Top 50 Questions: Tenant Rights & Responsibilities in Ontario
What laws protect tenants in Ontario?
The Residential Tenancies Act, 2006 (RTA) protects tenants’ rights in Ontario.
Who handles tenant-landlord disputes in Ontario?
The Landlord and Tenant Board (LTB) handles disputes.
How much can my landlord raise my rent?
Most years, rent can only be increased by the annual guideline set by Ontario, unless approved by LTB.
How much notice must my landlord give for a rent increase?
Your landlord must give you at least 90 days’ written notice using Form N1.
What form is used for rent increases?
Form N1: Notice of Rent Increase. See official form.
When can my landlord evict me?
For reasons like non-payment, damage, illegal acts, or if landlord needs the unit for personal use.
What notice is required before eviction?
Notice periods vary by reason; non-payment requires 14 days (Form N4), other reasons can be 20 to 120 days.
What is Form N4?
It's the Notice to End Tenancy for Non-payment of Rent. See official form.
Do I have to move out if I get an eviction notice?
Not right away. You can pay owed rent or dispute the notice at the LTB.
How do I challenge an eviction?
File a response with the LTB, usually by attending a hearing or submitting tenant forms.
Do I need to sign a lease in Ontario?
Most new tenancies after April 2018 must use Ontario’s standard lease agreement.
Where can I download the standard lease form?
Download from Ontario’s official site.
My landlord won’t make repairs. What can I do?
Request repairs in writing. If not fixed, file an application (Form T6) at the LTB.
What is Form T6?
Form T6: Tenant Application About Maintenance. See official form.
Can my landlord enter my unit?
Usually, they must give 24-hour written notice, except for emergencies.
What notice is required before entry?
At least 24 hours written notice, stating date, time, and reason for entry.
Can my landlord increase rent above the guideline?
Only if approved by the LTB through an application (Form L5).
Do I have to pay a damage deposit in Ontario?
No, only last month’s rent deposit is allowed for residential tenancies.
How much is the last month’s rent deposit?
It can be up to one month’s rent or, for weekly tenancies, one week.
What if I paid a key deposit?
A refundable key deposit is allowed, but only for the cost of replacement.
Can my landlord refuse my pet?
No. "No pets" clauses are generally unenforceable unless the animal is dangerous or banned by law.
Can I sublet my apartment?
Yes, with the landlord’s consent. Consent cannot be unreasonably withheld.
How do I end my tenancy?
Give 60 days’ written notice (Form N9) before the end of your lease or rental period.
What is Form N9?
Form N9: Tenant’s Notice to End the Tenancy. See official form.
Do I have to give written notice to move out?
Yes, written notice is required. Use Form N9 for most situations.
What happens if I move out without notice?
You may owe rent until proper notice period ends or until the unit is re-rented.
What if I can’t pay my rent this month?
Speak with your landlord to make arrangements. If served a notice, you can pay to stop eviction or respond at LTB.
My landlord wants to move in. What can I do?
You must get written notice (Form N12). You may be entitled to compensation or time to move.
What is Form N12?
Form N12: Notice to End Tenancy for Landlord’s Own Use. See official form.
Can my landlord ask me to sign a new lease every year?
No. After the first term, your tenancy becomes month-to-month unless both agree otherwise.
Is there a maximum amount for late fees?
No late fees are permitted under Ontario law.
Can my landlord turn off my heat or water?
No. Landlords must maintain essential services such as heat, water, and electricity.
What temperature must be maintained in winter?
Minimum 20°C from September 15 to June 1, unless controlled by the tenant.
Can I apply to get my deposit back if my landlord won’t return it?
Yes, file a Form T1 at the LTB for return of last month’s rent deposit.
What is Form T1?
Form T1: Tenant Application for a Rebate. See official form.
How do I request repairs from my landlord?
Notify your landlord in writing about the needed repairs for record-keeping.
What should I do about pests or bed bugs?
Report it to your landlord promptly. Landlords must address pest problems.
Can I change my locks?
Only with your landlord’s permission, unless it’s for your safety and you provide a new key.
Am I responsible for unit maintenance?
Tenants must keep the unit clean, but landlords are responsible for repairs and maintenance.
Can my landlord charge for guests?
No. Landlords cannot charge or restrict guests unless your guests cause problems.
Can I refuse a landlord’s entry?
You cannot refuse lawful entry with proper notice, except in rare situations.
Can my landlord evict me for renovations (renoviction)?
Only if major repairs require you to move out, and proper LTB process is followed (Form N13).
What is Form N13?
Form N13: Notice to End Tenancy for Repairs or Conversion. See official form.
Who do I contact for emergency repairs?
Contact your landlord or their emergency contact (should be posted/furnished to you).
Can the landlord evict me for smoking?
Only if smoking causes substantial damage or interferes with others’ enjoyment of the property.
Who pays for utilities?
Check your lease; utilities are included only if stated. Otherwise, tenants may be responsible.
Am I responsible for cutting grass or shovelling snow?
Only if it’s specified in your lease agreement. Otherwise, the landlord handles it.
Can my landlord ask for personal information?
Landlords may ask for info to assess tenancy, but must protect your privacy under the RTA.
What forms can I use for complaints?
File Form T2 (Tenant Application About Landlord) for harassment, illegal entry, or privacy breaches. See official form.
How can I get more help with tenant issues?
Visit the LTB site or call 1-888-332-3234 for support.
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Bob Jones
Editor & Researcher, Tenant Rights Canada
Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.
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