Who Fixes Rodent Problems in NWT Rentals?

Maintenance & Repairs Northwest Territories 3 min read · published March 09, 2026 Flag of Northwest Territories

Tenants in the Northwest Territories who discover rodents in a rental home often worry about health, damage and who must pay for control and repairs. This guide explains practical, tenant-focused steps: how to report the problem to your landlord, what evidence to collect, when to allow access for inspections and treatments, and when to escalate the matter to the Residential Tenancies Office [1]. It also covers common forms and filing options so you can protect your health and your rights while staying within timelines. If you are searching for a new rental after dealing with pest problems, consider Explore Houseme for nationwide rental listings to browse options across Canada.

Who is responsible for rodent control?

In most residential rental agreements in the Northwest Territories, landlords are responsible for maintaining a unit in a state that is fit for habitation. That typically includes dealing with infestations unless the tenant caused the condition through misuse or poor housekeeping. Start by notifying the landlord in writing and asking for a prompt inspection and professional pest control where needed [1].

What tenants should do first

  1. Contact your landlord in writing and request pest control and any necessary repairs, keeping a copy of the message.
  2. Document the problem with dated photos or video, note where and when you saw signs, and record any health concerns.
  3. Allow reasonable access for inspection and treatment appointments so the landlord or a contractor can address the issue.
  4. If the landlord does not act within a reasonable time, file an application with the Residential Tenancies Office to request repairs or reimbursement.
Keep detailed records of all communications, dates and photos.

What landlords are generally expected to do

  • Arrange timely professional pest control and repair any entry points or damage that allow rodents in.
  • Provide reasonable notice before entering for inspection or treatment, except in emergencies.
  • Follow local health and building codes to ensure the unit meets habitability standards.
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When to escalate and the forms you may need

If the landlord refuses or delays without a reasonable plan, you can file an application with the Residential Tenancies Office. Use the official application form and attach your evidence (photos, dated messages, receipts). The form name and number are available from the territory's residential tenancies pages and explain when to use the form, such as requesting an order for repairs or reimbursement for emergency treatment you paid for [2]. Keep copies of everything for the hearing.

Respond to timelines in notices and applications to protect your rights.

FAQ

Who pays for rodent infestations in NWT rentals?
Landlords typically pay for professional pest control and related repairs unless tenant actions caused the infestation; always notify the landlord in writing and give them an opportunity to fix the problem.
How long should I wait for the landlord to act?
Reasonable time depends on the severity; for active infestations or health risks, prompt action (days) is expected. For less urgent cases, a written response and plan within a week is reasonable before escalating.
What if I hire an exterminator because the landlord won’t act?
Do not deduct the cost from rent without agreement or an order. File the appropriate application with the Residential Tenancies Office and ask for reimbursement or an order for repairs, attaching your receipts and documentation.

How-To

  1. Confirm the problem by taking dated photos or video of droppings, damage or sightings.
  2. Notify the landlord in writing, describing the issue and requesting a prompt inspection and treatment.
  3. Allow access for inspection and professional pest control at agreed times.
  4. If the landlord does not act, file the official application with the Residential Tenancies Office and include your evidence.
  5. Follow any tribunal directions and keep records of compliance and costs.

Key Takeaways

  • Document infestations thoroughly with photos, dates and written notices to the landlord.
  • Start with written notice and allow access; escalate to the Residential Tenancies Office if needed.
  • Landlords usually must arrange professional pest control and repairs to maintain habitability.

Help and Support / Resources


  1. [1] Government of the Northwest Territories — Residential Tenancies Office
  2. [2] Government of the Northwest Territories — Residential Tenancies forms

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David Chen
David Chen

Tenant Law Analyst, Tenant Rights Canada

David specializes in Ontario residential tenancy law and Northern territories housing regulations. He has followed developments at the Landlord and Tenant Board closely for over eight years and writes extensively on LTB procedures, rent increases, and maintenance obligations.