Renting in Quebec means both tenants and landlords have clear legal duties before move-in. This page explains what a landlord must do before you take possession: make sure the unit meets basic habitability and safety standards, complete necessary repairs, provide working locks and heating, disclose any known defects, and give required documents. It covers what you should check at the initial inspection, how to document problems, and when to ask for repairs or withhold consent. Written in plain language for renters, the guidance points to the Tribunal administratif du logement and official forms so you can act confidently if something is missing or unsafe.
Key landlord duties before move-in
Before handing over keys, landlords in Quebec must ensure the rental unit is safe, clean and habitable. These obligations come from provincial law and are enforced by the provincial tenancy tribunal.[1] Tenants should expect basic functioning services (heat, hot water where included), safe electrical and plumbing systems, secure entry and working locks, and no uncontrolled pest infestation.
Repairs, maintenance and habitability
- Complete any outstanding repairs so the unit is fit for occupation (no major leaks, broken heating or exposed wiring).
- Address known mold, pest or structural problems before move-in to avoid health risks.
If an urgent issue appears during the initial walkthrough, ask the landlord to set a clear timeline for repairs in writing and keep a record of the request.
Locks, keys and safety devices
- Provide working locks and keys for the tenant and change building entry locks if previous occupants had uncontrolled access.
- Ensure smoke and carbon monoxide detectors are installed and operational where required by law.
Landlords should also provide instructions for building systems (furnace, hot water, garbage) and any emergency contact information.
Documentation, disclosures and forms
- Give the tenant a signed copy of the lease and any addenda that change terms or include special rules.
- Follow Quebec rules on deposits and prepayments; tenants should confirm what payments are required in writing.
Quebec provides model lease information and tribunal guidance about what a landlord can and cannot require. Tenants who are unsure about deposits or unusual clauses can check official resources and keep copies of all signed documents.[2]
Before moving in, walk through the unit with the landlord and use a written checklist or the provincial model inspection form when available. For guidance on inspecting a unit from a tenant perspective, see the Guide to the Initial Rental Property Inspection for Tenants.
FAQ
- What must a landlord fix before I move in?
- A landlord must repair defects that make the unit unsafe or uninhabitable, such as major plumbing, heating or electrical failures, uncontrolled leaks, and severe pest infestations.
- Can a landlord require a security deposit in Quebec?
- Quebec law limits what a landlord can demand before move-in; confirm required payments in writing and consult official guidance on deposits and prepayments.
- What documents should I receive at move-in?
- You should get a signed copy of the lease, any special clauses or addenda, and instructions for utilities or building systems. Keep copies and dated receipts.
How-To
- Do a walk-through with the landlord on move-in day and note every concern on a written checklist.
- Take timestamped photos and short videos of problems or existing damage as evidence.
- Tell the landlord about urgent issues right away, and follow up by email so you have a written request.
- If repairs are not made, record dates and file a formal notice or application per tribunal instructions.
- If the issue remains unresolved, apply to the Tribunal administratif du logement to request orders for repairs or remedies.
Key Takeaways
- Landlords must deliver a safe, habitable unit and fix major problems before move-in.
- Get a signed lease and keep written records, photos, and receipts of all communications.
- If issues persist, the Tribunal administratif du logement is the official body to resolve disputes.
Help and Support / Resources
- Tribunal administratif du logement
- Civil Code of Québec and official legislation
- Quebec Government — Housing information for tenants
If you are searching for housing options while preparing to move, consider using Find rental homes across Canada on Houseme for a quick overview of available listings.
