Tenant Rights in PEI During Municipal Investigations

When a municipality undertakes an investigation into your rental unit in Prince Edward Island—such as for building code, health, or safety violations—it’s important to know your rights and responsibilities. Understanding the investigative process helps ensure your home remains safe and you are treated fairly under PEI law.

What Is a Municipal Investigation?

Municipal investigations are carried out by local officials (such as bylaw or health inspectors) when there are concerns about your building's compliance with safety, health, or property standards. These may be triggered by tenant complaints, landlord reports, or routine city checks.

Your Rights as a Tenant During Investigations

In Prince Edward Island, tenants have several important rights throughout any municipal inspection or investigation:

  • Notice of Entry: Landlords must provide at least 24 hours’ written notice before entering your unit for an inspection, except in emergencies.
  • Right to Privacy: Inspectors and landlords must respect your reasonable privacy and conduct the inspection at reasonable times.
  • No Retaliation: It’s illegal for landlords to evict or punish a tenant for contacting municipal authorities about unsafe living conditions or code violations.
  • Maintenance Requests: Tenants can ask landlords to resolve health and safety issues, and can escalate to municipal authorities if problems persist.
If you have a concern about health or safety in your unit, start by making a written request to your landlord. If unresolved, you can contact your municipal inspection office for help.

Common Health and Safety Violations

Examples that might trigger municipal investigations include:

  • Mould or persistent dampness
  • Lack of potable water, heat, or electricity
  • Pest infestations such as rodents or insects
  • Structural hazards or fire safety violations

Learn about common health risks and landlord obligations in Health and Safety Issues Every Tenant Should Know When Renting.

How Municipal Processes Affect Tenants

When a municipal officer identifies a violation, they usually issue an order to the landlord, requiring repairs or action by a set deadline. Tenants must:

  • Allow reasonable entry for assessments and repairs after proper notice
  • Continue paying rent (unless ordered otherwise by the Rental Office)
  • Cooperate, but also document communications and concerns for your own records

For details on obligations during these times, consult Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

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Forms and Resources for Tenants

  • Form 9 – Application for Enforcement of an Order: If your landlord does not comply with a municipal order, you may use Form 9 to ask the PEI Rental Office to enforce compliance. Example: Your landlord ignores a municipal repair order—you submit Form 9 so the Rental Office can intervene.
  • Complaint Forms (Municipal level): Each city or municipality provides its own forms to report property standards issues, like unsanitary conditions, pests, or lack of heat. Check your city or town website for details and instructions.

Relevant Legislation and Your Protections

All tenant and landlord rules in PEI are governed by the Rental of Residential Property Act. This law protects your right to a safe and habitable home and ensures due process during repairs, code compliance, or disputes. The PEI Rental Office is the official tribunal that hears residential tenancy disputes and can issue enforceable orders.

For a detailed overview, visit Tenant Rights and Landlord Rights in Prince Edward Island.

Next Steps for Tenants

If you believe your rights are being violated during a municipal investigation, you can:

  • Contact the PEI Rental Office for guidance or to file an application.
  • Request written documentation from the municipality and keep detailed records of all notices, repairs, and correspondence.
  • Seek support from local tenant advocacy organizations if you feel pressured or intimidated.
Remember: Your right to live in safe, healthy housing is protected by law. Municipal investigations exist to uphold these standards—never hesitate to ask questions or seek clarification at any stage.

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Frequently Asked Questions (FAQ)

  1. Can my landlord evict me if I complain about health or safety issues to the city?
    No. Landlords cannot retaliate or evict tenants for reporting legitimate health or safety violations to municipal or provincial authorities.
  2. What if the landlord refuses to complete repairs after a municipal order?
    You can apply to the PEI Rental Office using Form 9 to enforce compliance with the order.
  3. Am I allowed to refuse entry for a municipal inspection?
    You must allow entry with proper written notice, except in emergencies. Always ask for identification from inspectors.
  4. Do I have to pay rent during an ongoing investigation or repairs?
    Yes, unless the Rental Office specifically orders otherwise. Not paying rent could put you at risk of eviction.

Conclusion: Key Takeaways

  • Your privacy and right to safe housing are protected by PEI law, even during municipal investigations.
  • Use official forms, such as Form 9, and seek help if repairs aren’t completed as ordered.
  • Cooperate with authorities—but also document your concerns and correspondence for your own protection.

Need Help? Resources for Tenants

  • PEI Rental Office – handles tenant-landlord disputes and application forms.
  • Rental of Residential Property Act – the main law covering tenancies in PEI.
  • Municipal bylaw offices – contact your local town or city for building, property standards, or health complaints.
  • Tenant advocacy groups – some local non-profits support and advise renters about their rights.

  1. Prince Edward Island. Rental of Residential Property Act. Retrieved 2024.
  2. PEI Department of Justice and Public Safety. Rental Office. Official tribunal for tenancy disputes. Retrieved 2024.
  3. Government of PEI. Application for Enforcement of an Order (Form 9). Retrieved 2024.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.