Your rights in Yukon social housing
Social housing in Yukon is managed by the Yukon Housing Corporation (Yukon Housing Corporation)[1]. Tenants have rights to basic habitability, privacy, and clear information about rent and eligibility. The Residential Landlord and Tenant Act[2] sets many of the rules for private rental and provides guidance for social housing cases.
Repairs, maintenance and reporting
Keep written records and photos of problems and report repairs promptly to your social housing manager. Use the housing provider's complaint process first; if that does not resolve the issue, follow the formal dispute steps below.
- Repairs: Report habitability issues (heat, water, mold, plumbing) to your housing manager in writing and request a timeline for fixes.
- Forms: Ask for or request any written repair or work order and keep a copy for your records.
- Evidence: Take dated photos and keep receipts for temporary expenses like hotel stays or emergency repairs you paid for.
See our guidance on repairs and tenant-landlord responsibilities: Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.
Notices, eviction steps and dispute resolution
If you receive a written notice or are facing eviction, read the notice carefully and note any deadlines. The Residential Landlord and Tenant Act explains grounds for eviction and timelines; you can also contact the Residential Tenancies Office for next steps.
- Notice: A written eviction or breach notice will state the reason and give a deadline to remedy or vacate.
- Deadlines: Respond in writing within the time stated, or apply for an administrative review or hearing if available.
- Hearing: If the matter proceeds, prepare your evidence and any witnesses for a hearing before the appropriate tribunal or court.
When to use common forms
Common documents and forms include:
- Notice to Repair or Notice to Remedy: used when a tenant or landlord must correct a breach; check the Yukon Housing Corporation or the legislation page for specific templates.
- Application for Dispute Resolution / Hearing request: used to start a formal dispute if internal complaint steps fail; follow the Residential Tenancies Office instructions.
Finding alternative housing or temporary help
If you need to move or find temporary housing, start searching early and keep records of outreach. Find rental homes across Canada on Houseme to check available private-market options while you resolve social housing issues.
FAQ
- Who handles social housing complaints in Yukon?
- The Yukon Housing Corporation manages social housing and you can also contact the Residential Tenancies Office for dispute processes.[1]
- What if repairs are urgent and not being fixed?
- Report the emergency to your housing manager immediately, document the condition with photos, and ask for written confirmation of the response. If not resolved, file a formal complaint and request expedited review.
- Can my rent increase while I'm in social housing?
- Social housing rent rules vary; some programs use income-based rent. Ask your housing provider for the specific policy and any notice requirements under the Residential Landlord and Tenant Act.
How-To
- Document the issue with date-stamped photos and written notes.
- Contact your social housing manager or tenant services and submit a written repair request or complaint.
- File the appropriate form for dispute resolution if internal steps do not resolve the problem.
- Attend the hearing with organized evidence and copies of all correspondence.
Help and Support / Resources
- Yukon Housing Corporation - Social Housing
- Residential Landlord and Tenant Act (Yukon)
- Residential Tenancies Office
