What to do right away
If you were evicted or asked to leave, confirm the eviction date and any written notice. Contact the Tribunal administratif du logement[2] or review the Tribunal forms[1] before you act so you understand the official process.
- Check the eviction date, any written notice, and note deadlines for retrieval.
- Contact the landlord or property manager calmly to arrange a short, scheduled time to collect items.
- Take photos and create an itemized list of belongings before moving anything to avoid disputes.
- Bring a friend or hire movers for heavy items; get receipts for any moving costs.
When access is refused or fees are demanded
Landlords may claim storage costs, but they must follow rules under Quebec law and the Civil Code of Quebec[3]. Do not force entry or trespass; instead request access in writing and keep a copy.
Official forms and next steps
The Tribunal maintains official forms for requests and applications on its forms page[1]. Commonly used documents include the application to the Tribunal ("Demande") when a landlord refuses to return belongings or charges unreasonable storage fees. For practical moving checklists, see Moving Out Tips: A Tenant''s Guide to a Smooth Rental Exit and to understand deposit-related charges see How to Get Your Security Deposit Back with Interest When Moving Out. If you need a new rental quickly, Find rental homes across Canada on Houseme.
Costs, movers and bailiffs
- Ask for a written breakdown of any storage or removal fees and keep receipts.
- Hire movers when needed and get itemized invoices you can show at the Tribunal if you claim reimbursement.
- If the landlord uses a bailiff to remove items, keep records and receipts and consider filing with the Tribunal if costs are unfair.
FAQ
- Can my landlord keep or sell my belongings after eviction?
- No. Landlords generally cannot keep or sell personal belongings without following legal process under the Civil Code of Quebec and Tribunal rules; you can file an application with the Tribunal to seek return or compensation.
- How long do I have to collect my belongings?
- There is no single provincial deadline for every situation; act quickly, document the condition of items, and ask the landlord for a reasonable retrieval window. If you disagree with the timeline, contact the Tribunal[2].
- Should I call the police to retrieve my items?
- Police normally treat eviction-related disputes as civil matters and may not intervene. Avoid forcing entry; instead ask the landlord for arranged access or start a Tribunal application.
How-To
- Confirm the eviction timing and any written notices so you know relevant deadlines.
- Gather ID, proof of tenancy, and make an itemized inventory with photos before visiting the unit.
- Contact the landlord to set a time and ask whether they will hold items or charge storage.
- Bring helpers or hire movers and keep all receipts for possible Tribunal claims.
- If denied access or charged unfairly, file an application with the Tribunal and attach photos and receipts as evidence.
Key Takeaways
- Act quickly and note any deadlines or written notices.
- Document items carefully with photos and an inventory.
- Use the Tribunal administrative process rather than forcing access or relying on police for civil disputes.
Help and Support / Resources
- Tribunal administratif du logement (tenant information and forms)
- Quebec.ca - Housing and tenancy information
- Civil Code of Quebec (rules on leases and property)
