Tenant Rights on Discrimination & Accessibility in Ontario

Discrimination & Accessibility Ontario 3 min read · published March 09, 2026 Flag of Ontario

As a tenant in Ontario, it's essential to understand your rights regarding discrimination and accessibility. The Residential Tenancies Act, 2006 outlines the rules and protections for tenants, ensuring fair treatment and accessible living conditions. Understanding these rights can empower you to take action if you encounter discrimination or accessibility issues in your rental home.

Discrimination in Housing

Discrimination in housing is prohibited under the Ontario Human Rights Code (OHRC). Landlords are not allowed to discriminate against tenants based on race, gender, age, disability, sexual orientation, and other protected grounds. This includes not only the renting process but also treatment during the tenancy.

Your rights in housing are protected under the OHRC and related protections in the Residential Tenancies Act. Keep a dated log of any incidents, collect emails or texts, and note the dates, times, and witnesses; consult a tenant advocacy group or an attorney if you need guidance.

Recognizing Discrimination

Discrimination can occur in various forms, such as:

  • Refusal to rent due to race or ethnicity
  • Different terms or increased rent for certain groups
  • Harassment based on personal characteristics

If you experience these or similar actions, it's important to document the incidents and seek advice from legal experts or tenant advocacy services.

Document every incident and seek advice from tenant advocacy services or a lawyer who specializes in housing. Having a file with dates, descriptions, and copies of notices will help if you file a complaint with the LTB or OHRC.

Accessibility in Rental Housing

In Ontario, landlords must ensure their properties are accessible to tenants with disabilities. This includes making necessary modifications and accommodations. As a tenant, you have the right to request these modifications if they are reasonable and necessary for accessibility.

Requesting Modifications

When requesting modifications:

  • Provide a written request outlining the needed changes
  • Explain how these modifications will improve accessibility
  • Include any supporting documentation from healthcare providers if available

Landlords are required to accommodate these needs unless it causes undue hardship, taking into account factors like cost and structural feasibility.

If a requested modification affects building safety or structural integrity, be prepared to discuss alternatives or phased changes; keep written records of landlord responses and timelines.
Ad

Filing a Complaint

If you're facing discrimination or accessibility issues, you can file a complaint with the Landlord and Tenant Board (LTB). Completing the L1 - Application to Evict a Tenant and T2 - Application about Tenant Rights forms is crucial in such cases.

Before you take this step, try speaking directly with your landlord to resolve the issue. Often, open communication can lead to a satisfactory outcome for both parties.

Often, a documented attempt at informal resolution followed by a formal complaint yields faster, more durable outcomes than escalation alone. Include a brief, factual summary of what was discussed when filing forms.

Legal Protections Under the Residential Tenancies Act

The Residential Tenancies Act, 2006 protects tenants from discrimination and ensures accessibility needs are met. Knowing your rights under this legislation can help you advocate for a fair and inclusive living environment.

Consider viewing detailed Tenant Rights in Ontario for more comprehensive insights into tenant-landlord relationships.

Helpful Tips for Tenants

Be proactive in understanding your rights and addressing issues promptly to maintain a comfortable and secure home.

When moving into a new rental unit, familiarize yourself with What Tenants Need to Know After Signing the Rental Agreement to avoid unexpected challenges.

  1. How can I report discrimination by my landlord? You can report discrimination by filing a complaint with the Landlord and Tenant Board. Document all incidents to support your case.
  2. What are my rights if my rental unit isn't accessible? You have the right to request reasonable modifications to make your unit accessible. Your landlord must comply unless it causes undue hardship.
  3. Can a landlord refuse to accommodate a disability? Landlords cannot refuse without proving undue hardship, and they must provide the necessary accommodations under the Ontario Human Rights Code.

Need Help? Resources for Tenants

For further guidance and support, contact the Landlord and Tenant Board (LTB) or visit the Ontario Human Rights Commission website for more information on your legal rights.


  1. Residential Tenancies Act, 2006 governs the rights and responsibilities of landlords and tenants in Ontario. Official version available at Ontario Laws.
  2. Ontario Human Rights Code provides protection against discrimination in housing and other areas. Details found at Ontario Human Rights Code.

Get connected with a tenant rights attorney

Tell us about your situation and a local attorney may reach out. Free, no obligation.

Please enter a valid email address.
Select a valid location from the list.

We are not a law firm and do not provide legal advice. We connect tenants with independent attorneys.

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy

Was this article helpful?

Thank you for your feedback!
David Chen
David Chen

Tenant Law Analyst, Tenant Rights Canada

David specializes in Ontario residential tenancy law and Northern territories housing regulations. He has followed developments at the Landlord and Tenant Board closely for over eight years and writes extensively on LTB procedures, rent increases, and maintenance obligations.