Quebec Landlord Maintenance Violations

Maintenance & Repairs Quebec 3 min read · published March 09, 2026 Flag of Quebec

In Quebec, tenants have certain rights and responsibilities regarding maintenance and repairs in rental properties. It's crucial to understand when your landlord might be violating these obligations. This guide explains the rules governing repairs and what to do if they're not being followed.

Keep copies of all repair requests and responses, including dates, and take photos of issues. These records help you prove when repairs were requested and whether the problem was resolved.

Understanding Your Landlord's Repair Obligations

According to Quebec's Civil Code, landlords are required to ensure that the rental property is habitable and must carry out necessary repairs. This includes maintaining heating, plumbing, and electrical systems, as well as keeping the building structure safe and intact. Failure to do so can be considered a violation of rental rights.

If a repair affects health or safety, act quickly and put your landlord on written notice. Save copies of every notice and any landlord reply; you can present these to the Tribunal administratif du logement if needed.

Common Types of Violations

  • Ignoring essential repairs like plumbing leaks or electrical issues.
  • Failure to maintain heating systems during winter.
  • Neglecting pest control, leading to infestations.
  • Delays in addressing health and safety hazards.

If you encounter any of these issues, it's important to address them with your landlord promptly. Failing to resolve such problems might require legal action.

When you report problems, send the request in writing and keep a log of dates. Include photos, your lease, and any prior notices, and set a realistic repair window (for example, 14–30 days depending on the issue).
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Tenant Rights and Responsibilities

As a tenant, you must inform your landlord about any required repairs. Here are steps to take:

  • Notify your landlord in writing about the issue.
  • Provide a reasonable timeframe for the landlord to make repairs.
  • If ignored, you may file a complaint to the Régie du logement du Québec, now known as the Tribunal administratif du logement.

Filing a Complaint

Before taking legal action, ensure you've documented all correspondences and kept copies of any notices provided to your landlord.

To initiate a complaint with the Tribunal administratif du logement, you'll need to fill out Form REQ-731A, Application to Compel Repairs. A practical example: if your heating system is not working and your landlord is unresponsive, this form helps to formally demand repairs.

Example: attach a copy of the signed lease, photos of the problem, a dated repair request, and any prior correspondence when submitting Form REQ-731A.

Additional Resources

If you're dealing with health or safety concerns, read Health and Safety Issues Every Tenant Should Know When Renting for more information.

For more about tenant and landlord obligations, Obligations of Landlords and Tenants: Rights and Responsibilities Explained can provide additional insight.

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Tenant Rights in Quebec

For more about your rights and responsibilities as a tenant in this province, visit our guide on Tenant Rights and Landlord Rights in Quebec.

  1. Can I withhold rent if repairs are not made?
    While it might be tempting, withholding rent can lead to legal issues for the tenant. Instead, seek a legal remedy through the Tribunal administratif du logement.
  2. What should I do if my landlord refuses to repair pest issues?
    Refer to our page on Dealing with Pests in Your Rental: Tenant Rights and Effective Solutions for detailed advice.
  3. Who is responsible for routine maintenance?
    Routine maintenance responsibilities often involve both landlord and tenant. Read Routine Repairs in Rental Units: Tenant and Landlord Responsibilities for specifics.

How To Handle Unresolved Repairs

  1. How to file a repair complaint with the Tribunal administratif du logement?
    Download Form REQ-731A from their official website, fill it accurately, and submit along with supporting documents.
  2. What's the procedure if my landlord ignores a repair notice?
    You'll need to lodge a formal complaint using Form REQ-731A through the Tribunal administratif du logement.

Need Help? Resources for Tenants

If you're facing difficulty addressing your need for repairs, contacting local tenant advocacy services or the Tribunal administratif du logement can help you explore your options. Consider also referring to government-provided resources for legal aid.

If you can't reach the landlord, contact local tenant advocacy groups or a legal-aid clinic early to understand your options and avoid missed deadlines.

  1. Tribunal administratif du logement
  2. Quebec's Civil Code

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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.