Can a landlord be fined in Quebec if they refuse to do repairs?

Yes, the Tribunal administratif du logement can order a landlord to make repairs, pay compensation, and in some cases impose punitive damages if the violation is serious.

What can I do if my landlord enters my unit without permission?

You may file a complaint with the Tribunal and request an order to stop the landlord’s actions and receive compensation if you suffered harm.

How long does it take for the Tribunal to resolve tenant complaints?

Timelines depend on urgency. Health and safety issues are heard quickly, while other cases may take longer.

What type of evidence do I need to make a claim?

Collect photos, written communications, repair receipts, and any documentation that proves your issue for the Tribunal.

Where can I get help with Tribunal forms and applications in Quebec?

You can get assistance from community legal clinics or tenant advocacy organizations such as RCLALQ.

Penalties Tenants Can Trigger Against Landlords in Quebec

Landlord Compliance & Penalties Quebec published: June 20, 2025

If you're renting a home in Quebec and facing problems with your landlord—like unsafe conditions, illegal rent increases, or ignored repairs—it's important to know you have rights. Quebec's rental laws let tenants request penalties or compensation when landlords fail to meet their legal duties. This guide, tailored for tenants in Quebec, will explain what penalties you might be able to trigger, the process to follow, and where to get support.

Which Authority Handles Tenant-Landlord Disputes in Quebec?

In Quebec, residential tenancy matters—including penalties against landlords—are handled by the Tribunal administratif du logement (TAL) (formerly Régie du logement). This tribunal interprets and enforces Quebec's Civil Code, Book Five, Title Two — Lease of Dwellings ^[1].

Common Situations Where Tenants Can Trigger Penalties

Quebec law allows tenants to request financial penalties or orders when landlords:

Fail to maintain the unit (unaddressed repairs, unhealthy or dangerous conditions)
Illegally try to increase rent or change the lease
Withhold essential services (heat, water, electricity)
Enter the rental unit illegally or harass the tenant
Wrongfully withhold the dwelling (e.g., don't let the tenant move in on the start date)

Depending on the case, the Tribunal can order the landlord to fix the problem, pay compensation, or in some instances, pay punitive damages. For details on typical tenant rights and common issues, see Tenant Rights and Landlord Rights in Quebec.

How Tenants Can Seek Penalties Against Landlords

If you believe your landlord has violated their legal obligations, you can file an application with the Tribunal administratif du logement (TAL). The tribunal may impose the following penalties if it finds the landlord at fault:

Ordering repairs or work at the landlord's expense
Financial compensation (for inconvenience, loss, or extra costs)
Punitive damages (for serious abuses, such as harassment or breach of privacy)
Reducing rent (if your enjoyment of the unit is seriously affected)
Ordering the landlord to stop illegal behaviour (e.g., harassment, illegal entry)

Documentation, photos, formal complaints, and written communications are key. Keep records to support your case if you go to the Tribunal.

Relevant Official Forms for Tenants

To begin the process, tenants typically use these TAL forms:

Application to the Tribunal administratif du logement — General Application (Form D-4A): Use this form when the issue relates to repairs, compensation, illegal landlord behaviour, or penalties.
How to use: Complete the form stating your grievance and desired remedy. Attach proof (emails, photos, receipts). Submit to your local TAL office.
Download TAL application forms

Typical Scenarios in Quebec Rentals

Here are examples of penalties tenants have triggered:

Landlord ignores repairs: The tribunal orders repairs and sometimes monetary compensation for the inconvenience or health risk. For details on repairs, see Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.
Unsafe or unsanitary housing conditions: The Tribunal may reduce your rent or order additional compensation. For guidance on health issues, see Health and Safety Issues Every Tenant Should Know When Renting.
Harassment or illegal entry: The TAL can award damages for invasion of privacy or harassment, and order the landlord to stop.
Service interruptions: If a landlord cuts off heat or water, tenants can get urgent orders for service restoration and monetary penalties.

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Summary: The Tribunal Process in Plain Language

Most actions start with a written request to the TAL, followed by a hearing. It's important to act promptly, keep evidence, and use official forms. Penalties—when available—are decided by the Tribunal based on the facts, the law, and any lasting impacts on the tenant's health or safety.

Tenants should always try communicating first in writing, but don't hesitate to use the Tribunal when serious rights are violated. There are no fees for some urgent applications, especially those about health and safety or essential services.

FAQ: Tenant Questions About Penalties in Quebec

Can a landlord be fined in Quebec if they refuse to do repairs?
Yes, the Tribunal can order the landlord to make repairs and pay you compensation if you suffered inconvenience or costs. In very serious cases, the Tribunal may impose punitive damages.
What can I do if my landlord enters my unit without permission?
You may apply to the Tribunal for an order to stop the behaviour and, if you suffered harm or distress, ask for monetary compensation.
How long does it take to get a decision from the Tribunal?
Delays depend on case urgency. Emergency health and safety issues are usually heard much faster than non-urgent financial claims.
What evidence should I collect before filing a claim?
Document all issues with photos, written notices, emails, and repair invoices. Evidence increases your chance of success.
Where can I get support filling out Tribunal forms?
You can get help at local community legal clinics or by contacting tenant advocacy groups, such as the RCLALQ or local housing committees.

Key Takeaways for Tenants

In Quebec, tenants can request the Tribunal impose penalties on landlords for serious violations—such as ignored repairs, unsafe housing, or harassment.
Start by documenting issues and trying written communication, but don't hesitate to file an application with the Tribunal if necessary.
Forms and resources are available online, and help is available for tenants needing support.

Need Help? Resources for Tenants

Tribunal administratif du logement (TAL) — File complaints, get forms, and learn about your rights
Éducaloi – Renting an Apartment — Clear legal information for Quebec renters
RCLALQ — Quebec-wide association defending tenant rights
To learn more about your rights and obligations, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained
For an overview of your rights, visit Tenant Rights and Landlord Rights in Quebec