Elevator Outages: Nunavut High-Rise Building Safety Standards

Safety & Security Nunavut published: June 14, 2025 Flag of Nunavut

Living in a high-rise building in Nunavut often means relying on elevators for daily convenience and accessibility. But what happens when elevators break down? It's vital to understand not only safety standards, but also your rights as a tenant and the responsibilities of your landlord when elevator outages occur. This article explains Nunavut’s relevant legislation, common risks, maintenance requirements, and practical steps for tenants facing elevator outages.

Understanding Safety Standards in Nunavut High-Rises

Elevators in Nunavut rental buildings are regulated to help ensure tenant safety. Building owners must comply with the Nunavut Fire Safety Act and any locally adopted building codes, which include requirements for elevator inspection, emergency systems, and accessibility features.[1] Regular maintenance is critical to minimize the risk of outages and ensure elevators operate safely.

Who Is Responsible for Elevator Maintenance?

Landlords are responsible for keeping elevators in safe working order in rental buildings. Tenants are not expected to arrange repairs themselves, but should promptly report any elevator breakdowns to their landlord or property manager.

  • Check posted emergency contact numbers in the elevator or building lobby.
  • Document the outage by noting when it started and who you notified.
  • If delays persist, follow up in writing for a record of your concern.

Elevator problems may sometimes coincide with other building health and safety concerns. Learn more about Health and Safety Issues Every Tenant Should Know When Renting for a broader overview.

How Elevator Outages Affect Tenants

For tenants with mobility challenges, a prolonged elevator outage is not just inconvenient—it can be unsafe or isolating. Nunavut landlords must take reasonable steps to resolve outages swiftly, especially when a lack of elevator access impacts tenants’ ability to enter or exit their homes safely.

  • If you cannot access your unit due to an elevator outage, notify your landlord immediately and request temporary accommodations as needed.
  • If you have medical needs, communicate them in writing to your landlord for a clear record.

Routine elevator breakdowns may indicate a maintenance problem. You have the right to safe, functional amenities—review more in the Obligations of Landlords and Tenants: Rights and Responsibilities Explained guide.

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Action Steps: What to Do If Your Building’s Elevator Breaks Down

  • Notify your landlord or property manager. Provide as much detail as possible, preferably in writing.
  • Follow up if repairs are delayed. Keep records of your communications.
  • If you feel unsafe or stranded, contact local authorities or emergency services as necessary.
  • Know your rights: If the problem isn’t fixed in a reasonable time, you may be able to apply for a remedy.

For emergency building issues, learn more at Emergency Situations and Repairs: Tenant Rights and Responsibilities.

If an elevator outage creates a hazardous situation or denies you reasonable access, you can file a formal complaint or application for remedy through the Office of the Rental Office of Nunavut. If you’re unsure, contact tenant support services for help with the process.

Your Rights and the Law: Legislation and Where to Apply

In Nunavut, the Residential Tenancies Act (Nunavut) governs your rights and landlord obligations.[2] Elevator maintenance and building safety generally fall under the landlord’s duty to keep the premises suitable for habitation.

The Office of the Rental Office of Nunavut is the body handling rental disputes and applications. Visit the official Rental Office of Nunavut for forms, complaint procedures, and guidance.

Relevant Forms for Tenants

  • Application to the Rental Office (Form 1):
    Use this to formally request a hearing if your landlord does not address major maintenance issues, like an extended elevator outage. For example, if repeated requests to your landlord are ignored or repairs are inefficient, submit this form to the Rental Office.
    Download Application to the Rental Office (Form 1)
  • Maintenance Request Letter (no standardized form):
    Always submit your request to your landlord in writing. If you need template language, consult Rental Office resources or tenant associations.

For a full overview of tenant rights in Nunavut, visit Tenant Rights and Landlord Rights in Nunavut. You can always explore rental homes in your area to compare options if building maintenance is a long-term concern.

  1. Are landlords required to provide elevator access in Nunavut high-rises?
    Landlords must follow local building codes and Nunavut safety standards. If the building was constructed with an elevator, it must be maintained always in safe working condition for residents.
  2. What should I do during a prolonged elevator outage?
    Report the issue to your landlord or property manager. Keep a record. If you are unable to access your home or it poses a health risk, contact the Office of the Rental Office of Nunavut for support.
  3. Can I request a rent reduction due to elevator outages?
    In serious cases where access is reduced and the outage is not remedied in a reasonable time, you can apply to the Rental Office for a possible adjustment or compensation.
  4. Are there special protections for seniors or tenants with disabilities?
    Yes. Landlords are expected to consider the needs of vulnerable tenants and may need to help arrange reasonable alternative access or accommodation during repairs.
  5. How can I stay informed about my rights and local safety laws?
    Read the Tenant Rights and Landlord Rights in Nunavut page and refer to the Rental Office and Nunavut legislation for official updates.

Key Takeaways

  • Landlords are responsible for elevator maintenance and must follow safety standards in Nunavut rental buildings.
  • Tenants should promptly report outages, keep records, and contact the Rental Office if issues remain unresolved.
  • Accessible, safe housing is a tenant right under Nunavut's Residential Tenancies Act.

Need Help? Resources for Tenants


  1. Nunavut Fire Safety Act, available at Nunavut Fire Safety Act
  2. Residential Tenancies Act (Nunavut), available at Nunavut Residential Tenancies Act
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.