord when making requests.

Need Help? Resources for Tenants

• Yukon Residential Tenancies Office: Information, forms, and dispute resolution services (Toll-free: 1-800-661-0408 ext. 5944).
• Yukon Human Rights Commission: File a human rights complaint or seek advice (Phone: (867) 667-6226).
• Tenant Rights and Landlord Rights in Yukon: Key rental rights in your territory.

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1. Yukon Human Rights Act
2. Residential Landlord and Tenant Act (Yukon)

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