How to File a Landlord Complaint with PEI Tribunal

Being a tenant in Prince Edward Island means you have rights and processes available when a landlord breaches the tenancy agreement, fails to make repairs, or takes improper action. This guide explains how to bring a complaint to the provincial tribunal, what evidence and forms youll need, typical timelines, and how hearings work. It uses plain language for renters and includes links to official PEI resources so you can file correctly and confidently. If you need practical tips on documenting repairs or health and safety problems, see Health and Safety Issues Every Tenant Should Know When Renting. The tribunal that decides residential tenancy matters is the Residential Tenancies Board^[1], and its decisions are made under the provinces Residential Tenancies Act^[2]. Keep records, meet deadlines, and ask for help early.

What the PEI tribunal can decide

The tribunal handles common tenancy disputes. Knowing the tribunal's scope helps you decide whether to file or seek another remedy.

• Eviction, possession and eviction-related orders.
• Repairs, maintenance and habitability issues.
• Rent disputes, deposits and compensation claims.
• Applications for orders requiring landlord action or payments.

Before you file

Prepare carefully so your application is accepted and effective.

• Gather evidence: photos, dated messages, repair requests, and receipts.
• Give written notice to your landlord describing the problem and the remedy you want, keeping a copy for your records.
• Keep rent receipts and deposit records to prove payments or outstanding amounts.

Required forms and fees

Most complaints start with an official application form. Check the tribunal webpage for the current application form and fee schedule^[3]. For example, use the boards application when asking for repairs to be ordered: explain the issue, include dates and attach supporting photos and copies of written requests to the landlord. If you are asking for money, state the exact amount and include receipts or invoices.

How to prepare evidence

Well-organized evidence makes your case clearer to the decision maker.

• Create a timeline of events with dates and short notes for each entry.
• Include photos or videos showing the problem and the date they were taken.
• Keep copies of all messages and written requests you sent to the landlord.
• Note any verbal conversations: who you spoke with, the date, time and short summary.

FAQ

How long do I have to file a complaint with the PEI tribunal?

You should file as soon as possible after the issue arises; timelines vary by claim type, so act quickly and check the tribunals guidance.

What form do I use to start a complaint?

Use the Residential Tenancies Boards official application form linked on the tribunal page; include a clear description, evidence and the outcome you want.

Will I need to attend a hearing?

Usually yes; hearings may be in person or by phone/video. The tribunal will send instructions and a date if your application proceeds.

How-To

1. Gather evidence: photos, messages and receipts and make a timeline.
2. Complete the official application form with a clear statement of the problem and desired remedy.
3. File the application with the Residential Tenancies Board and pay any required fee as instructed.
4. Note the hearing date and any deadlines; serve required documents to the landlord if asked.
5. Attend the hearing, present your evidence and be concise when answering questions.
6. If the tribunal issues an order, follow it and use enforcement options if the other party does not comply.

Help and Support / Resources

• Residential Tenancies Board — Government of Prince Edward Island
• Residential Tenancies Act — Government of Prince Edward Island
• Legal Aid — Government of Prince Edward Island

1. [1] Residential Tenancies Board 2D Government of Prince Edward Island
2. [2] Residential Tenancies Act 2D Government of Prince Edward Island
3. [3] Residential Tenancies Board 2D Application and forms