Prince Edward Island Tenants: Smart Lock Rules & Privacy Rights

As technology evolves, smart locks are becoming more common in rental properties across Prince Edward Island. Understanding your legal rights and privacy as a tenant is key when smart locks, digital keys, or electronic entry systems are involved. This article guides you through PEI rules for landlord entry, privacy considerations, what to do if lock changes are made, and where to get help if you run into problems.

Smart Locks in Rental Units: What PEI Tenants Need to Know

Smart locks are electronic locks you can unlock with a code, smartphone, or key card. While they offer convenience, they also raise privacy questions—for example, who has access or can unlock the door remotely? In Prince Edward Island, both tenants and landlords must respect certain privacy and entry rules set out in the Rental of Residential Property Act^[1].

Landlord Entry Rules With Smart Locks

Landlords in PEI cannot enter your home at will—even with a smart lock. Here's what the law says:

• Landlords must give written notice at least 24 hours before entering your unit for repairs or inspections, unless it's an emergency.
• The notice must include the time, date, and reason for entry.
• Entry without proper notice is only allowed in emergencies, like fire or urgent repairs.

Changing Locks: Your Rights as a Tenant

In PEI, tenants cannot change locks (including adding a smart lock or changing codes) without the landlord's permission – and landlords must not unreasonably refuse permission. If a smart lock is installed, landlords must provide tenants with all required codes or means of entry.

If your landlord changes any locks, they must provide you with a new key or code right away. Withholding access is not allowed, and could be considered an illegal lockout—grounds for immediate action with the PEI Residential Tenancy Office.

Smart Locks, Security Deposits, and Move-In

It's a good practice to request documentation about smart lock policies when moving in. For help understanding rental deposits, check Understanding Rental Deposits: What Tenants Need to Know. Also, ensure the smart lock is noted during the property inspection.

What If There Is a Dispute or Privacy Concern?

If you believe your privacy is being violated—such as the landlord accessing your unit remotely without notice—or you’re denied access to your home due to smart lock errors, contact PEI's Residential Tenancy Office right away. You may submit a formal complaint or application for resolution.

Official Forms: How to Protect Your Rights

• Tenant's Application – Form 2: Use this to apply to the Residential Tenancy Office if you need to resolve disputes about privacy, unauthorized entry by a landlord, or access.
• Download Form 2 from the PEI government.

Example: If your landlord installs a smart lock and begins making unannounced entries or denies you access, complete Form 2 and submit it with supporting evidence (like text messages or smart lock logs) to the Residential Tenancy Office for an official decision.

How PEI Law Protects Tenant Privacy

The Rental of Residential Property Act sets clear boundaries:

• Landlords may not harass tenants or interfere unreasonably with privacy—even via smart lock systems.
• Tenants are entitled to "quiet enjoyment" of the rental unit, which includes control over who can enter.
• Landlords must provide tenants access to the rental unit at all times.

Disputes can be addressed quickly through the Tenant Rights and Landlord Rights in Prince Edward Island resource page.

Your Rights and Responsibilities

It’s a good idea to review Obligations of Landlords and Tenants: Rights and Responsibilities Explained for more on your rights relating to access and privacy.

For tenants wanting flexibility in finding a new place, you can find rental homes across Canada on Houseme to compare listings that suit your privacy needs and preferences for smart lock technology.

Frequently Asked Questions

1. Can my landlord enter my unit at any time because of a smart lock?
   No, your landlord must still provide at least 24 hours written notice, except in emergencies.
2. Do I have to give my landlord access to smart lock codes?
   Yes, the landlord has the right to access in accordance with PEI law, but must give proper notice unless it's an emergency.
3. Can I install my own smart lock as a tenant in PEI?
   Only with the landlord’s written consent. Always get permission before changing any locks, including installing a smart lock.
4. What should I do if my landlord changes the smart lock code or denies me access?
   Contact the Residential Tenancy Office immediately and consider submitting Form 2.
5. Where do I file a complaint about unauthorized landlord entry?
   Applications can be submitted to the PEI Residential Tenancy Office.

Need Help? Resources for Tenants

• PEI Residential Tenancy Office – start here for official forms, guidance, and dispute resolution.
• Read Tenant Rights and Landlord Rights in Prince Edward Island for a full summary of provincial laws, rights, and obligations.
• Connect with local tenant support programs or legal aid for individual advice if you need further help.

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1. The Rental of Residential Property Act, Government of Prince Edward Island. Read the Act
2. Residential Tenancy Office (PEI), Government of PEI. Official website

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