If you are a renter in the Northwest Territories who believes you faced discrimination or an accessibility barrier, this page explains how to prepare and file a human rights complaint clearly and practically. You will find a sample complaint letter you can adapt, a checklist of evidence to gather, and step-by-step filing actions tailored for NWT tenants. The guidance uses plain language so you can focus on the facts, timelines, and required government forms. Where helpful, we point to the official NWT offices that handle human rights and residential tenancy matters so you know where to send your documents and what to expect next.
Before you write
Start by confirming whether the incident falls under protected grounds such as disability, family status, or other human-rights protections in the Northwest Territories. Record the dates, places, names of people involved, and any witnesses. Keep copies of tenancy agreements, emails, text messages, photos, medical or accessibility-related notes, and any notices from your landlord. You will use this evidence to show how the treatment affected your housing or access to services.
What official offices and laws handle these complaints?
Human rights complaints in the Northwest Territories are handled by the NWT human rights office and related government staff, and tenancy issues may also involve the Residential Tenancies Office under GNWT. Refer to the official bodies and legislation so you file in the right place and follow deadlines when submitting forms.[1][3]
Sample complaint letter (editable)
Date: [YYYY-MM-DD]
To: [Name of human rights office or officer]
From: [Your full name]
Address: [Your mailing address]
Phone: [Your phone number] | Email: [Your email]
Subject: Human rights complaint regarding discrimination at my rental unit
Dear Sir or Madam,
I am writing to file a complaint under the Human Rights Act of the Northwest Territories. On [date], at [address or building name], I experienced discrimination by my landlord/manager, [name], because of my [protected ground — e.g., disability, family status, etc.]. Specifically, [describe the incident: what was said or done, who was present, and how it affected you].
I have attached copies of the tenancy agreement, written notices, photographs, and medical documentation that support my claim. I have also documented dates and witness names. I seek an investigation and appropriate remedies, which may include an order for the landlord to stop the discriminatory conduct and reasonable accommodation where required.
Please let me know if you require additional information or forms. I am willing to participate in mediation if available. Thank you for reviewing this complaint.
Sincerely,
[Your name and signature]
How to prepare evidence
- Photographs or videos showing the condition or barrier and timestamps when possible.
- Copies of messages, emails, or written notices between you and the landlord or building staff.
- Medical or professional notes that explain accommodation needs or impacts on your health.
- Names and contact details of witnesses and a short summary of what each witness can confirm.
Filing the complaint: step-by-step
- Complete the official Human Rights Complaint Form supplied by the NWT human rights office; attach your letter and evidence.[2]
- Check filing deadlines and submit the form by mail or the method the office specifies; keep a dated copy for your records.
- Contact the Human Rights office if you need help completing the form or to request an interpreter or accommodation.
- If the issue also affects your tenancy (eviction, repairs, access), consider contacting the Residential Tenancies Office and include a copy of your complaint.[3]
- Keep track of timelines: note when you mailed or emailed the complaint and any dates the office gives for mediation or hearings.
FAQ
- How long do I have to file a human rights complaint in the NWT?
- The time limit can vary by the type of complaint; file as soon as possible and check with the NWT human rights office for the exact deadline applicable to your case.[1]
- Can I file a complaint if my landlord refuses an accessibility request?
- Yes. If a landlord refuses reasonable accommodation for a protected need, you may file a human rights complaint and also raise the issue with the Residential Tenancies Office if it affects your housing conditions.[2]
- Will I need a lawyer?
- You are not required to have a lawyer to file a complaint. The human rights office can explain the process and available supports; you can seek legal advice or community legal aid for representation if needed.
How-To
- Gather your documents: lease, notices, photos, and medical notes.
- Draft your complaint letter using specific dates, names, and actions.
- Complete the official complaint form and attach your letter and evidence.
- Send the package to the NWT human rights office and request confirmation of receipt.
- Keep a timeline of all responses and attend any mediation or meetings scheduled.
Help and Support / Resources
- NWT Human Rights information and contacts
- Human Rights Complaint Form (official)
- Residential Tenancies Office — GNWT
