Common Repairs Disputes in Quebec Rentals

Maintenance & Repairs Quebec 3 min read · published March 09, 2026 Flag of Quebec

In Quebec, tenants often face challenges with rental property repairs. Understanding your rights and responsibilities is crucial to resolving disputes quickly and effectively. This guide explores common repair disputes in Quebec rentals and provides actionable steps to help tenants navigate these issues.

Document every repair request in writing and keep copies of all messages. Gather dated photos of the issue so you can prove when delays started if you need to escalate the matter.

Understanding Tenant and Landlord Repair Obligations

Under Quebec's Civil Code, both tenants and landlords have responsibility for maintenance and repairs. Landlords must ensure rental units are in good condition and repair major structural issues, while tenants are usually responsible for minor repairs and daily maintenance, like changing light bulbs or cleaning drains.

Common Repair Disputes

Disputes often arise concerning:

Create a simple checklist for each dispute: note the issue, report date, responses, and any timelines offered. This helps you present a clear case to the Rental Board if needed.
  • Delayed Repairs: Tenants may experience delays in essential repairs, impacting their living conditions.
  • Health and Safety Issues: Problems like mold or pest infestations can be health risks. For more on this, see Health and Safety Issues Every Tenant Should Know When Renting.
  • Responsibilities: Disagreements about whether the repair is the landlord's or tenant's responsibility can lead to conflict.
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Steps to Resolve Repair Disputes

Document the Issue

Start by documenting the problem with photos and written records. This can be useful if you need to escalate the issue.

Organize photos and documents by date and keep originals; add notes about when you first noticed each problem. Save any email or text confirmations in one folder.

Notify Your Landlord

Send a written notification detailing the repair issue. Keep copies of all correspondence for your records.

Send notices in writing and keep copies; where possible, use delivery with a receipt or registered mail. Note how long the landlord takes to respond, as this can affect next steps.

Legal Action and Resources

If disputes persist, consider applying to the Quebec Rental Board for a resolution. You can apply for various remedies, including orders for the landlord to complete repairs or compensation for rent reduction. Refer to the Quebec Rental Tribunal's forms for filing complaints.

It's advisable to keep every conversation or agreement in written format as proof for future reference.
Routine Repairs in Rental Units: Tenant and Landlord Responsibilities gives guidance on maintenance responsibilities.

Tenant Rights and Responsibilities in Quebec

Tenants in Quebec have specific rights, including the right to a safe and habitable living space. Familiarize yourself with these rights to effectively advocate for necessary repairs.

Tenant Rights and Landlord Rights in Quebec can provide detailed rights and obligations in the province.

FAQ Section

  1. What is my first step if repairs are delayed?
    Document the issue and notify your landlord in writing, keeping a detailed record of all communications.
  2. Who is responsible for pest control in a rental property?
    Generally, landlords should handle infestations unless it's due to tenant neglect or misuse.
  3. Can I withhold rent until repairs are made?
    No, withholding rent is typically not permissible in Quebec. Instead, consider applying to the Quebec Rental Board for resolution.

How To Section

  1. How to file a complaint with the Quebec Rental Board
    Submit the required application forms available on the Quebec Rental Board's website and provide detailed evidence of the issue and communications with the landlord.
  2. How to notify your landlord about a repair need
    Write a formal letter or email, detailing the repair issue, and send it to your landlord, ensuring to keep a copy for your records.

Need Help? Resources for Tenants

  1. Quebec Civil Code: Access the Code

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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.

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