When Can a Landlord Enter?
Landlords can enter a rental unit only for specific reasons set out by territorial rules. Common lawful reasons include routine inspections, repairs, scheduled showings, or emergencies. The landlord usually must give written notice explaining the reason and proposed time. If you are unsure whether an entry is lawful, check the official guidance and keep records of all visits and notices.[1]
- To conduct a scheduled inspection or to check habitability or safety.
- To carry out necessary repairs or maintenance requested by the tenant or required by law.
- For a scheduled showing or appointment with prospective tenants, purchasers, or contractors.
- In an emergency where immediate entry is required to protect people or property (for example, a burst pipe).
- Where a written order or court/tribunal decision authorizes entry to the unit.
Notice Requirements and Timing
Notice must usually be given in writing and within a timeframe set by territorial rules. For routine inspections and non-emergency repairs, landlords typically give at least 24 hours' notice and specify a reasonable time window. Emergency entry may be immediate and does not require advance notice. If a landlord uses electronic notice, keep a copy or screenshot. When a notice refers to filing or tribunal steps, follow the instructions on official pages for forms and timelines.[2]
- Give and check written notice for routine visits and allow a reasonable time during the day for entry.
- Confirm whether the notice was delivered in person, by email, or by another permitted method.
- Keep a dated copy of every notice and any communications as evidence.
Tenant Responsibilities and Repairs
Tenants should make the unit reasonably accessible for lawful entries and be present or arrange access if needed. If the entry is for repair or inspection, document the condition with photos and notes. For routine repairs, discuss scheduling with your landlord; if a repair affects habitability, request priority handling and follow the official process if the landlord does not act. See guidance on what landlords and tenants must do for routine repairs and responsibilities in this territory and practical tenant steps on repairs and emergencies.[1]
Obligations of Landlords and Tenants: Rights and Responsibilities Explained and Routine Repairs in Rental Units: Tenant and Landlord Responsibilities provide helpful context on who pays for and arranges repairs.
What To Do If a Landlord Enters Without Proper Notice
If a landlord enters illegally, stay calm and document what happened: note date, time, reason given, and take photos if safe. Tell the landlord you believe the entry was not permitted and ask for written confirmation of the reason. If the issue is not resolved, file a formal complaint or application with the territorial Residential Tenancies office or tribunal. Keep copies of all evidence to support your case.[2]
FAQ
- How much notice must a landlord give before entering my rental unit?
- Usually landlords must provide written notice in advance (commonly 24 hours) and specify a reasonable entry time; emergencies are an exception.
- Can a landlord enter without my permission in an emergency?
- Yes. In genuine emergencies that threaten safety or property (for example, flooding or fire risk), a landlord may enter immediately without prior notice.
- Can I refuse entry for a repair or inspection?
- You can refuse unlawful or unannounced entries, but for lawful, properly noticed visits refusal may breach your obligations; communicate and document disputes.
- What steps can I take if a landlord keeps entering without proper notice?
- Document incidents, request that the landlord follow notice rules in writing, and file a complaint or application with the Residential Tenancies office if the problem continues.
How-To
- Read and save any written notice you receive, noting date, time, and reason for entry.
- Take photos or videos of the unit before and after visits to document condition and any concerns.
- Contact the landlord to request clarification or to propose an alternate reasonable time if the notice is inconvenient.
- If entry was unlawful, file the appropriate application or complaint with the Residential Tenancies office and attach your evidence.
- Attend any scheduled hearings or dispute resolution appointments and bring originals or copies of your documentation.
Help and Support / Resources
- [1] Government of the Northwest Territories — Residential Tenancies
- [2] Residential Tenancies Act (Northwest Territories)
- [3] Official tenancy forms and applications
- [1] Government of the Northwest Territories — Residential Tenancies
- [2] Residential Tenancies Act (Northwest Territories)
- [3] Official tenancy forms and applications
If you are searching for a new rental while sorting entry or repair issues, Explore Houseme for nationwide rental listings to browse current options and compare units.
