Many tenants and renters in Saskatchewan face decisions about whether to request an online or an in-person hearing at the provincial tenancy tribunal. Both formats aim to settle disputes about rent, repairs, eviction notices, and deposits, but they differ in how you prepare, present evidence, and interact with adjudicators. This guide explains practical steps tenants can take before a hearing, including which documents to bring, how to request an accommodation or a change of format, and what to expect on the day of the hearing. It also covers common technical issues for remote appearances and tips for communicating clearly whether you attend by video or in person. The goal is to help renters feel prepared, confident, and informed about their rights in Saskatchewan.
What are the hearing formats?
The provincial tenancy process offers two main hearing formats: online (video or phone) and in-person (at a hearing office or local venue). The Office of Residential Tenancies handles applications and scheduling for Saskatchewan tenants and landlords, and it explains the options and procedures on its official site.[1]
Common advantages of online hearings
- Less travel time and easier scheduling for renters with work or caregiving commitments.
- Quick screen sharing of digital evidence such as photos or emailed receipts.
- Accessible for tenants in remote communities who may otherwise face long travel.
Common advantages of in-person hearings
- Clearer in-person communication when witnesses are present or documents must be examined physically.
- Some people find it easier to make a strong impression face-to-face.
Both formats require similar preparation: organizing evidence, knowing the timeline for filings, and understanding what the adjudicator needs to decide the case.
How to request a hearing format and required forms
When you file your application or respond to one, you can usually indicate a preference for online or in-person. The official forms and filing instructions are available from the provincial forms and publications page, which lists application types and where to submit them.[2]
- Application to the Office of Residential Tenancies (use this to start a dispute about unpaid rent, damage, or return of a deposit). Example: a tenant files an application after the landlord keeps a security deposit without reason.
- Notice forms (various notice templates used to give formal notice of rent arrears or repairs). Example: a tenant serves a written repair request and keeps a dated copy as proof if the issue escalates.
Preparing evidence and witnesses
Good preparation is the same for both formats: collect clear copies of photos, text messages, receipts, repair requests, and any inspection reports. Mark up a brief evidence list so you can tell the adjudicator exactly what each item shows.
- Organize photos and label them with dates and short descriptions.
- Bring copies of written notices, lease clauses, and repair requests to show timelines and responsibility.
- If witnesses will speak, confirm their availability and whether they will attend online or in person.
Day of the hearing: tips for online and in-person
For online hearings, test your camera, microphone, and internet connection beforehand. Find a quiet, well-lit space and have digital copies of documents ready to share. For in-person hearings, arrive early with printed copies and a folder of organized evidence. Dress respectfully and speak clearly.
- Join or arrive at least 10 to 15 minutes early to resolve any technical or check-in issues.
- Have a contact number ready in case the tribunal needs to reach you.
- If you reach an agreement before the hearing, notify the tribunal to avoid unnecessary appearances.
When to consider changing formats or asking for accommodation
If you have limited internet access, a hearing location is problematic, or you need an interpreter or disability accommodation, tell the tribunal as soon as possible. The forms and guidance pages explain how to request alternative arrangements and provide examples of acceptable documentation.
If you are dealing with rent increases or related disputes, see Understanding Rent Increases: What Tenants Need to Know for context on limits and notices. For help with common tenancy problems and how to document them, review Common Issues Tenants Face and How to Resolve Them.
If you need to look for alternative housing while you wait, Find rental homes across Canada on Houseme.[3]
FAQ
- Can I ask for an online hearing instead of in-person?
- Yes. You can usually request an online hearing when you file or respond, but the tribunal will decide based on availability and fairness to both parties.
- What documents should I bring to the hearing?
- Bring dated photos, copies of written notices, receipts, the lease, and any communication records. Label and number each item so you can refer to them easily during the hearing.
- What if I have trouble with the technology during an online hearing?
- Contact the tribunal by the phone number provided in your hearing notice immediately. If the issue cannot be resolved, request an adjournment or an alternative method of participation.
How-To
- Check availability for online hearings on the tribunal website and read the instructions.
- Gather and label all documents and photos you will rely on as evidence.
- Complete and submit the required application form, indicating your preferred hearing format and attaching copies of evidence.
- Confirm witnesses and inform them whether the hearing will be online or in person.
- Test your equipment the day before if attending online, or prepare printed copies if attending in person.
- Attend the hearing, present your evidence clearly, and ask for an order in writing if the adjudicator issues a decision.
Help and Support / Resources
- Residential Tenancies — Saskatchewan Government
- Forms and publications — Saskatchewan Government
- Landlord and tenant resources — Saskatchewan Government
