LTB Decision Timelines: What Tenants Need to Know in PEI

Waiting for a rental dispute decision can be frustrating and stressful, especially if you’re dealing with issues like repairs, eviction, or unpaid rent. In Prince Edward Island, tenants and landlords rely on a specialized tribunal for residential disputes. If you're wondering what timelines to expect from the Island Regulatory and Appeals Commission (IRAC) — the body that handles most tenancy disputes — this guide will walk you through the process and answer the most common questions.

Who Handles Residential Tenancy Disputes in PEI?

In Prince Edward Island, the Island Regulatory and Appeals Commission (IRAC) is responsible for hearing and resolving disputes between landlords and tenants. This includes issues ranging from rent increases and evictions to maintenance and deposits. IRAC decisions are guided by the Rental of Residential Property Act.¹

How Long Does It Take for a Decision?

For most tenancy disputes in PEI, the timeline generally follows these steps:

• Application lodged: Once a tenant or landlord submits a tenancy application (such as for rent arrears or eviction), IRAC will schedule a hearing. Hearings usually occur within 2 to 4 weeks, but this can depend on case complexity and regional case volume.
• After the hearing: A decision is typically made by the IRAC Rental Officer within 7 to 14 days of the hearing date. For time-sensitive matters (like emergency repairs or eviction for non-payment), decisions may be issued more quickly.

In rare cases, decisions may take longer due to evidence requirements, requests for postponement, or the need for further investigation. Most tenants receive a written decision by mail or email.

Relevant Forms and How to Use Them

• Application by Tenant (Form 2T):
  Download Form 2T
  Use this form to make official complaints or request remedies if, for example, your landlord fails to complete repairs or returns your deposit late. File the completed form with IRAC in person, by mail, or by email.
• Application by Landlord (Form 2L):
  Download Form 2L
  This is typically used by landlords, but tenants should know its existence — for example, if you receive one, you have the right to respond and appear at the hearing.

For a full list of tenancy forms, visit the official IRAC tenancy forms page.

Steps for Tenants Expecting an IRAC Decision

Here's how you can make sure your dispute is heard efficiently and that you understand the decision process:

• Carefully complete all IRAC forms. Include copies of evidence such as emails, photos, and receipts.
• Mark your hearing date and attend the session, in person or via teleconference as required (IRAC will notify you).
• After the hearing, check your mail and email frequently for the decision notice.
• If the decision takes longer than expected, you may contact IRAC’s Tenancy Section for an update.
• If you disagree with the outcome, you might be able to request a review via IRAC or appeal to the Supreme Court of PEI within a set period.

You can learn how to resolve common disputes before reaching this stage in our guide: Common Issues Tenants Face and How to Resolve Them.

Factors That May Affect Decision Times

• Backlog of cases at IRAC
• Complexity of your issue (evictions and deposits are often prioritized)
• Whether all forms and evidence are submitted correctly and on time
• Requests for rescheduling or additional information

Most decisions in PEI are faster than in larger provinces, but delays can occur. Always make sure your contact information is up to date with IRAC.

Useful Resources

• Tenant Rights and Landlord Rights in Prince Edward Island – Comprehensive provincial rights and obligations overview.
• Obligations of Landlords and Tenants: Rights and Responsibilities Explained – Learn how PEI law protects both parties and ensures fair outcomes.
• Find rental homes across Canada on Houseme – Canada's best rental listings platform for tenants and landlords.

FAQ: IRAC Decisions & Rental Dispute Timelines in PEI

1. How soon will I get a decision after my IRAC tenancy hearing?
   Most decisions are issued within 7–14 days, but it may vary based on the case's complexity.
2. Can I contact IRAC for an update if my decision is delayed?
   Yes, tenants can call or email IRAC's Tenancy Section for updates if their case is taking longer than the usual timeframe.
3. What can I do if I disagree with an IRAC decision?
   Ask about review or appeal options. Some IRAC decisions can be appealed to the Supreme Court of PEI within a set time.
4. Do I need to attend the hearing in person?
   No. Hearings can sometimes be held by teleconference if you request it in advance or IRAC schedules it that way.
5. Where can I get help filling out IRAC forms?
   Tenant advocacy groups, legal aid, or the IRAC office itself can help with form completion and process questions.

Key Takeaways for Tenants in PEI

• Most IRAC decisions are delivered within 7–14 days after your hearing.
• Submitting clear evidence and attending your hearing will help avoid delays.
• Know your rights by reading the Tenant Rights and Landlord Rights in Prince Edward Island resource page.

In summary, prompt preparation and understanding of the IRAC process can help resolve rental issues more quickly and with less stress.

Need Help? Resources for Tenants

• Island Regulatory and Appeals Commission (IRAC) Tenancy Section: 1-902-892-3501 or tenancy@irac.pe.ca
• PEI Legal Aid: Free support for eligible tenants facing legal challenges.
• PEI Tenant Advocacy groups and community legal clinics can provide advice and help with forms.

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¹ Rental of Residential Property Act (PEI)

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