When can a landlord enter your unit?
Landlords in Ontario may enter in limited circumstances under the Residential Tenancies Act, 2006. Typical reasons include repairs, inspections, showings, and emergencies. A landlord must usually give written notice and a reasonable time window.
- 24 hours written notice for routine repairs or showings.
- Immediate entry is permitted in emergencies that threaten safety or property.
- Inspections or showings for sale, renovation or safety checks require prior written notice.
- Different rules can apply if you and the landlord agree otherwise in writing.
What must a proper entry notice include?
A valid entry notice should be clear, in writing, and include the time, date or time window, the reason for entry, and contact information. Check that the notice follows the Residential Tenancies Act requirements and ask the landlord for clarification if anything is missing [2].
- A clear written reason, date and time or time window.
- Landlord contact details so you can confirm or reschedule.
- Specific timelines or deadlines for entry.
- Information about who will enter (contractor, tradesperson, etc.).
How to respond as a tenant
Follow these practical steps to protect your rights and document the process. If you are unsure, the Landlord and Tenant Board can provide guidance and dispute resolution [1]. If you need to find temporary housing quickly, Find rental homes across Canada on Houseme.
- Keep the original notice and make a dated copy.
- Take photos or video of the unit before and after entry if the visit concerns repairs or condition.
- Call or message the landlord to agree a time or to request a new window.
- If the notice is unlawful, prepare to file an application with the Landlord and Tenant Board and gather evidence.
Official forms and legislation
The Landlord and Tenant Board maintains application forms tenants may use to raise disputes, and the Residential Tenancies Act, 2006 sets out the legal rules. If you plan to apply to the Board, use the official forms page to find the correct application and follow the form instructions [3].
- Application to the Landlord and Tenant Board — used when a tenant files a claim about entry, repairs or other rights (find the correct application on the LTB forms page).
- Deadlines and timelines are set by the Act; missing a deadline can affect your application.
FAQ
- Can my landlord enter without notice for repairs?
- Only in emergencies that threaten safety or property; routine repairs usually require 24 hours written notice and a reasonable time.
- What if I refuse an entry notice?
- You can refuse if the notice is invalid; state your reasons in writing and contact the Landlord and Tenant Board if the landlord persists.
- How long is a valid notice period?
- Ontario commonly uses 24 hours for routine entry, but specific situations and agreements can change timelines; check the Residential Tenancies Act.
- Who enforces entry rules?
- The Landlord and Tenant Board enforces tenancy rules and accepts applications from tenants and landlords about unlawful entry or other disputes [1].
How-To
- Read the notice carefully and confirm the date, time window and reason.
- Contact the landlord to confirm or propose a reasonable alternative time.
- Document the notice with a dated copy and photos of the unit if relevant.
- If the notice is invalid, write to the landlord refusing entry and explaining why.
- File an application with the Landlord and Tenant Board if you cannot resolve the issue and gather evidence for your case [1].
Help and Support / Resources
- Landlord and Tenant Board (Tribunals Ontario)
- Residential Tenancies Act, 2006
- Renters' rights and responsibilities (Ontario)
