Biometric Locks and Tenant Rights in Prince Edward Island

With new smart security options like biometric locks and fingerprint access becoming more common, tenants in Prince Edward Island are increasingly concerned about how these technologies impact their privacy and legal rights. If you’re renting or about to sign a lease, it’s important to understand what your landlord can (and cannot) do regarding digital and biometric locks under PEI tenancy law.

Understanding Biometric Locks and Privacy Concerns

Biometric locks—including fingerprint, facial recognition, or other digital keyless entry systems—are quickly replacing traditional keys in some rental properties. While they can be convenient, they also raise questions about privacy, data security, and control over access to your home.

• Biometric data includes your fingerprint, facial features, or other unique physical characteristics.
• Unlike traditional keys, biometric systems often store sensitive information electronically.
• Tenants may worry about who has access to this data and if it can be shared or misused.

What Does Prince Edward Island Law Say?

In Prince Edward Island, residential tenancies are governed by the Residential Rental Property Act and the Residential Rental Property Board (RRPB). While the Act does not specifically address biometric locks, it outlines your right to privacy and rules for landlord entry and security measures.

• Landlords must provide secure access to your rental unit.
• Landlords cannot change locks or security access devices during a tenancy unless they provide the tenant with a new method of entry.
• Any system that collects or stores your personal data must comply with Canadian privacy laws, such as the Privacy Act of Canada.

Tenants have the right to quiet enjoyment of their home and control over who enters, regardless of the technology used for entry.

Installation of Biometric or Keyless Locks: Tenant Consent

Most often, your landlord cannot require the use of biometric locks or access systems without your permission, especially if those systems collect, store, or share your biometric or personal data. Tenants should be informed of what data is collected, how it is stored, and who can access it.

Security Deposits and Entry Concerns

If you are asked to switch keys for a biometric system, ensure you receive clear instructions on how to use the new access method and understand the process for returning your security deposit. For detailed information about deposits, see Understanding Rental Deposits: What Tenants Need to Know.

Landlord’s Right of Entry and Digital Locks

Under the Act, your landlord must provide at least 24 hours’ written notice (except in emergencies) before entering your unit, regardless of whether the building uses biometric or traditional locks. You are entitled to know when and why your landlord may access your unit and to expect your entry credentials (or biometric data) will not be misused.

What If You Don’t Want a Biometric Lock?

If a landlord requires a biometric system and you disagree, you should:

• Communicate your concerns in writing, focusing on privacy and data protection laws.
• Ask for reasonable accommodations, such as alternative methods of access (card, code, or traditional key).
• Contact the Residential Rental Property Board for impartial guidance.

Are There Official Forms or Complaints for Biometric Lock Issues?

While there is currently no PEI-specific form solely for biometric lock disputes, you can use the existing application process:

• Application by Tenant (Form 9) – Use this to apply to the RRPB if you believe your rights (such as privacy or quiet enjoyment) are being violated by a landlord imposing biometric locks. View the form (PDF).

Example: If your landlord installs a fingerprint lock and you are concerned about the collection of your data, you can use Form 9 to request a hearing before the Board.

Your Rights and Next Steps

Understanding where the law stands on new technologies can help you stay informed and protected:

• Ask your landlord for full disclosure before any biometric system is installed.
• If you consent, ensure it’s documented in your lease or an addendum.
• Document any concerns or refusals in writing for future reference.
• Contact the Rental Property Board promptly if you feel your rights have been infringed.

It’s important for both tenants and landlords to respect privacy and security when introducing new access technologies. You can read more about Tenant Rights and Landlord Rights in Prince Edward Island for general rights and responsibilities.

For general guidance on Canada-wide rental listings and tenant-friendly tips, Find rental homes across Canada on Houseme.

Frequently Asked Questions

1. Can my landlord force me to use a biometric lock in PEI?
   Your landlord cannot require you to use a biometric or fingerprint lock without your clear and informed consent, especially since biometric data is sensitive personal information.
2. What if my landlord replaces the lock type during my tenancy?
   P.E.I. law requires that tenants always have means to enter their rental unit. If a lock is changed, you must have immediate access, and changes should not violate your rights to privacy or quiet enjoyment.
3. Is my personal data safe if my building uses keyless or fingerprint entry?
   Landlords must comply with privacy obligations, meaning your biometric data cannot be shared or stored insecurely. Request information from your landlord on data security practices and who has access to your records.
4. How do I file a complaint about digital or biometric entry systems?
   File an Application by Tenant (Form 9) to the Residential Rental Property Board. State your privacy concerns and request a hearing—see the board’s official website for more information and to access forms.
5. Where can I find more on my general tenancy rights?
   See Tenant Rights and Landlord Rights in Prince Edward Island for more details on renting in P.E.I.

Key Takeaways for PEI Tenants

• Landlords must respect tenant privacy and cannot force biometric locks without consent.
• Security changes must still allow you proper access and follow notice rules for entry.
• If there’s a dispute or privacy concern, file Form 9 with the Board for resolution.

Staying informed about new technologies and your rights as a tenant can help protect your privacy and ensure a safe living environment.

Need Help? Resources for Tenants

• Residential Rental Property Board (RRPB) – Handles tenancy disputes and complaints, including privacy and entry concerns.
• PEI Residential Rental Property Program – Information on forms, notice periods, and tenant rights.
• Office of the Privacy Commissioner of Canada – Protecting your personal and biometric information.
• For general tenant questions or advocacy: Contact the PEI Tenant Assistance Line at 1-800-501-6268.

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1. Residential Rental Property Act (Prince Edward Island)
2. Residential Rental Property Board (RRPB), PEI
3. Office of the Privacy Commissioner of Canada

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