What should I do if my landlord is ignoring my repair requests in PEI?

If your landlord does not respond to your written repair requests within a reasonable time, gather your documentation and submit IRAC Form 2 (Application) to seek an order for repairs.

Am I allowed to arrange repairs myself if it’s an emergency?

In genuine emergencies (like major leaks, total heat loss), you can arrange repairs if you have tried but failed to reach the landlord. Keep receipts and inform the landlord as soon as possible.

Can my landlord charge me for repairs?

Landlords can only charge you for repairs if you or your guests caused the damage deliberately or through negligence.

Do I need to be present during repairs?

You should be given reasonable notice before repairs are done. You may be present, but it isn’t always required as long as proper notice was provided.

Where do I find official forms for repair disputes in Prince Edward Island?

All official forms, including Form 2, are available on the IRAC Tenancy Board website.

Avoiding Common Maintenance & Repair Mistakes in PEI Rentals

Maintenance & Repairs Prince Edward Island published July 01, 2025

Are you a tenant in Prince Edward Island unsure of your rights or obligations about maintenance and repairs? Many renters encounter challenges when requesting repairs or maintaining their rental units, often leading to disputes or unexpected costs. This guide explains the most common pitfalls tenants in PEI face with maintenance and repair requests, and shows you how to avoid them for a smoother, safer renting experience.

Understanding Tenant and Landlord Responsibilities for Repairs

Under Prince Edward Island law, tenants and landlords share certain duties regarding rental maintenance. Landlords must keep rental properties in a good state of repair and comply with health, safety, and housing standards. Tenants are expected to keep their unit reasonably clean and report needed repairs promptly. For a deeper understanding of your rights and responsibilities, you may want to review the Obligations of Landlords and Tenants: Rights and Responsibilities Explained and check the official Island Regulatory and Appeals Commission (IRAC), which oversees tenancies in PEI.^[1]

Common Mistake #1: Not Reporting Repair Needs Quickly

Delaying the report of a repair—like water leaks or broken locks—can make problems worse and may impact your rights if damage worsens. Always notify your landlord in writing as soon as an issue arises. This provides a record of your request and starts the clock for your landlord’s response.

Common Mistake #2: Not Using Written Requests

Oral repair requests are hard to prove in case of disputes. Always put your request in writing—by email, letter, or text message—so you have clear documentation.

Common Mistake #3: Paying for Non-Emergency Repairs Without Approval

Unless it is an emergency and the landlord cannot be reached, do not pay for repairs yourself expecting reimbursement. In PEI, landlords must authorize non-emergency repairs in advance for reimbursement to be considered.

Common Mistake #4: Ignoring Health and Safety Concerns

Issues like mould, pests, or faulty heating are not just annoyances—they can affect your health and safety. If your rental is unsafe or uninhabitable, this could be grounds for application to the IRAC. Learn more about such concerns in Health and Safety Issues Every Tenant Should Know When Renting.

Common Mistake #5: Failing to Document the Problem

Take photos and keep records each time you discover and report a maintenance issue. Detailed documentation helps protect you if there’s a dispute over damage or delays.

Routine Repairs vs. Emergencies: Know the Difference

Routine repairs—like fixing a leaky faucet—should be reported through normal channels. Emergency repairs involve urgent problems that make your unit unsafe (such as a gas leak or lack of heat in winter). In true emergencies where the landlord cannot be reached, tenants may arrange repairs and deduct the cost from the rent—but only after following proper procedures. For clarity on what counts as an emergency, consult Emergency Situations and Repairs: Tenant Rights and Responsibilities.

How to Request Repairs in Prince Edward Island

Prompt, clear communication is key. Here’s a streamlined approach:

Step 1: Identify and document the problem (take photos, write down details).
Step 2: Contact your landlord or property manager in writing, describing the issue and requesting a repair.
Step 3: Keep records of all written communications and photos.
Step 4: If the landlord does not respond in a reasonable time, you may file an application with IRAC.

