Secure Building Access and Intercoms: Yukon Tenant Protections

Ensuring your rental is safe, especially regarding who can access your building, is an important right for every tenant in Yukon. Secure entrance doors with functioning locks and intercom systems not only enhance security but also enhance peace of mind. If you're renting or planning to rent in a residential building, understanding your rights—and what your landlord must provide—helps you stay protected and take informed action if issues arise.

What Are Secure Building Access and Intercom Systems?

Secure access refers to locked main entry doors, controlled entry via keys or key fobs, and, for many multi-unit buildings, an intercom system residents use to admit guests or deliveries. Intercoms improve security by allowing tenants to confirm visitors before granting access to the property.

Legal Obligations of Landlords in Yukon

In Yukon, landlord and tenant relationships are guided by the Landlord and Tenant Act (Yukon).[1] This legislation requires landlords to provide safe living conditions. While the Act doesn't specifically mention "intercom systems," it mandates that landlords maintain the premises in good repair and ensure doors and windows are reasonably secure.

  • Locks and security: Exterior doors in multi-unit buildings should always have functioning locks.
  • Maintenance responsibility: Landlords must repair or replace broken locks, security doors, or intercom equipment promptly after tenants report issues.
  • Tenants’ rights: You have the right to notify your landlord if a building entry system or intercom is defective or doesn’t meet safety standards.

To learn more about your rights and responsibilities, see Tenant Rights and Landlord Rights in Yukon.

Safety Concerns and Reporting Issues

If you experience problems—like an entry door that won't lock or a malfunctioning intercom—it is important to report the issue to your landlord in writing. Clearly describe the problem and request repairs. Documenting your concerns helps establish a clear record, should you need to escalate the matter.

Tip: Always keep a copy of all communications with your landlord regarding security or intercom repairs.

Initial and Ongoing Inspections

During the initial inspection of your new rental unit, check that building entry doors are secure and the intercom works as intended. Routine inspections are also a good opportunity to raise any newly discovered concerns.

If you want more guidance on move-in inspections and what tenants should check for, see the Guide to the Initial Rental Property Inspection for Tenants.

Action Steps for Tenants in Yukon

  • Inform your landlord in writing if a security or intercom system is not functioning.
  • Document all communication and take photos if possible.
  • If the landlord fails to resolve the issue in a reasonable timeframe, contact the Yukon Residential Tenancies Office for guidance or to file a formal complaint.
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Filing a Complaint to the Residential Tenancies Office

The Residential Tenancies Office in Yukon handles disputes related to landlord responsibilities, including building security issues. Tenants can file a complaint by submitting the “Residential Tenancy Dispute Application” form. [2]

  • Form Name: Residential Tenancy Dispute Application
  • Where to find it: Download the Yukon Residential Tenancy Dispute Application PDF
  • When to use it: If your landlord does not address safety, security, or intercom concerns after you've made a written request.
  • How to use it: Complete and submit this form with copies of your communication records. The Residential Tenancies Office will review your complaint and may schedule a hearing.

This process helps ensure your living environment is safe and secure, supporting your right to quiet enjoyment of your home.

Your Health and Safety Rights as a Tenant

Tenant safety includes more than just secure doors—it also covers well-lit common areas, maintained fire exits, and functional building entry points. For further details, visit Health and Safety Issues Every Tenant Should Know When Renting.

For tenants seeking housing with better security features or intercom options, you can Find rental homes across Canada on Houseme with advanced filtering for your safety needs.

Frequently Asked Questions

  1. Are landlords required to provide intercom systems in all Yukon rentals?
    While the law does not specifically require intercoms, landlords must maintain reasonable security at entry points. Intercoms are common in multi-unit buildings for added safety, but main entry doors must always be secure.
  2. What should I do if my building's main doors do not lock properly?
    Immediately notify your landlord in writing and request timely repairs. If there is no response, escalate the issue to the Residential Tenancies Office.
  3. Who is responsible for maintaining intercom systems in my building?
    Landlords are generally responsible for maintaining security infrastructure, including intercoms, when they are provided.
  4. Can I make my own repairs if my landlord does not fix a security issue?
    Tenants should not make security-related repairs on their own, as this may violate the tenancy agreement. Use the dispute process if your landlord does not act.
  5. Where can I find more information about my legal rights as a tenant in Yukon?
    Visit Tenant Rights and Landlord Rights in Yukon for a comprehensive summary.

Key Takeaways

  • Yukon landlords must ensure rental buildings are secure and promptly repair faulty entry systems and intercoms.
  • Tenants should report issues in writing and document all communication for their records.
  • The Residential Tenancies Office is available for formal complaints if safety concerns are not addressed.

Need Help? Resources for Tenants

  1. Landlord and Tenant Act (Yukon)
  2. Yukon Residential Tenancies Office — Dispute Resolution

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