Phone or video hearings are becoming common at the Northwest Territories rental tribunal, and tenants need clear steps to prepare. This guide explains what to expect, how to request a remote hearing, which forms and deadlines matter, and practical tips for presenting evidence from home. Whether you face a dispute over rent, repairs, or eviction notices, knowing the process helps protect your rights and reduce stress. We cover accessibility, technology checks, how to submit documents, and what to bring to the call. If you prefer in-person hearings, the article explains how to request them and what considerations apply in remote proceedings in the Territory.
What phone and video hearings involve
Remote hearings let parties and adjudicators meet by phone or video instead of in person. The Government of the Northwest Territories handles residential tenancy matters through its official services and tribunal pages [1], and the Territorial legislation that governs procedure is the Residential Tenancies Act [2]. Remote hearings follow fixed schedules, require evidence to be submitted in advance, and result in a binding decision.
- Scheduling and official notice: you will receive a hearing date and instructions in writing.
- Joining the call: dial-in or a secure video link is supplied by the tribunal.
- Presenting evidence: upload photos, receipts, or written statements before the hearing.
- Outcome and orders after the hearing: the adjudicator issues a written decision that both parties must follow.
How to request a phone or video hearing
Most applications allow you to state a preference for a phone or video hearing. Use the official application or response forms and clearly indicate you want a remote proceeding. If you need language interpretation or other accommodations, request them early when you file. Official forms and instructions are available from the Territorial forms page [3].
- Complete the appropriate application or response form and mark the box for a remote hearing.
- Attach supporting documents (photos, receipts, communications) and label each item clearly.
- Request accommodations such as interpretation or additional time if needed when you file.
- Submit materials and contact information by the filing deadlines listed in your notice.
Preparing for the hearing
Prepare a clear timeline, organize documents, and test your device and internet connection before the hearing. If possible, use a quiet room and a charged device with camera and microphone working. Save copies of any digital files you submit and keep originals accessible in case the adjudicator requests clarification.
- Test your internet, camera, and microphone at least one day before the hearing.
- Organize evidence in a single PDF or folder and label each item (date, description, relevance).
- Prepare a short summary of your position and the outcome you want to help the adjudicator follow your case.
Common official forms and when to use them
Below are forms tenants commonly use for tenancy disputes in the Northwest Territories. Check the official forms page to download the latest versions and specific instructions [3].
- Application for Resolution (application form): used to start a dispute about rent arrears, repairs, or eviction; e.g., a tenant files this to ask the tribunal to order repairs or a rent reduction.
- Response form: filed by the other party to reply to an application; e.g., a landlord responds to a tenant's repair request or to contest a claim about unpaid rent.
- Evidence submission cover sheet: used to list and identify documents submitted before the hearing; e.g., include photos of damage with dates and short captions.
FAQ
- Can I ask for a phone or video hearing instead of attending in person?
- Yes. When you file your application or response, indicate your preference for a phone or video hearing and include reasons for the request; the tribunal will confirm whether it can be accommodated.[3]
- What if I cannot join by video because of poor internet?
- Tell the tribunal as soon as possible and request a phone-only hearing or an alternative arrangement; the tribunal can provide reasonable accommodations where feasible.
- How should I submit evidence for the hearing?
- Upload or email documents according to the tribunal instructions before the deadline, and bring copies to the hearing in case the adjudicator asks for clarification.
How-To
- Identify the correct application or response form on the Government of the Northwest Territories forms page and download it.
- Complete the form with clear facts, dates, and the outcome you want, and attach labeled evidence files.
- Submit the form and supporting documents by the deadline using the tribunals stated method (online upload, email, or in-person filing).
- Confirm your hearing time, test your technology, and join the call early; keep phone and email contact information current with the tribunal.
Key Takeaways
- Organize and label your evidence before filing to make hearings run more smoothly.
- Meet filing deadlines and respond to notices to preserve your rights.
- Request accommodations early if you need interpretation or alternate hearing formats.
Help and Support / Resources
- Residential Tenancies - Government of the Northwest Territories
- Residential Tenancies Act (Northwest Territories)
- Residential Tenancies forms and guides - Government of the Northwest Territories
- Explore Houseme for nationwide rental listings
