Newcomer and Refugee Tenant Rights in Northwest Territories

If you’re a newcomer or refugee looking to rent a home in the Northwest Territories (NWT), understanding your rental rights is essential for safe and secure housing. As a tenant, you have certain legal protections, whether you are arriving through a resettlement program or as an immigrant starting fresh in Canada. This guide outlines key rights and responsibilities, special resources and supports, and how to resolve common challenges in your rental journey in NWT.

Understanding the Residential Tenancies Act in Northwest Territories

Renting a home in the NWT is governed by the Residential Tenancies Act, which sets out the rights and responsibilities of both tenants and landlords. The NWT Residential Tenancies Office (RTO) is the official body that handles landlord-tenant disputes and provides guidance for all residents, including newcomers and refugees.[1]

Key Rights for Newcomer and Refugee Tenants

  • Right to fair treatment: Landlords cannot legally discriminate against you because you are a newcomer or refugee.
  • Right to a written lease: Always request a written rental agreement, even for verbal arrangements.
  • Privacy: Your landlord must give at least 24 hours’ notice in writing before entering your home, except in emergencies.
  • Repairs and safety: Landlords are responsible for making sure your rental is safe and in good repair.

Getting familiar with these rights sets the foundation for a positive rental experience. To learn more about what’s expected from both sides, check out Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Deposits, Rent, and Rental Agreements

Landlords in the NWT typically require a security deposit (also known as a damage deposit). This is money you pay upfront as a protection for the landlord in case of unpaid rent or damages. Your deposit cannot be more than one month’s rent. Always ask for a receipt and be clear on the terms for getting your deposit back when you move out.

For more details on deposit rules, see Understanding Rental Deposits: What Tenants Need to Know.

Rental Agreements

All rental agreements (leases) should include the rent amount, payment dates, responsibilities, contact details, and notice requirements for ending the tenancy. If English is not your first language, you can request the agreement in plain language or get help from a settlement service.

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Official Forms and How to Use Them

The NWT Residential Tenancies Office publishes standard forms for rental processes. Here are the most important ones for newcomers and refugees:

  • Application to the Director (Form 1): Use this if you need to resolve a rental dispute (e.g., unfair eviction, withheld deposit). Find the form and instructions on the RTO website. Example: If your landlord refuses to return your deposit without reason, submit Form 1 with the details and supporting documents.
  • Notice to End Tenancy (Standard forms provided): If you need to move out, provide a written notice using the form from the RTO. Give the required notice (usually 1 rental period for monthly tenancies) to your landlord and keep a copy for your records. Download it from the same RTO link above.

Fill out forms clearly, attach copies of your lease or relevant correspondence, and submit them as directed on the form. If you have language barriers, local settlement agencies can support you in the process.

Common Rental Challenges for Newcomers and Refugees

Many newcomers face challenges such as understanding their lease, maintaining communication with landlords, or dealing with housing discrimination. The NWT has resources and protections to help:

  • Language support: Many settlement agencies offer translation services.
  • Discrimination help: The NWT Human Rights Commission protects against discrimination in housing.
  • Problem resolution: The RTO resolves disputes, while local tenant groups may offer free advice.

For further information about your provincial rights, see Tenant Rights and Landlord Rights in Northwest Territories.

If you need to find a new home, you can Find rental homes across Canada on Houseme using their easy map and filter tools.

Staying Safe and Healthy in Your Rental

It’s your landlord’s responsibility to provide a safe and healthy living environment, including providing locks, working smoke detectors, and heat in the winter. If you experience leaking pipes, mold, pests, or other safety concerns, immediately inform your landlord and keep a written record.

For more information about health concerns in rentals, see Health and Safety Issues Every Tenant Should Know When Renting.

If your landlord does not address urgent repair or safety issues, you can apply to the RTO for help. Keep copies of any written requests you make.

FAQs: Rental Rights for Newcomers and Refugees in NWT

  1. Do I need a credit history to rent a place in the NWT?
    No, landlords may ask for credit history, but newcomers can often provide alternative evidence such as a letter from a settlement agency or proof of employment.
  2. Can my landlord evict me if I am a newcomer or refugee?
    No, landlords cannot evict you solely for your status as a newcomer or refugee. All evictions must follow legal procedures stated in the Residential Tenancies Act.
  3. What should I do if I face discrimination when renting?
    Contact the NWT Human Rights Commission and report the incident. You can also get advice from local settlement agencies or the RTO.
  4. How do I get my security deposit back after moving out?
    If you leave the unit clean and undamaged, your landlord must return your deposit. Apply to the RTO if there is a dispute.
  5. Where can I find support with language or application forms?
    Settlement agencies and immigrant support services in the NWT can provide translation and help completing rental paperwork.

Conclusion & Key Takeaways

  • Newcomers and refugees are protected under the NWT Residential Tenancies Act, with clear rights and responsibilities.
  • Official forms and government support are available for resolving rental issues and providing language assistance.
  • Contact the RTO or settlement agencies for help—you don’t have to navigate rental challenges alone.

Knowing your rights and having support can make settling into your new home in the Northwest Territories much easier and safer.

Need Help? Resources for Tenants


  1. [1] Residential Tenancies Act (Northwest Territories)
  2. [2] NWT Residential Tenancies Office
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.