As a tenant or renter in the Northwest Territories, you may want to make small improvements or need urgent repairs. Knowing when you must get written permission, what counts as an emergency, and which official forms and timelines apply will help protect your rights and your security deposit. This guide explains common scenarios — from painting and installing shelving to emergency plumbing — and gives clear steps for asking for permission, documenting work, and resolving disputes with your landlord or the territory's tenancy office.
Can I make alterations or repairs without permission?
Most leases include clauses about alterations. Small, temporary changes like hanging pictures usually don’t need formal permission, but permanent or structural changes typically do. Always check your lease first, then ask your landlord in writing if the change could affect the units structure, systems, or future tenants.
When is landlord permission required?
- Any structural change or modification that alters walls, wiring, plumbing, or built-in fixtures.
- Installing or removing major appliances or HVAC elements that affect safety or habitability.
- Making changes the lease specifically prohibits or requires written consent for.
- Altering the unit in ways that could affect the security deposit or lead to repair deductions when you move out.
If a repair is needed for habitability — like heat, water, or major leaks — tenants can insist the landlord fix it promptly under territory rules and the Residential Tenancies Act.[1]
How to ask for permission (step-by-step)
- Review your lease to see what it says about alterations and required approvals.
- Take photos or measurements of the area and prepare a clear description of the proposed work.
- Send a written request to your landlord outlining the changes, who will do the work, expected timelines, and any insurance or contractor details; keep a copy.
- Ask to have written permission state any conditions, like restoring the unit on move-out or approved paint colours.
- If the landlord does not respond within a reasonable time, follow up in writing and note dates and methods of contact.
- If permission is denied and you believe the request is reasonable, consider filing a dispute with the territorys tenancy office or tribunal.[2]
Emergency repairs and routine maintenance
For urgent hazards — major leaks, gas leaks, no heat in winter, or electrical dangers — tenants should notify the landlord immediately and take reasonable steps to limit damage. If a landlord cannot arrange a repair quickly, tenants may be able to hire an emergency contractor and seek reimbursement or file for relief with the tenancy office. For routine maintenance, follow the process above and give the landlord reasonable notice before any non-emergency work begins. See the official guidance and forms for timelines and filing procedures.[3]
What if the landlord refuses permission or to repair?
- Keep records: copies of requests, photos, invoices, and messages.
- Use the official complaint or application process through the territorys residential tenancies office to request an order.
- Attend any scheduled hearings, bring evidence, and explain what outcome you want (repair, compensation, or permission).
FAQ
- Do I always need written permission to paint my rental?
- Not always; minor, non-permanent painting may be allowed, but permanent colour changes often require written permission. Check your lease and get confirmation in writing.
- Can I hire a contractor if the landlord refuses to fix an emergency?
- In many cases you can arrange emergency repairs to prevent damage and then seek reimbursement, but document costs and efforts and confirm filing procedures with the tenancy office first.[3]
- What happens if I alter the unit without permission?
- The landlord may require you to restore the unit or deduct repair costs from your security deposit; in some cases the tribunal may order restoration or compensation.
How-To
- How to request permission in writing: write a clear description, include photos, proposed timeline, and contractor details.
- How to document repairs: take dated photos before and after, keep receipts, and log phone calls and messages.
- How to follow up: give reasonable time, send a dated reminder, and prepare to file a formal application if unresolved.
- How to present evidence at a hearing: organize documents, make a short list of key facts, and bring originals and copies.
Key Takeaways
- Always check your lease and ask for written permission before permanent changes.
- Document damage, communications, and any contractor work to support your case.
- In emergencies, act quickly, prioritize safety, and keep receipts for any repairs you arrange.
Help and Support / Resources
- Residential Tenancies Act and information Government of the Northwest Territories
- Government of the Northwest Territories services and housing pages
- Official residential tenancies forms Government of the Northwest Territories
