How Tenants Can Respond to Illegal Landlord Entry in Northwest Territories

If you rent a home in Northwest Territories, it’s important to know your rights when it comes to privacy and landlord access. Sometimes, landlords might enter your rental unit without proper notice or valid reason. This guide explains what qualifies as illegal entry, what steps you should take, and how you can protect your interests according to Northwest Territories tenancy law.

When Is a Landlord Allowed to Enter Your Rental?

Under the Residential Tenancies Act (Northwest Territories), landlords generally must:

• Give at least 24 hours’ written notice before entering (unless you agree to less notice)
• Enter only between 8 a.m. and 8 p.m.
• State the reason for entry

Landlords can enter without notice only in emergencies (like fire, flood, or urgent repairs) or if you have abandoned the unit.^[1]

Examples of Valid Reasons for Entry

• Carrying out repairs or maintenance
• Showing the unit to potential tenants or buyers
• Inspecting the premises (typically only once a month unless otherwise agreed)

If you’re unsure about your landlord’s rights and duties, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

What Counts as Illegal Entry?

Illegal entry happens when your landlord enters the property without proper notice, your consent, or a legal reason. Examples include:

• Entering without serving 24 hours’ advance written notice and it isn’t an emergency
• Coming in at unreasonable hours
• Using their key to access your home for non-emergency purposes without approval

This can feel upsetting and is a violation of your rights to quiet enjoyment and privacy.

Steps to Take If Your Landlord Enters Illegally

If you believe your landlord has entered your rental home illegally in Northwest Territories, follow these steps:

• Document the Incident: Write down the date, time, and details of the illegal entry. Take photos if there’s any damage.
• Communicate in Writing: Politely inform your landlord in writing (email or letter) that they entered without proper notice. Ask them to respect legal requirements moving forward.
• Keep Records: Save copies of all your communications and evidence.
• Seek Mediation or Make a Formal Application: If the issue continues, you can apply to the rental officer for an order to stop the unlawful entry and/or claim compensation if you suffered damages.

Filing a Complaint: Which Form Do You Need?

For persistent illegal entry or privacy violations, tenants can apply to the Office of the Rental Officer. Use the following process:

• Form: Application to Rental Officer (Form 2)
• Use this when: You want to request an order requiring the landlord to comply with entry laws, or seek compensation for losses resulting from illegal entry.
• How to use: Complete Form 2 – Application to a Rental Officer, state your problem clearly, and submit via email, mail, or in person to the Office of the Rental Officer.

Your case will be reviewed, and you may be asked to provide further evidence or attend a hearing. For more details, visit the Office of the Rental Officer (Northwest Territories’ tribunal for tenancy matters).

How the Rental Officer Can Help

The Rental Officer can:

• Order your landlord to stop illegal entry
• Compel the landlord to pay for any loss you suffered due to their actions

The Tenant Rights and Landlord Rights in Northwest Territories page offers more information about local laws and protections.

Also, Explore Houseme for nationwide rental listings to compare rental options and find homes that align with your needs and privacy expectations.

Relevant Laws and Your Rights as a Tenant

All entry rules and remedies are set out in the Residential Tenancies Act (Northwest Territories).^[1] It’s essential to know your rights and obligations after signing your rental agreement; see What Tenants Need to Know After Signing the Rental Agreement for more details.

1. Can a landlord enter if I’m not home and haven’t been notified?
   Except for emergencies, your landlord must give you 24 hours’ written notice. Entry without notice or your consent is illegal.
2. What can I do if my landlord keeps coming in without asking?
   Keep a log of all incidents, send a written warning, and if it continues, file an application with the Rental Officer.
3. Can I change the locks if I feel unsafe?
   Tenants generally can’t change the locks without landlord permission. If you feel unsafe due to illegal entry, contact the Rental Officer first for advice.
4. What happens if my landlord ignores a Rental Officer’s order?
   If your landlord doesn’t comply, additional penalties can be imposed and you may have grounds for further action through the courts.
5. Who should I contact for urgent support about landlord entry?
   Connect with the Office of the Rental Officer or a local tenant support service for immediate assistance.

Key Takeaways for Northwest Territories Tenants

• Landlords must give proper notice—24 hours in writing except in emergencies
• Illegal entry is a violation of your privacy rights and can be formally addressed
• Document every incident and reach out to the Rental Officer if problems continue

Taking prompt, well-documented action protects your right to safe and private housing.

Need Help? Resources for Tenants

• Office of the Rental Officer (Northwest Territories) – Handles tenant-landlord disputes and applications
• Government of Northwest Territories – Residential Tenancies Information
• Legal Aid Northwest Territories: 1-844-283-4460 (for legal support)

---

1. Residential Tenancies Act (Northwest Territories)
2. Office of the Rental Officer – Northwest Territories

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy