Landlord responsibilities when keys are returned
When a tenant returns keys in Nunavut, landlords usually follow a standard process: confirm the time and method of return, inspect the unit, record any damages beyond normal wear, and process the security deposit or final charges. Landlords should provide a receipt or written confirmation when they accept keys. Tenants should ask for that confirmation and keep copies of any communications [1]. If a dispute cannot be resolved directly, parties may need to use territorial dispute routes or court processes [2]. Landlords can find additional guidance on best practices in the post-tenancy checklist found in How Landlords Should Handle End of Tenancy Issues Properly and Legally, and tenants can learn practical moving steps in Moving Out Tips: A Tenant''s Guide to a Smooth Rental Exit.
- Return keys in person at the agreed time and place.
- Complete a final inspection with the tenant present and note any new damage.
- Take dated photos and keep a signed checklist as evidence of the unit's condition.
- Provide a forwarding address and request deposit refunds or final bills within the territory's timelines.
Landlords should also be prepared to explain any deductions from a security deposit with receipts and itemized costs to the tenant. Where required forms exist, use them to document notices and final accounting [3]. If you are preparing to move and will need a new rental, Find rental homes across Canada on Houseme.
FAQ
- Who should return the keys and when?
- The tenant should return keys at the agreed end-of-tenancy time; if arrangements change, communicate in writing and confirm a new time.
- What happens if keys are not returned?
- If keys are not returned, the landlord may change locks and seek damages; tenants should respond quickly to avoid extra costs.
- How long will I wait for my security deposit refund?
- Deposit timelines vary; ask your landlord for a written statement and follow territorial rules for refund periods.
How-To
- Arrange a mutually convenient time for a final walkthrough with your landlord.
- Document the unit with dated photos and a checklist signed by both parties.
- Return the keys in person or as agreed and obtain a written receipt.
- Request an itemized account for any deductions and note the timeline for your deposit refund.
Help and Support / Resources
- Government of Nunavut — Tenant & landlord information
- Nunavut Court of Justice — Information on disputes