Required Forms for Tenants

Application (Form 2): Use this form if you need to ask IRAC to order the landlord to make repairs or if the landlord has not responded. Access the official Form 2 - Application from IRAC.^[2] Example: If your landlord ignores your written repair requests for weeks, use Form 2 to request a hearing and resolve the issue.
Notice of Repair (Optional): While not always required, a brief letter or email formally requesting repairs can support your case if you later apply to IRAC.

Always check you have used up all reasonable communication avenues before escalating your concern to IRAC.

What PEI Law Says About Repairs

The Landlord and Tenant Act (PEI) sets out who is responsible for repairs and how disputes can be resolved.^[3] Under this law, landlords must:

Keep rental units in good repair
Abide by health and safety standards
Complete repairs within a reasonable time after being notified

Tenants must:

Keep units clean and report issues promptly
Not deliberately or negligently damage the unit

Tip: Never withhold rent because of repair problems. Instead, follow the formal application process with IRAC for any unresolved maintenance disputes.

Preventing Disputes: At Move-in, During Tenancy, and Move-out

Documenting the unit’s condition at move-in and regularly during your tenancy can prevent many disputes. Consider using a checklist like the one described in the Guide to the Initial Rental Property Inspection for Tenants. Before moving out, make sure all repairs are reported and documented so you’re not held liable for pre-existing damage. For more local rules, see Tenant Rights and Landlord Rights in Prince Edward Island.

For those looking to relocate or find a new rental, Browse apartments for rent in Canada to discover available homes nationwide.

Frequently Asked Questions

What should I do if my landlord is ignoring my repair requests in PEI? If your landlord does not respond to your written repair requests within a reasonable time, gather your documentation and submit IRAC Form 2 (Application) to seek an order for repairs.
Am I allowed to arrange repairs myself if it’s an emergency? In genuine emergencies (like major leaks, total heat loss), you can arrange repairs if you have tried but failed to reach the landlord. Keep receipts and inform the landlord as soon as possible.
Can my landlord charge me for repairs? Landlords can only charge you for repairs if you or your guests caused the damage deliberately or through negligence.
Do I need to be present during repairs? You should be given reasonable notice before repairs are done. You may be present, but it isn’t always required as long as proper notice was provided.
Where do I find official forms for repair disputes in Prince Edward Island? All official forms, including Form 2, are available on the IRAC Tenancy Board website.

How To: Handling Repairs and Maintenance in Your PEI Rental

How do I request a repair from my landlord? Document the problem, contact your landlord in writing with a clear description, and keep records of your communication.
How do I escalate a maintenance issue if my landlord doesn’t respond? After trying written requests, fill out and submit Form 2 (Application) to IRAC, attaching proof of previous communication attempts.
How do I deal with emergency repairs? Try to contact your landlord immediately. If you cannot reach them quickly, arrange the repair yourself and notify the landlord right away, keeping all receipts and records.
How do I prepare for a rental inspection regarding repairs? Use a checklist, take photographs, and keep a maintenance log to prove you’ve reported and managed any issues responsibly.

Key Takeaways for PEI Tenants

Report maintenance problems in writing and as soon as possible
Keep detailed records and use official forms for unresolved issues
Know your rights and check official guidelines if disputes arise

Staying proactive saves time, money, and stress throughout your tenancy.

Need Help? Resources for Tenants

IRAC Rental Office (PEI Tenancy Board): PEI Rental Office — Forms, guides, and dispute applications
Legal Information: Landlord and Tenant Act (PEI)
Local Advocacy: PEI tenants may also contact local housing support organizations for advice and assistance
Tenant Rights and Landlord Rights in Prince Edward Island

[1] Island Regulatory and Appeals Commission (IRAC) — Official Website
[2] IRAC Form 2: Application — Download PDF
[3] Landlord and Tenant Act (PEI) — Full Legislation Text