Recordkeeping and entry logs
Entry logs are written records landlords keep that note date, time, purpose of entry, and who entered the unit. In Saskatchewan the Office of Residential Tenancies handles disputes about entries and recordkeeping[1], and the provincial tenancy legislation sets basic rights and obligations for landlords and tenants[2]. If a landlord claims they entered for repairs or inspections, the entry log should show the date, time, reason, and whether the tenant received notice.
What landlords should record
Useful entries include who entered, the date and time, the reason, and any notices or correspondence. Keep copies of rent receipts, written notices, inspection reports, photos, and emails so you can match them to a log.
- Entry date and time
- Reason for entry (repair, inspection, emergency)
- Name or title of person entering
- Whether notice was given and how (written, email, phone)
If you move in and complete an initial inspection, save that report and compare it to later entries; see the Guide to the Initial Rental Property Inspection for Tenants for practical tips to document condition and entries.
When landlords can enter
Landlords generally must give notice and state a legitimate reason before entering, unless there is an emergency. Notice timelines and acceptable reasons are explained by the Office of Residential Tenancies[1] and in the Residential Tenancies Act[2]. If a landlord repeatedly enters without proper notice, keep a log and consider raising the issue in writing.
Questions tenants often ask
- What is an entry log and who keeps it?
- An entry log is a record a landlord or property manager keeps documenting all non-emergency entries to your unit. It should be maintained by the landlord or their authorized agent and used to show lawful reasons for entry.
- Can I request copies of entry logs from my landlord?
- Yes. Ask the landlord in writing for copies of entry logs and any related inspection reports or repair invoices. If they refuse or you cannot resolve it, you can apply to the Office of Residential Tenancies for help or file an official application form[3].
- What official forms or applications are used if logs are missing?
- The Office of Residential Tenancies provides forms to apply for dispute resolution or to submit a complaint; use the official application form and include copies of your evidence and a clear request for the entry records you need[3].
How-To
- Contact your landlord or property manager by phone to ask for the entry log and note the date and time of your call.
- Follow up in writing (email or letter) so there is a record; state the dates you are asking about and request copies of any inspection or repair records.
- Gather your own evidence: photos, messages, rent receipts, and the initial inspection report; this helps show discrepancies.
- If the landlord refuses or you need a formal remedy, complete the Office of Residential Tenancies application form and submit it with your evidence and a clear request for entries and remedies.
Key Takeaways
- Tenants have a right to notice and to records of non-emergency entries.
- Keep your own documentation to support requests or disputes.
- If informal requests fail, use the Office of Residential Tenancies process and official application forms.
Help and Support / Resources
- Office of Residential Tenancies (contact and dispute services)
- Residential Tenancies Act (Saskatchewan)
- Official tenancy forms and application guides
