Living in shared housing or with roommates should be safe, respectful, and accessible for everyone—especially for tenants with disabilities. In Ontario, tenants with disabilities are protected by the Residential Tenancies Act, 2006 and the Ontario Human Rights Code. This article covers your rights, the steps to request accommodations, housing forms, and government resources. We aim to empower you with practical and legally accurate information for a more accessible home.

Your Accessibility Rights as a Tenant in Ontario

Under the law, tenants with disabilities are entitled to request reasonable accommodations from their landlords. This means landlords must remove barriers that make it difficult for tenants with disabilities to enjoy their rental unit. Examples include installing grab bars, allowing service animals, or permitting modifications like ramps.

• The Ontario Human Rights Code protects tenants from discrimination based on disability.
• The Residential Tenancies Act, 2006 governs rental relationships, including rules about modifications and maintenance.
• Landlords cannot refuse to rent to someone because of their disability.

These rights apply to all tenant types—including those in shared housing or with roommates.

What Is a Reasonable Accommodation?

"Reasonable accommodation" means steps a landlord must take to enable a tenant with disabilities to enjoy their home equally—unless it would cause "undue hardship." Undue hardship is generally limited to situations involving very high cost or health and safety concerns. Most accessibility requests, such as adding a visual smoke alarm or changing door handles, are considered reasonable.

How to Request an Accessibility Accommodation

If you or someone you live with needs changes to the rental unit due to a disability, you should:

• Request the accommodation in writing (email or letter is best)
• Describe the barrier and the modification needed
• Provide supporting documents if necessary (e.g., a doctor's note for medical devices)

Landlords must respond to these requests promptly. Communication and clear documentation help ensure your rights are respected.

Official Form: Ontario Landlord and Tenant Board (LTB) Applications

• Form T2: Application about Tenant Rights

If your landlord refuses your accommodation request or takes action against you because of your disability, you can file a T2 Application about Tenant Rights with the Landlord and Tenant Board (LTB). For example, if a landlord won’t permit you to install a grab bar in your bathroom, you can use Form T2 to seek an order forcing compliance.

Access to a healthy and safe living space matters for tenants with disabilities. For general guidance on safe rental housing, see Health and Safety Issues Every Tenant Should Know When Renting.

Landlord Responsibilities for Accessibility

Landlords must:

• Allow reasonable modifications to accommodate disabilities (tenants may be responsible for restoration on move-out if reasonable)
• Maintain rental units in a state that meets health, safety, and property standards
• Not interfere with tenants’ rights to reasonable enjoyment

Routine upkeep and addressing repair requests are also part of a landlord’s duties. To better understand responsibilities on both sides, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Tips for Tenants with Disabilities in Shared Housing

• Communicate accessibility needs and rights with all roommates to avoid misunderstandings
• Keep copies of all written requests and responses
• Know that service animals are protected—even if a lease has a "no pets" rule
• Check that fire alarms, exits, and amenities are accessible before moving in

Being proactive helps prevent disputes and supports a safer, more inclusive home for everyone.

For more on important rules and practical guidance, refer to Tenant Rights in Ontario.

Looking to move to a more accessible unit? Find rental homes across Canada on Houseme for the latest accessibility-friendly listings.

FAQ: Accessibility Rights for Tenants in Ontario

1. Can a landlord refuse an accessibility modification in my unit?
   Usually not. Landlords in Ontario must allow reasonable modifications unless it would cause undue hardship—as defined by cost or significant health and safety issues.
2. Who pays for accessibility changes to the rental?
   Tenants often pay for the modification and may need to restore the property at the end of the tenancy, unless agreed otherwise. However, maintenance of health and safety features is generally the landlord's duty.
3. What if my roommate objects to my accessibility needs?
   Accommodation rights apply regardless of other tenants' preferences. Communication is essential, but your rights are protected by law.
4. Is my service animal allowed in a "no pets" building?
   Yes. Service animals are exempt from "no pet" policies under Ontario law.
5. How do I file a disability accommodation dispute?
   Submit a written complaint to your landlord. If it is unresolved, file Form T2 with the Landlord and Tenant Board.

Conclusion: Key Takeaways for Tenants with Disabilities in Ontario

• Tenants with disabilities have the right to accessible, discrimination-free housing
• Landlords must provide reasonable accommodations and maintain accessible environments
• Always make accommodation requests in writing and keep all documentation

Understanding your rights and available support helps create a respectful, accessible living environment—whether you share your home or live independently.

Need Help? Resources for Tenants

• Landlord and Tenant Board (LTB): tribunal for rental disputes and accessibility complaints
• Ontario Government Housing Information: guidance on rights and forms
• Human Rights Legal Support Centre (HRLSC): free help with discrimination and accommodation issues
• CLEO: Tenants with Disabilities (community legal education)
• Ontario Accessibility Laws: overview of legal standards

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1. Residential Tenancies Act, 2006 — Read the Residential Tenancies Act
2. Ontario Human Rights Code — Ontario Human Rights Code
3. Landlord and Tenant Board — LTB Official Website
4. Form T2: Application about Tenant Rights — Download from LTB
5. Human Rights Legal Support Centre — HRLSC Website

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