Resolving Common Repair Disputes for PEI Tenants

Repair and maintenance issues are among the most frequent disputes between tenants and landlords in Prince Edward Island. Knowing your rights and responsibilities as a tenant can make a big difference when dealing with common repair problems. This guide explains the repair dispute process in PEI, official forms, practical steps, and where to get help for a hassle-free tenancy.

Understanding Tenant and Landlord Repair Obligations

Both tenants and landlords in PEI have specific responsibilities when it comes to repairs and maintenance. Landlords must make sure the rental property is safe and fit to live in, while tenants must keep their unit reasonably clean and report problems promptly.

• Landlords are responsible for major repairs, health and safety standards, and ensuring plumbing, heating, and appliances work as expected.
• Tenants must take care not to damage the property and report any issues as soon as they arise.

For detailed guidance, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Most Common Repair Disputes in PEI Rentals

Some of the most frequent repair-related complaints include:

• Leaking roofs or windows
• Broken heating systems (especially in winter)
• Non-functioning kitchen or bathroom appliances
• Pest infestations
• Mould or dampness
• Electrical or plumbing issues

These issues may impact your comfort or even your health and safety in the unit. If you encounter these, it's important to address them early.

Health and Safety Concerns

Some repair issues can pose health or safety hazards. If this is the case, make your landlord aware in writing right away and document the problem. Learn more in Health and Safety Issues Every Tenant Should Know When Renting.

What Does PEI Law Say about Repairs?

The Residential Property Act of Prince Edward Island governs tenant and landlord responsibilities, including repairs.^[1] This law makes landlords responsible for ensuring the unit is safe, clean, and in good repair, even if a tenant knew about a problem before signing the lease.

If a dispute arises, tenants and landlords can apply to the Residential Tenancy Office of PEI for help or dispute resolution.^[2]

How to Resolve Common Repair Disputes

Follow these practical steps to address repair problems:

1. Notify Your Landlord: Contact your landlord as soon as you notice a repair is needed. It’s best to do so in writing (email or letter) and keep a copy for your records.
2. Allow Reasonable Time: Landlords typically need a reasonable period (usually several days for non-urgent repairs) to respond and fix the issue. For urgent matters (like no heat in winter), act right away.
3. Document Everything: Take photos, make notes about when the problem started, and record all communication with your landlord.

If Repairs Are Not Made: PEI Official Forms and What to Do

If your landlord doesn’t complete the repairs, you may file a formal application to the tribunal. In PEI, the process uses these core forms:

• Form 6: Application by Tenant – Repairs
  Download Form 6 from PEI’s official site.
  When to Use: If your landlord does not resolve a repair issue after notification, you can file Form 6 with the PEI Residential Tenancy Office.
  Example: A tenant has notified the landlord twice by email about a leaking roof, received no response, and wants to request an order for repairs.
• Form 2: Notice to Quit (for Health and Safety)
  View the official form.
  When to Use: If a repair issue makes your unit unsafe or uninhabitable, and your landlord fails to act after written notice, you may serve this notice to end your lease.

The Residential Tenancy Office of PEI processes these forms and offers guidance.

Inspection and Moving In: Best Practices

To avoid disputes down the road, tenants should perform a thorough inspection when moving in. Use checklists or take photos to document the property’s condition. This can help if repair issues come up during your tenancy.

Visit Guide to the Initial Rental Property Inspection for Tenants for helpful tips and inspection checklists.

Additional Tips for a Smooth Resolution

• Keep calm, polite, and professional in all dealings
• Never withhold rent unless you have written legal permission from the tribunal
• If communication breaks down, get written advice from the PEI Residential Tenancy Office

For a broader view of common rental challenges, see Common Issues Tenants Face and How to Resolve Them.

Want more guidance for tenants across Canada? Houseme - your rental solution in Canada offers up-to-date resources and listings to help you move with confidence.

For more about your rights in PEI, explore Tenant Rights and Landlord Rights in Prince Edward Island.

FAQs: Repair Disputes in Prince Edward Island

1. What can I do if my landlord ignores repair requests?
   If your landlord doesn’t respond, document your requests and file Form 6 (Application by Tenant – Repairs) with the PEI Residential Tenancy Office.
2. How long should repairs take?
   There is no set deadline, but landlords must address urgent issues as soon as possible and other repairs within a reasonable timeframe.
3. Can I move out if my apartment is unsafe due to repairs not being done?
   Yes, tenants may use Form 2 (Notice to Quit) if their unit is unfit to live in, after giving proper written notice and opportunity to fix the problem.
4. What evidence should I keep when making a repair complaint?
   Always keep copies of emails, photos, notes, and any communication regarding the issue for your records.

Key Takeaways for PEI Tenants

• Always notify your landlord in writing about repairs and allow time to fix the problem
• If unresolved, use Form 6 to formally request repairs or Form 2 for health and safety issues
• Document everything and seek guidance from the Residential Tenancy Office when needed

Need Help? Resources for Tenants

• PEI Residential Tenancy Office – Information, forms, and dispute resolution (1-800-501-6268).
• Office of the Tenant Advocate (PEI) – Advocacy and guidance for renters.
• PEI Government Housing Services – Housing support and information for tenants.

---

1. See the Residential Property Act of Prince Edward Island for all tenancy rights and repair rules.
2. For all forms, processes, and tribunal guidelines, visit the Residential Tenancy Office of PEI.

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy