How to Get a Rent Receipt in PEI If Your Landlord Refuses

Paying rent in Prince Edward Island isn't just about handing over money—it's also about protecting your rights as a tenant. Rent receipts not only serve as your proof of payment, but they're also essential for rental disputes, claiming certain benefits, or when you need to show your rental history. But what can you do if your landlord refuses to provide a rent receipt, even though you’ve asked?

Why Rent Receipts Matter for Tenants in PEI

In PEI, landlords are legally required to provide a rent receipt upon the tenant’s request, as outlined in the Residential Tenancies Act (PEI)^[1]. A rent receipt is your proof that you’ve paid the rent on time, protects you if disputes arise, and can be helpful for tax or financial support purposes.

• Demonstrates your payment history for future rental applications
• Assists if there are ever payment disagreements or allegations of missed rent
• Can be required for certain tax credits or government supports

What Must Be Included on a Rent Receipt?

A valid PEI rent receipt must include:

• Date of payment
• Amount paid
• Rental period covered
• Tenant's name
• Landlord's name and signature (or agent)
• Address of the rental unit

Your Right to a Rent Receipt in PEI

Under Tenant Rights and Landlord Rights in Prince Edward Island, your landlord must provide a rent receipt if you ask, even if you pay by cash, cheque, or e-transfer. This requirement is enforced by the Island Regulatory and Appeals Commission (IRAC) – Rental Office, the official body overseeing residential tenancies in PEI^[2].

What If Your Landlord Refuses to Provide a Rent Receipt?

Although PEI law requires landlords to give receipts upon request, sometimes landlords ignore or are unaware of this rule. Here’s what you can do if your landlord refuses:

1. Put Your Request in Writing

• Politely request a rent receipt in writing (email or letter)
• Keep a copy of your request for your records
• If possible, note how and when you paid your rent (e.g., e-transfer reference, cheque number, bank receipt)

2. Contact IRAC Rental Office for Assistance

• Explain your situation and provide proof of your written request
• IRAC can help mediate or direct your landlord to comply with the law
  • IRAC Rental Forms & Information

3. File an Official Complaint or Application

If your landlord still refuses, you can submit an Application to Director (Form 2A) to IRAC:

• Form Name/Number: Application to Director – Form 2A
• Use: To resolve disputes including landlord’s failure to provide receipts
• Where: Official Form 2A (PDF)
• Example: "I paid July’s rent in cash. Despite written requests, my landlord has not given me a receipt. I am applying for an order to require my landlord to provide a receipt."

Once submitted, IRAC will investigate and may issue an order requiring your landlord to provide receipts.

Other Ways to Prove You Paid Rent

If you cannot get a receipt, gather other proof of payment, such as:

• Bank statements or e-transfer logs
• Cancelled cheques
• Witness statements

These documents help when dealing with disputes or when applying to the tribunal.

Understanding your payment obligations and rights is the first step to building a positive rental relationship. For more on this, see Tenant's Guide to Paying Rent: Rights, Responsibilities, and Tips.

You can also Browse apartments for rent in Canada with map-based tools and helpful filters.

FAQ: Rent Receipts for PEI Tenants

1. Are landlords in PEI required to provide a rent receipt?
   Yes, under provincial law, landlords must provide a rent receipt if the tenant requests one, regardless of payment method.
2. What should I do if my landlord refuses to give me a rent receipt?
   Ask in writing, keep proof, and if needed, contact IRAC or submit Form 2A to the Rental Office for help.
3. Does it matter if I pay by e-transfer or cheque?
   No—all payment methods qualify, and you have the right to a receipt.
4. Who enforces rent receipt rules in PEI?
   The Island Regulatory and Appeals Commission (IRAC) Rental Office oversees and enforces rental laws in PEI.
5. Can a rent receipt help me with my security deposit dispute?
   Yes, receipts can help prove rent and deposit payments, supporting your case in deposit disagreements.

Key Takeaways for PEI Rent Receipts

• Landlords must provide rent receipts upon request in PEI
• If refused, write your landlord and seek help from IRAC Rental Office
• Keep alternative proof of payments to protect your rights

Need Help? Resources for Tenants

• PEI IRAC Rental Office: Tenant Support & Forms
• IRAC Rental Tenancy Forms
• PEI Tenant Assistance Line: 902-892-3501
• CMHC Guide: Renting in Canada

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1. Residential Tenancies Act (PEI) – Section 20(4)
2. Island Regulatory and Appeals Commission (IRAC) – Rental Office

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