Quebec Deposit Refund Rules and Timelines for Tenants

As a tenant in Quebec, understanding your rights and responsibilities regarding deposit refunds is crucial. Whether you’re wrapping up a rental or planning your next move, knowing the rules around deposit timelines helps you avoid surprises and ensures you get what you’re owed.

What Types of Deposits Are Allowed in Quebec?

Unlike most Canadian provinces, Quebec law is strict about rental deposits: landlords are not permitted to require a security or damage deposit from tenants. The only deposit allowed under the Quebec Civil Code – Book Five: The Lease of Things is for lost keys or similar specific items^[1].

• No general security/damage deposits allowed
• No last month’s rent deposits permitted
• Deposit can only be collected for duplicate/lost keys or keycard access

For a full overview, see Understanding Rental Deposits: What Tenants Need to Know.

When Do Landlords Have to Return Deposits in Quebec?

Since traditional security or last month’s rent deposits are not allowed, most tenants in Quebec will only deal with potential refunds for key deposits or related items. Here’s what you should know:

• Landlords must refund the key or card deposit immediately upon return of the item.
• There is no legal right for a landlord to withhold any other type of deposit at end of lease.

If you believe you paid a deposit beyond what is legal, you are entitled to request its full return at the end of your tenancy.

What If My Landlord Refuses to Return My Deposit?

If a landlord does not promptly refund your legal deposit (such as for keys) after you return the item, you have the right to take action. The same is true if you discover you paid a banned type of deposit (e.g., security or damage deposit).

How to Get an Improper or Missing Deposit Returned

Tenants can formally request the return and, if needed, seek assistance through the Tribunal administratif du logement (TAL)– Quebec’s official residential tenancy authority^[2].

• Request the refund in writing from your landlord (keep a copy for your records).
• If there is no response or refusal, apply to the TAL.

To apply, tenants use the Application to the Tribunal administratif du logement (TAL). This is a general form; choose the option to recover a sum of money owed by the landlord.

• Form Name: Application ("Demande introductive d'instance")
• Official TAL Application Form
• Example: If your landlord refuses to return your key deposit after you hand the keys back, you would complete this form and submit it along with proof of payment and key return.

Timelines for Tribunal Decisions

The Tribunal administratif du logement aims to process straightforward monetary claims (like illegal deposit returns) quickly—usually within a few weeks to a few months, depending on caseload. Your refund will depend on the Tribunal’s decision if the landlord does not comply voluntarily.

For more on your rights and responsibilities after your rental ends, see How to Get Your Security Deposit Back with Interest When Moving Out.

Want to compare rules across Canada? Visit Tenant Rights and Landlord Rights in Quebec. To search for your next place, Find rental homes across Canada on Houseme.

FAQ: Tenant Deposit Refunds in Quebec

1. Are security deposits legal in Quebec?
   No, security or damage deposits are prohibited except for duplicate key deposits.
2. How soon should I get my key deposit back?
   Your landlord must return the deposit as soon as you give back the key/card.
3. What if my landlord doesn’t return my deposit?
   You can file a claim at the Tribunal administratif du logement for a prompt resolution.
4. Is last month’s rent deposit allowed?
   No, landlords cannot ask for a deposit covering rent for any period other than the current month or charge the last month in advance.
5. Can I get interest on my deposit?
   Since most deposits are banned, interest rules don’t apply, but any improper payment must be refunded in full.

Conclusion: Key Facts on Deposit Refund Timelines

• Security, damage, or last month’s rent deposits are not allowed in Quebec.
• Only deposits for keys/keycards are legal, and must be refunded immediately upon return.
• If you paid any improper deposit, you have the right to claim it back through Quebec’s Tribunal administratif du logement.

Keep records of all payments and communications. Know your rights so you can protect yourself at every stage of the rental process.

Need Help? Resources for Tenants

• Tribunal administratif du logement (TAL) – Information and forms for tenants and landlords
• Éducaloi – Duties of Quebec landlords
• For broad rental info: Tenant Rights and Landlord Rights in Quebec
• For housing questions, try your local housing committee ("comité logement") or tenants’ association for free support

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1. Civil Code of Quebec, Book 5, Lease of Residential Immovables
2. Tribunal administratif du logement (TAL), official site and forms

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