Top 50 Questions: Dispute Resolution & LTB for Quebec Tenants
Who resolves disputes between tenants and landlords in Quebec?
The Tribunal administratif du logement (TAL) handles tenant-landlord disputes. Visit TAL.
What law protects tenants in Quebec?
The Civil Code of Québec (Book V) governs residential tenancies.
How do I file a complaint against my landlord?
Complete TAL's Application form and file it online or at a TAL office. Form here.
Can my landlord evict me without cause?
No, eviction requires legal grounds and formal notice under Quebec law.
What can I do if my landlord increases my rent unfairly?
You can refuse the rent increase in writing; the landlord can apply to TAL to set the rent.
Is there a form to contest a rent increase?
No specific form; respond in writing to your landlord within one month to refuse the increase.
How long do I have to contest a rent increase?
You have one month from receiving the landlord’s notice to refuse in writing.
My landlord isn’t doing repairs—what can I do?
Ask in writing; if repairs are not made, file a TAL application for repairs.
What is the process to file a dispute at TAL?
Fill out an Application form and submit it to TAL online, by mail, or in person. Application Form.
Which forms does a tenant use to apply to TAL?
Use the Application (Demande) Form. See here for details.
How do I respond to an application filed by my landlord?
Attend the TAL hearing or file a written response to the Tribunal.
What notice must a landlord give before entering my unit?
Landlords must give at least 24 hours’ written notice, except in emergencies.
How much is the application fee at TAL?
Fees vary by claim type; see TAL's fee schedule.
Can I get a fee waiver if I can't afford the TAL fees?
Yes, request free legal aid or exemption based on financial need. Form here.
What if my landlord serves an eviction notice?
You can contest the notice by filing an application at TAL before the deadline stated in the notice.
How do I serve documents for a dispute?
Documents must be sent by registered mail, hand-delivery, or as directed by TAL.
Do I need a lawyer at TAL?
No, you may represent yourself, but legal help is allowed.
How long does the TAL process take?
Resolution times vary—simple cases may take a few months; urgent cases may be faster.
What happens at a TAL hearing?
Both sides present evidence; a commissioner makes a decision.
Can I appeal a decision from TAL?
Yes, but only in cases of law or procedural error; appeals go to the Quebec Superior Court.
How do I apply for an urgent hearing?
Indicate urgency with supporting evidence in your application to TAL.
What is a “Requête” at TAL?
“Requête” means formal application—used for all types of tenant-landlord issues.
Can a landlord refuse repairs until I pay rent?
No, landlords must maintain the property regardless of rent payment status.
If utilities are included but not working, what should I do?
Notify your landlord, then apply to TAL if the issue isn’t fixed quickly.
Can my landlord change my lease or rules mid-term?
No, changes must wait until lease renewal, except by written tenant agreement.
How do I prove harassment by my landlord?
Gather evidence (texts, emails, witnesses) and file a complaint at TAL.
What should I bring to my hearing?
Bring copies of correspondence, photos, receipts, your lease, and witnesses if available.
Can TAL help me get my deposit back?
Yes, file a claim at TAL; note that security deposits are generally illegal in Quebec.
What can I do if my landlord increases rent without proper notice?
The increase is invalid; notify your landlord in writing and, if needed, apply to TAL.
How much notice must a landlord give for eviction?
Usually 3-6 months, depending on the reason. See your written notice for details.
Can a landlord evict me for renovations or repossession?
Yes, but only with proper notice and following TAL’s process.
Can TAL delay my eviction?
Yes, you may request a payment plan or eviction postponement at your hearing.
What can I do if the landlord refuses to provide documents?
Request in writing, then apply to TAL if necessary.
Is subletting allowed, and can my landlord refuse?
Subletting is allowed with written notice; landlords can only refuse for serious reasons.
Can mediation resolve disputes at TAL?
Yes, TAL offers free mediation before hearings if both parties agree.
Can I recover moving costs if I am evicted improperly?
Yes, you may seek compensation through a TAL application.
What if I miss a TAL hearing?
The Tribunal may decide in your absence; you can request a new hearing with a valid reason.
Can my landlord terminate my lease for late rent?
Yes, for repeated late payments; proper notice and TAL decision are required.
How do I appeal an TAL decision?
Apply for a review or go to Quebec Superior Court for certain errors within 30 days.
What evidence should I include in my application?
Include lease, written communication, photos, receipts, and relevant documents.
Can a landlord deduct damages from rent?
No; damage claims must be proven at TAL, not unilaterally deducted from rent.
Can I break my lease if my unit is unsafe?
Yes, with TAL approval if the property is uninhabitable or dangerous.
What is considered urgent by TAL?
Loss of essential services, major damage, or health/safety issues are urgent.
Can I claim damages for stress or inconvenience?
Yes, if you can show proof and TAL agrees the claim is justified.
Is there a time limit for filing with TAL?
Yes, generally within 3 years of the event or issue.
How much time do I have to pay after a TAL eviction decision?
The decision will state the exact deadline; it is usually a few days to two weeks.
Can I get documents in English at TAL?
Forms and some services are available in English, but French is the primary language.
What support is available for tenants with disabilities?
TAL provides accommodation on request; contact before your hearing to arrange support.
Can I combine several issues in one application?
Yes, related issues between the same parties may be combined in one TAL application.
Where can I get official TAL forms?
On the official TAL forms page.
Can TAL help me if I feel discriminated against?
Yes, you may file at TAL or with the Commission des droits de la personne.
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