How Tenants Can File a Human Rights Complaint in Nova Scotia

If you are renting in Nova Scotia and have experienced discrimination – whether from a landlord, property manager, or within shared housing – the Nova Scotia Human Rights Act protects your rights. Understanding how to file a human rights complaint is essential for tenants facing unfair treatment related to race, gender, disability, family status, or other protected grounds. This article explains each step, relevant forms, and resources so you can advocate for yourself confidently.

When Can Nova Scotia Tenants File a Human Rights Complaint?

Nova Scotia's Human Rights Act prohibits discrimination in accommodations, including rental housing. If you have faced differential treatment because of marital status, family status, race, gender, disability, sexual orientation, age, or another protected ground, you may have legal grounds to complain. Examples include:

• A landlord refusing your application because you are a single parent or a newcomer
• Eviction threats due to your disability or support animal
• Unequal treatment by roommates or landlords based on race or gender identity

Both tenants with private landlords and those living in shared accommodations are protected under Nova Scotia law.

Steps to File a Human Rights Complaint in Nova Scotia

All complaints about human rights violations in rental situations are handled by the Nova Scotia Human Rights Commission (NSHRC). The Residential Tenancies Program resolves rental disputes but does not handle discrimination – these must go through the NSHRC.

1. Gather Evidence and Documentation

• Collect emails, letters, or texts showing the unfair treatment
• Make notes of incidents, including dates, locations, and witnesses
• Keep any responses from your landlord or roommates

Documentation is crucial for a successful complaint. If your case involves maintenance issues, it may also help to review Common Issues Tenants Face and How to Resolve Them for context on housing standards versus discrimination.

2. Consider Internal Resolution First

While not required, you may wish to try resolving issues directly with your landlord or through your rental's complaints process. If you feel unsafe or fear retaliation, you can go straight to the NSHRC.

3. Complete the Human Rights Complaint Form

You must use the Nova Scotia Human Rights Complaint Form to formally start the process. This form is available in paper and online versions. Provide all relevant details about what happened, where, and why you believe your rights were violated. Download the NSHRC Complaint Form here.^[1]

Tip: You do not need a lawyer to file. The NSHRC will help you understand your options and next steps.

4. Submit Your Complaint

• Submit the form online through the NSHRC web portal, or
• Email, mail, or deliver the paper form to the Commission’s office

If you require accommodation (e.g., translation or disability access), request this on the form or by phone.

5. The Investigation Process

• The Commission will review your complaint and may assign a mediator to seek early resolution
• If mediation fails, an investigator gathers more information from you, the landlord, and witnesses
• The Commission decides whether your case will proceed to a Board of Inquiry (a tribunal hearing)

This process can take several months. You may be offered free mediation services at any stage.

Official Forms and Where to Find Them

• Human Rights Complaint Form – Required for all complaints regarding discrimination. Find the official complaint form and instructions here.

Always complete the form accurately and attach any evidence before submitting.

What Happens After You File?

After submission, the NSHRC will contact you about next steps. If mediation is successful, the matter may end with a mutually agreed solution. If not, the case could move to a formal inquiry.

For more about your basic rights and obligations as a renter in the province, visit Tenant Rights and Landlord Rights in Nova Scotia.

Need to understand what types of problems are common among Nova Scotia tenants? Our article Common Issues Tenants Face and How to Resolve Them provides practical guidance on non-discriminatory disputes.

If you're searching for a new place or want to know your rights before moving, Health and Safety Issues Every Tenant Should Know When Renting is a helpful guide.

Looking for your next rental? Explore Houseme for nationwide rental listings and find accommodations all over Canada.

Frequently Asked Questions

1. What is the deadline to file a human rights complaint as a tenant in Nova Scotia?
   Most complaints must be filed within 12 months of the incident. If you wait longer, your case may not be accepted.
2. Can a landlord evict me for filing a human rights complaint?
   No. Retaliation is prohibited. If a landlord tries to evict or harass you because you filed a complaint, this could lead to additional proceedings or damages against them.
3. Do I need a lawyer to make a human rights complaint?
   No, but you may consult one for advice. The Nova Scotia Human Rights Commission provides information and assistance at each stage.
4. What types of discrimination are covered in rental housing?
   Protected grounds include race, gender, disability, religion, age, family status, sexual orientation, and more under the Nova Scotia Human Rights Act.
5. Who investigates tenant discrimination complaints in Nova Scotia?
   The Nova Scotia Human Rights Commission investigates and resolves rental discrimination cases.

Key Takeaways for Nova Scotia Tenants

• File your human rights complaint within 12 months
• Use the official NSHRC Complaint Form and keep copies of all communications
• Mediation may resolve issues faster, but you have a right to a fair hearing

Knowing your rights helps ensure safe and fair housing for all Nova Scotians.

Need Help? Resources for Tenants

• Nova Scotia Human Rights Commission Contact Information – Answers questions about discrimination and the complaint process
• Nova Scotia Residential Tenancies Program – Handles rental disputes (except discrimination)
• 211 Nova Scotia – Community and legal supports
• Legal Information Society of Nova Scotia – Free legal information and referrals

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1. Nova Scotia Human Rights Commission: File a Complaint
2. Nova Scotia Human Rights Act (consolidated)
3. Nova Scotia Human Rights Commission (Official Tribunal)

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