If you’re renting in Prince Edward Island and repairs in your home have been done poorly, you don’t have to accept it. Knowing your rights can help you get safe, quality maintenance. This article explains key steps to take if repairs aren’t fixed properly, which forms to use, and who can help if your landlord won’t cooperate.
Understanding Repairs and Tenant Rights in PEI
In Prince Edward Island, landlords are legally required to keep rental units in good repair and to meet the standards set by the Rental of Residential Property Act[1]. This includes making sure everything in your unit is healthy, safe, and fully functional. If a landlord completes a repair in a way that doesn’t truly fix the problem, you have options.
- Landlords must repair leaks, broken appliances, unsafe wiring, pest infestations, and any issue that makes your home unsafe or unlivable.
- Repairs must be done promptly and correctly, not just patched up temporarily.
- If you’re worried about health or safety, check out Health and Safety Issues Every Tenant Should Know When Renting for more details.
PEI’s Landlord and Tenant Board
The Residential Rental Property Office is the tribunal that resolves landlord-tenant disputes in PEI, including complaints about improper repairs.
What Counts as a ‘Poorly Done’ Repair?
A poorly done repair is any maintenance job that:
- Does not fully fix the original problem (for example, a leaking pipe is taped rather than replaced)
- Creates new damage (walls left open, furniture not put back)
- Leaves health or safety hazards (mold not removed properly, exposed wires)
These issues can affect your right to a liveable home. For a list of typical tenant concerns, see Common Issues Tenants Face and How to Resolve Them.
How to Respond to Poor Repairs: Practical Steps
- Document the problem. Take clear photos or videos of the poor repair, and make notes about dates, conversations, and what’s wrong.
- Write to your landlord. Politely request in writing that the repair be redone to a reasonable standard. Specify what’s unsatisfactory.
- Allow reasonable time. Give your landlord a chance to fix things again—usually 7–14 days, or sooner for urgent (health/safety) issues.
- If they refuse or delay, consider applying to the tribunal.
If the repair impacts essential services—heating, water, toilets, or health/safety—it is considered urgent, and you may get priority help. For more on emergencies, see Emergency Situations and Repairs: Tenant Rights and Responsibilities.
Official Forms and How to Use Them in PEI
To formally request help from PEI’s Residential Rental Property Office, here’s what you may need:
- Form 2 – Application by Tenant: Use this to apply for an order that repairs are done properly or to request a rent reduction until repairs are finished.
Download PEI Form 2: Application by Tenant - When to use: If you’ve given your landlord written notice of the poor repairs and they haven’t fixed the issue within a reasonable time.
Example: You reported a broken window that was simply taped up, and after asking twice for a proper fix, nothing has changed. You fill out Form 2 with your documents and submit it to the Office.
For a breakdown of PEI tenant and landlord responsibilities, visit Obligations of Landlords and Tenants: Rights and Responsibilities Explained.
What Should You Include with Your Complaint?
- Photos, videos, or technology records of the repair and problem areas
- Copies of your written requests and landlord responses (emails, texts, letters)
- Any reports from inspectors or other professionals (if applicable)
These materials will strengthen your case in front of the tribunal.
Your Rights: Healthy, Safe Housing in PEI
You are entitled by law to a rental home that meets acceptable health and safety standards[1]. For more details, review Tenant Rights and Landlord Rights in Prince Edward Island.
If your landlord’s repairs leave your home unsafe or unfit, don’t wait — documenting the issue and following the official complaint process can help you get fair treatment.
If you’re searching for a safe, well-maintained new rental, Find rental homes across Canada on Houseme.
FAQ: Poor Repairs in PEI Rentals
- Can I withhold rent if repairs are done poorly in PEI?
No. Withholding rent can lead to eviction. Use the official complaint process first to avoid legal problems. - How long does my landlord have to fix a poorly done repair?
There is no set time in law, but repairs must be made within a reasonable timeframe—usually 7–14 days, or sooner if urgent. - Will the tribunal order a rent reduction?
Yes, if the faulty repairs significantly affect your living conditions, the tribunal may approve a temporary rent reduction until things are fixed. - Do I need to let the landlord back in to redo repairs?
Yes, you must provide reasonable access for repairs, but the landlord should give at least 24 hours’ written notice, except for emergencies. - Who can I contact for help if I’m not sure what to do?
Contact the PEI Residential Rental Property Office or tenant advocacy organizations listed below.
Need Help? Resources for Tenants
- Residential Rental Property Office (PEI) – 1-902-892-3501: For submitting forms, starting disputes, or getting more info on tenant rights
- PEI Housing Services: For general housing support and tenant questions
- Community Legal Information PEI: Free legal information for tenants
