Understanding race and ethnic discrimination in rentals
Race and ethnic discrimination in housing includes any adverse action a landlord, agent, or listing imposes because of a persons race, colour, ancestry, place of origin, ethnic background, or perceived cultural traits. These actions can be direct (refusing to rent) or indirect (different lease terms, higher deposits, or hostile treatment) and can happen during advertising, screening, tenancy, or at the end of a tenancy.
Common examples to watch for
- Refusing to rent to an applicant because of their race, ethnicity, or country of origin.
- Charging different deposits, fees, or rent based on someones background.
- Using coded or exclusionary language in listings that targets or excludes certain groups.
- Harassment, threats, or unequal enforcement of rules toward tenants of a particular ethnic group.
Documenting incidents and evidence
Good documentation increases your ability to resolve a dispute. Keep dated records of messages, emails, text exchanges, rental ads, names of people involved, photos of posted signs or notes, and any payments or receipts. If a landlord gives a reason for refusal or different treatment, ask for it in writing and keep a copy.
Official forms you may need and when to use them
Human Rights Complaint Form. Use this form when you believe discrimination is based on race or ethnicity under provincial human rights legislation; it starts an investigation with the Nova Scotia Human Rights Commission. Example: if a landlord refuses to show a unit after learning a tenants background, file a complaint to request investigation and mediation.[1]
Residential Tenancies Application. Use the Residential Tenancies Program application process to raise disputes about lease terms, deposits, or unlawful eviction. Example: if a landlord tries to increase a deposit only for tenants from a particular group, apply to the Residential Tenancies Program for dispute resolution and potential orders.[2]
Residential Tenancies Act (legislation). Review the Act for rules about deposits, entries, termination, and procedure so you know which remedies the tenancy process can provide versus a human rights claim.[3]
FAQ
- Can a landlord refuse to rent to someone because of their race or ethnicity?
- No. In Nova Scotia, refusing to rent or treating someone differently because of race, colour, ancestry, place of origin, or ethnic origin is unlawful and may be addressed through the Nova Scotia Human Rights Commission or the Residential Tenancies Program.
- What should I document if I suspect discrimination?
- Record dates, times, names, written messages, copies of listings or ads, photos, and any payments. Save correspondence and witness contact information to support complaints or applications.
- Where do I file a complaint first?
- If the issue is discrimination based on race or ethnicity, filing with the Nova Scotia Human Rights Commission is appropriate; tenancy-specific issues such as deposits or unfair eviction can go to the Residential Tenancies Program.
How-To
- Document the incident in detail: date, time, people involved, screenshots, photos, and receipts.
- Contact the landlord in writing to request clarification or to try informal resolution; keep a copy of all messages.
- File a human rights complaint with the Nova Scotia Human Rights Commission if the conduct is discriminatory; follow their submission instructions and provide your evidence.[1]
- If the issue involves tenancy rights (deposits, eviction, access), apply to the Residential Tenancies Program for dispute resolution and hearings as needed.[2]
- Note and respect any deadlines for filing applications or responding to notices; missing a deadline can limit your options.
Help and Support / Resources
- Contact the Nova Scotia Human Rights Commission for complaints and guidance
- Contact the Residential Tenancies Program for tenancy disputes and applications
- Read the Residential Tenancies Act (legislation)
- Find rental homes across Canada on Houseme
